From portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv Sun Mar 12 16:28:58 1995 Path: portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv From: david@arch.ping.dk (David Stodolsky) Newsgroups: comp.groupware,comp.answers,news.answers Subject: comp.groupware FAQ: Posting guidelines for Comp.groupware Supersedes: Followup-To: comp.groupware Date: 9 Mar 1995 21:33:26 GMT Organization: Copenhagen University Lines: 818 Approved: news-answers-request@MIT.EDU Distribution: world Expires: 6 Apr 1995 21:31:42 GMT Message-ID: NNTP-Posting-Host: bloom-picayune.mit.edu Summary: Guidelines for posting to the Usenet newsgroup comp.groupware. Keywords: CSCW, orgware, group, interactive, shared, environments X-Last-Updated: 1994/05/19 Originator: faqserv@bloom-picayune.MIT.EDU Xref: portal.gmu.edu comp.groupware:2744 comp.answers:7460 news.answers:23494 Archive-name: comp-groupware-faq/guidelines Last-modified: 1994.5.4 Version: 2.1 Copyright: 1994 (c) David S. Stodolsky, PhD This is the Frequently Asked Question (FAQ) list for comp.groupware. ==================================================================== Please read carefully: Any article posted to comp.groupware uses a MINIMUM of TEN hours of readers' time. Do not post TEST messages to comp.groupware (see question 2f below). Before asking for HELP, read at least this part of the FAQ list. Send an e-mail message to rre-request@weber.ucsd.edu with the subject "archive send getting-help" (no quotes) and read "The art of getting help" to avoid embarrassment and improve your chances of receivin useful feedback. Information for TEACHERS is given under the question on class activity (1d). All posts to comp.groupware are archived and PUBLICLY accessible. Do not post anything you would not want a (future) employer to read. This FAQ list may be cited as: Stodolsky, David S. (1994). Frequently Asked Question (FAQ) list for comp.groupware. _Comp.groupware_ [Usenet]. (Available by anonymous FTP from rtfm.mit.edu [18.70.0.209] in the directory pub/usenet/news.answers/comp.groupware.) The latest version of this document can also be accessed by sending a e-mail message to mail-server@rtfm.mit.edu with "help" and "index" in the body on separate lines. This article is posted automatically every 14 days to introduce th group to new users. This FAQ list is intended to cut down on the number of "Frequently Asked Questions" posted to comp.groupware. **** TABLE OF CONTENTS: **** ============================ 1a) What is comp.groupware? 1b) How many people read comp.groupware? 1c) Should I post if I am not a "groupware professional"? 1d) Should comp.groupware be used as a class activity? 1e) What do I do if an e-mail reply to an author fails? 1f) How do I get information about a specific book or product? 1g) How do I post long articles? 1h) What if I don't follow the guidelines for posting to comp.groupware? 2a) What should I do before posting to comp.groupware? 2b) How do I ask a question? 2c) How do I get the answer to a question someone else posted? 2d) What should I use as a subject for my post? 2e) Why should I bother with Subject, Summary, and Keyword headers? 2f) How do I post test messages? 2g) What is the best way to post a follow-up message? 2h) What should I do about inappropriate articles? 3a) Can more than one person use an account name for posting? 3b) What is the best way to sign an article? 4a) What is the proper setting for my distribution header? 4b) What if my distribution is restricted 4c) How can I post if I have read-only access to comp.groupware? 4d) Can I get comp.groupware by e-mail? 5) What is groupware? 6a) Where is comp.groupware archived? 6b) What is FTP? ***What is needed to improve comp.groupware ***How do I post copyrighted work? ***This document's copyright. ***What is the easiest way to read this FAQ? ***Additions. ***Corrections, comments, and suggestions. Additional contents information may be found in other parts of the FAQ list. 1a) What is comp.groupware? =========================== Comp.groupware is a Usenet conference for professional level discussion of groupware. A conferencing system is a type of groupware application, and this part of the FAQ list suggests how to use this newsgroup most effectively. Please help demonstrate the effective use of a newsgroup by reading this part completely before posting 1b) How many people read comp.groupware? ---------------------------------------- Comp.groupware is read by over 40,000 people (Brian Reid posts readership statistics at the beginning of each month to the newsgroup news.lists). 1c) Should I post if I am not a "groupware professional"? --------------------------------------------------------- Consider the cost to readers of any post. If even an obviously inappropriate article is distributed, one that just takes readers a few seconds to scan, and then skip or kill, the total time used is still large. With 36,000 readers, a post that takes an average of 1 second for each reader to deal with (i. e., examining the subject line) means a total of ten hours used (36,000 seconds / 3,600 seconds/hour = 10 hours). If the article uses up an average of four seconds, then the total time expenditure is 40 hours, the equivalent of a work week. This is probably the minimum time expenditure on any article that is even selected for scanning. So, if you spend a week preparing an article an then post it to comp.groupware, there will be a balance between your time investment and that used by readers, even if they only scan you article and make no response. The lack of a separate feedback channel is an unfortunate deficiency in the Network News system as it is currently structured. The above analysis should not discourage anyone from posting a simple question to comp.groupware. Some of the most interesting and valuable exchanges in comp.groupware have resulted from such questions. However, authors must not make such requests unnecessarily. On the other hand, a carefully prepared article or a report of an extensive project may not receive any comment at all. This could mean that the article is clear and error free. It could also mean it was not of sufficient interest t anyone to be read in detail. What can be assumed is that it was seriously considered. This is a result of the currently low traffic level in comp.groupware and high quality of articles posted. Please read this FAQ list completely so you can help maintain the high quality of this group. Many people have to pay for their news feed *by the byte*. Be considerate, be brief, and *think* before you post. 1d) Should comp.groupware be used as a class activity? ------------------------------------------------------ Teachers should not make use of comp.groupware a class activity. If a class is made aware of comp.groupware, this FAQ list should be made required reading, so inappropriate use is minimized. Instructional us of the news system is best practised in a local newsgroup established for that purpose. This also permits establishment of a bette environment for instructional purposes. See the article "Protecting expression in teleconferencing: Pseudonym-based peer review journals" {Stodolsky, D. S. (1990). _Canadian Journal of Educational Communication_, 19, 41-51. ([1989, May 9]. _Communication Research and Theory Network [CRTNET]_, No. 175 [Semi-final draft available by electronic mail from LISTSERV@PSUVM.BITNET at University Park, PA: The Pennsylvania State University, Department of Speech Communication and COMSERVE@Vm.ecs.rpi.edu at Troy, NY: Rensselaer Polytechnic Institute, Department of Language, Literature, and Communication.])} This article also available in compressed format as file "prot.express.tele" o ftp.EU.net in ~documents/authors/Stodolsky Retrieve and examine the file by typing, for example (characters before and including ":" or ">" indicate machine's prompting for input): > ftp ftp.EU.net login:ft password: bin ftp> cd documents/authors/Stodolsky ftp> get prot.express.tele.Z ftp> bye > uncompress prot.express.tele.Z > view prot.express.tele An uncompressed version of this article is available by FTP from gorm.ruc.dk in: ~groupware/stodolsky 1e) What do I do if an e-mail reply to an author fails? ------------------------------------------------------- If your e-mail reply to an author fails, try again using information in the signature lines. A directory information server can be consulted to find a person's e-mail address. Read the informational article, "How to find people's e-mail addresses" (in the newsgroup "news.answers"), so you know to contact the postmaster at the site of the person you are trying to reach, and so on. Do not post a reply until you have tried to reach the author by telephone, facsimile, or paper mail. If these fail, ask yourself if getting the reply through is worth ten hours of readers' time. If so, post the message. Do not post a message asking a person to send you an e-mail address, unless your letter must be kept private (If this is true, consider using encryption). If it is not of general interest, use only the person's name as the subject (e.g., "To: Fo Bar"). If other readers might find it interesting, also give full subject information. 1f) How do I get information about a specific book or product? -------------------------------------------------------------- Do not broadcast requests for information you can obtain from a known source. Requests such as, "What are the contents of book Foo published by Bar" are not appropriate. This information can normally be obtained by a short telephone call and a few minutes of work by someone being paid to provide that service. Let's not deprive someone of a job and at the same time get comp.groupware readers fired because they are wasting all their time reading unnecessary articles :-). 1g) How do I post long articles? -------------------------------- Post long articles as a single unit if they are less than 30,000 characters. Otherwise, post separate sections as follow-ups to the first, breaking at meaningful places. This permits the sections to be treated as a single unit, thus minimizing expenditure of attention on the article. The cost of transmitting articles is negligible, so lon posts that take one second to delete "cost" the same as short ones 1h) What if I don't follow the guidelines for posting to comp.groupware? ------------------------------------------------------------------------ Disregarding the guidelines or a lack of self discipline in following them will result in defensive attention management. That is, certain authors will not be read at all by many readers or valuable discussions will take place by e-mail instead of being posted. This would have the unfortunate effect of fractionating the joint awareness that permits the comp.groupware readership to function as a group. Thus, it i recommended that authors who prefer entertainment to rigor in their new reading, post to other newsgroups. Inexperienced users who, for example, post replies instead of using e-mail to reach an author are typically labelled "Newbies" and not taken very seriously. Make sure you know how to use your newsreading program well enough to avoid this mistake. Continuing abuse results in the person being regarded as inconsiderate. Most newsreading software permits you to enter names of such persons in a "kill" file, thus automatically suppressing display of their posts. This is one mechanism for defensive attention management. When many inappropriate posts appear in a group, people unsubscribe and authors loose their potential audience. Typically, it is the more professional people unsubscribe first. The group then becomes much less useful, even for new people with simple questions. 2a) What should I do before posting to comp.groupware? ====================================================== New readers would be wise to examine the archives to get an idea of type of articles normally posted to comp.groupware. Notice which articles are responded to and which are ignored (see archive information). Read "Welcome to news.newusers.questions" in that newsgroup before posting for the first time. This helps to avoid common mistakes and inadvertent abusive behavior that can cause your articles to be ignored. Be careful which keys you hit when reading news -- you could be postin a follow-up instead of replying directly to the author. Authors should refer to "Guidelines for posting on Usenet" in the newsgroup "news.announce.newusers" to make sure they know to spell check their articles, etc. "Answers to Frequently Asked Questions", "Introduction to news.announce", "Hints on writing style for Usenet" available in the same newsgroup also contain information for new users. 2b) How do I ask a question? ---------------------------- If you ask a question, your subject line should include "question", "query", "(Q)" or should end with a "?". Questions should clearly explain your problem and surrounding issues. Otherwise, you will simply waste the time of those who want to help you. Tell people the kind of work you are doing or contemplating doing. This helps them provide th information you need. Indicate what efforts, if any, you have made thus far, and what information was found. Indicate that you will summarize and post the information you receive, and only do so if you receive useful information. Do not post saying yo did not receive any useful information. 2c) How do I get the answer to a question someone else posted? -------------------------------------------------------------- If that person did not indicate they would post the information they received, send mail asking for a summary. If enough people ask, th author will likely post the summary. Never post a follow-up to an article saying only that you are also interested in the answer to their question. 2d) What should I use as a subject for my post? ---------------------------------------------- Always use your Subject line to state the *topic* of your article as completely as possible (e.g., "Macintosh II voice-mail based real-time meeting software ready.", rather than "Meeting software"). Summary lines should indicate *what* your message says about the topic (e.g., "New meeting coordination software available via anonymous FTP"). Statements should always end with periods, questions with question marks (typically), and high energy, high impact declarations with exclamation points. These rules makes articles much easier for recipients to handl appropriately. 2e) Why should I bother with Subject, Summary, and Keyword headers ------------------------------------------------------------------- Subject, Summary, and Keyword headers are scanned by many news reading programs, thus permitting readers to find your article easily. You will have your articles read more often if you select these carefully 2f) How do I post test messages? -------------------------------- Do not post test messages to comp.groupware. There are special groups for testing. And tests should be as limited in their distribution as possible. This is basic information from "Guidelines for posting on Usenet". Posting of test messages inappropriately is considered abusive and will cause a loss of readership for your articles. 2g) What is the best way to post a follow-up message? ----------------------------------------------------- When you reply to a message, do not change the subject line or redirect follow-ups (unless you are changing the subject). Such changes make it harder for some news readers to follow the threads in a discussion. Include a "Summary" line which indicates specifically what your message says. This permits your article to be found even if it is a follow-up to an article with poorly chosen subject and keyword information. Never post a "me too" message or one that says you "agree" or "disagree" with the original post. Use e-mail for this type of response. Posted articles should contain information of interest to all readers, not just the original author. 2h) What should I do about inappropriate articles? -------------------------------------------------- Please, do not post responses to articles you feel are inappropriate or abusive. (If you can not resist, consider alt.flame as an alternativ newsgroup for your article [it has greater readership than comp.groupware]). If the author is not saying anything worth reading, enter the name in your "kill" file, and then no more of your time will be wasted by that person. If you feel that the author is saying something worth reading, but in an inappropriate way, respond by mail. Tell the author what you think is incorrect about the article. I possible, suggest how to accomplish the objective in an appropriate way (e. g., post to another newsgroup). If you have responded to a person by mail a few times without the desired effect, and you feel that the group as a whole could benefit by a solution to the problem, only then should you post an article. The nature of your article should be a suggestion if possible, of how such problems can be avoided in the future. 3a) Can more than one person use an account name for posting? ============================================================= Each name should have one and only one user. If an article is a joint product, indicate this at the beginning and end of the article. Some news reading programs allow certain names to be to be automatically selected. Help the reader by using the same name at all times. This wil improve the chances that people will read your articles. 3b) What is the best way to sign an article? -------------------------------------------- The signature should include complete name, address, and telephone number (this allows quick verification in case forgery is suspected) E-mail addresses ought to be included in the signature in case headers get munged. Another nice feature is geographical coordinates, so the time zone can be determined (useful in telephoning). The signature should be limited to four lines as is suggested practice on Usenet. 4a) What is the proper setting for my distribution header? ========================================================== Set your distribution to "world". Comp.groupware is delivered to al continents. Do not limit your chances for feedback by restricting distribution. Restricted distribution can cause confusion when people read responses to articles they have not seen. If you notice an article has a restricted distribution, inform the poster by mail 4b) What if my distribution is restricted? ------------------------------------------ If you are restricted from posting to "world" by your administrator, request a change in your privileges, at least for this newsgroup. If refused, determine what your rights are in terms of appeal, based upo information available at your site. An alternative is to use the Net t find information and persons to contact concerning your rights. Try the newsgroups: comp.org.eff.news comp.org.eff.talk misc.legal.computin alt.society.civil-libert alt.comp.acad-freedom.news alt.society.cu-diges Information about the rights of network users is available from the Electronic Frontier Foundation (EFF). Information about the Electronic Frontier Foundation can be requested from eff@eff.org. You can als retrieve information about EFF and its projects via anonymous FTP from ftp.eff.org. As a final resort, send a summary of your case to: Carl Kadie (kadie@eff.org) Electronic Frontier Foundation 155 Second Street Cambridge, MA 02141, USA Tel.:+1 (617) 864-066 Fax:+1 (617) 864-0866. 4c) How can I post if I have read only access to comp.groupware? ---------------------------------------------------------------- If you can send e-mail off-site, you can post using a Usenet-news mail server. E-mail to "comp-groupware@cs.utexas.edu" is posted with the subject line of your letter becoming the subject line of the article. (Note: "." in the newsgroup name is written as "-".) This allows you to post to a newsgroup even if you have read-only access to Network News. Other servers that use the normal period "." in the group name are: group.name.usenet@decwrl.dec.com group.name@news.demon.co.uk group.name@news.cs.indiana.ed E-mail to "comp.groupware@anon.penet.fi" will post your article anonymously (but see the information on using a single user name and signing your articles). Send a message to "help@anon.penet.fi" for more information on this service 4d) Can I get comp.groupware by mail? ------------------------------------- You may be able to arrange this with a local administrator, but there is no central mail list maintainer. There is a group support systems list you can subscribe to by sending mail to LISTSERV@uga.cc.uga.edu with the message "SUBSCRIBE GSS-L ". 5) What is groupware? ===================== Groupware is software and hardware for shared interactive environments. The term "environment" includes software and hardware that sets the context for interaction. Hardware can include specially designed furnishings and architectural spaces that are considered integral to correct utilization of a given software application. A groupware application may require a specific organizational environment to function as expected. More powerful applications can adapt to, or overcome limitations of, their environments. The term "interactive" is used to indicate that time constraints are managed by the system. Many groupware applications appear to support real-time interaction. Others merely enforce deadlines that can span weeks. In either case, the technical limitations on the pace of interaction are made (to appear) negligible in terms of the objectives of the application. Systems that exclude reference to real time are not groupware applications. The term "shared" indicates that two or more participants interact with one another in such a manner that each person influences and is influenced by each other person. No upper limit in the number o participants is indicated, because mediated groups, as opposed to natural ones, can maintain joint awareness with very large numbers of persons. (Joint awareness is one way that "group" is defined.) An objective of some groupware applications is to increase the number of persons that can interact "as a group". Some definitions of groupware include the notion of a common goal. While all systems require some agreement among participants (at minimum tha they should be jointly used), interactions can be predominately conflictual. Management of conflict is often a crucial feature of a groupware system. Vote collecting systems are an example Definitions: ------------ Group - Two or more persons who are interacting with one another in such a manner that each person influences and is influenced by each other person (Shaw, M. E. _Group dynamics: The psychology of small group behaviour_. 1976, p. 11) Ware - 1 a) manufactured articles, products of ar or craft.... b) an article of merchandise.... 3) an intangible item (as a service) that is a marketable commodity. (_Webster's New Collegiate Dictionary_, 1976, p. 1319). Related terms: CMC -> Computer Mediated Communication CSCW -> Computer Supported Cooperative Work EIS -> Executive Information Systems EMS -> Electronic Meeting System ESS -> Executive Support Systems GCSS -> Group Communication Support Systems GDSS -> Group Decision Support Systems GSS -> Group Support Systems Orgwar Software meant to help group interaction ---------------------------------------- In Quarterman's (, John. S. [1990]. The matrix: Computer network and conferencing systems worldwide. Bedford, MA: Digital Press) discussion of conferencing systems history and future (pp. 155- 156), groupware is placed under the "Mature, 1990-1995" period: "There also seems to be increasing emphasis on _groupware_ -- i.e., software meant to help group interaction (refs deleted). This is a rather general term and is used to refer to anything from electronic mail to distributed databases that facilitates groups working together (ref deleted). In other words, it includes both CMC and resource sharing. Perhaps this is a sign of eventual better communication between the conferencing and networking communities." In his first substantive chapter, Quarterman (1990, p. 12) present an overview of the area that categorizes services along a resource sharing versus CMC dimension (the other dimension is batch vs interactive). Thus, according to his analysis, groupware, is a concept uniting the different technologies for supporting group work. It makes sense that the as the area matures, the focus will move from technologies to the services they support, since this is what is important to the users. This analysis suggests that groupware will play an increasingly important role. Computer supported cooperative work (CSCW) ------------------------------------------ CSCW takes as its starting point the fact that many of the working activities we take part in are collective. Its focus on the work environment makes it a subset of groupware, as does its focus on cooperation (often expressed as a common task or goal). However, some CSCW application are outside the scope of groupware, in that the environment they create is not totally "shared." For instance, an enterprise wide workflow management system may compartmentalize the environment of a unit so it is not directly shared with other work units. Similarly, interactivity may be weaker in CSCW than in groupware. For instance, e-mail is considered to be CSCW below, while it may not qualify as groupware given the above definition. However, Kling sees CSCW to include products (groupware) and a related social movement. -------------- Cooperation and Control in Computer Supported Work Rob Kling Information and Computer Science University of California, Irvine, Ca 92717 714-856-5955 Draft 3.0 April 19, 1991 Sidebar for an article in a special issue of Communications of the ACM devoted to CSCW. "Cooperation, Coodination and Control in Computer Supported Work." Communications of the ACM 34(12)(Dec, 1991):83-88. A. The Technologies for Computer Supported Cooperative Work The term "CSCW" was publicly launched in 1986 as the title of a conference jointly sponsored by Xerox-PARC and MCC. Like other important computing terms, such as artificial intelligence, it was coined as a galvanizing catch-phrase, and later given more substance through a lively stream of research. A community of interest formed around the research programs and conferences identified with the term and advanced prototype systems, studies of their use, key theories, and debates about them. CSCW is best characterized as an arena rather than a "field" since most of the active participants maintain primary identities in other fields, such as human-computer interaction, information systems, and social impact studies. Even though most CSCW researchers participate in multiple research communities, CSCW offers special excitement: it is a term in the making and a way of conceiving of fundamentally new possibilities of computer support for work. CSCW denotes at least two kinds of things: special products (groupware), and a movement by computer scientists who want to provide better computer support for people, primarily professionals, to enhance the ease of collaborating. The earliest groupware focussed on products which were enriched forms of electronic mail or systems to help people schedule meetings more efficiently by having access to their colleagues' calendar. But the CSCW movement (Kling & Iacono, 1988) has rapidly advanced new technological visions. Today, a group of professionals can use sophisticated text processors, graphics displays, spreadsheets and other analytical programs, and software development systems, to develop software or a complex report on workstations in their private offices However, if they hold a meeting to discuss their work, their underlying technological support is much weaker. When they walk into a typical seminar room, they leave their computers behind. They pick up ruled pads and meet in rooms which provide, perhaps, whiteboards and and overhead projectors. If two or more group members wish to discuss documents or programs, they also have to meet face to face in one of their offices if they want to use their best computer tools. Today's computer tools are designed for one person's work at a time. Even shared systems like electronic mail or databases, are based on models of one user at a tim accessing certain information. Some computer scientists feel that the speed and ease of intellectua teamwork would be enhanced if computerized systems could provide seamless platforms for people to use their best computerized tools regardless of the their locations (Ishii and Miyake, this issue). These applications would enable people to have the electronic equivalents of shared blackboards and notepads, with all the capabilities added by computer storage, retrieval, and manipulation, in their private offices and in their meeting rooms. Some system designers have gone further after noting that communication limited to telephone and computer is relatively low bandwidth. They have enhanced their shared computer systems with two-way interactive video channels so that participant could see each other or documents on each others' desks. Other CSCW researchers are interested in providing special software to make meetings more effective. These special systems help brainstorm, organize agendas, and provide computational support for group decision making strategies. Schrage's (1990) vivid book title, Shared Minds, captures some of the underlying sensibility, (although "sharing" misses the concerns for privacy of information in some systems). The slogans of this computer-based social movement help distinguish it from other movements: "cooperative work," "shared minds," "seamless systems," "collaborative systems," "intellectual teamwork" resonate with positive social imagery. Further, the computer scientists who build CSCW systems often focus on the fine grained organization of features, the design of interfaces, and the way that people could actually use their systems (see for example, Ellis, 1990; Kyng, this issue). There is an intimate quality to these concerns, with a focus on the practical activity of groups. Kyng (this issue), for example, coins the term "mutual learning" to denote a relationship of professional parity between system designers and system users. One of the striking features of the CSCW literature is the way that designers try to be respect the ways that people actually organize and use information. There is significant attention to the pragmatics of communication and information handling -- as in concerns over whether people prefer to point by han or with a mouse. These concerns lead to "usability" being a preeminent concern of CSCW application designers. In the past five years, participants in the CSCW movement has produced numerous prototypes and a few commercial systems. The prototypes have served as platforms for interesting technological experiments and fo some systematic behavioral studies of how people can work while using these new systems (Kraemer and Pinsonneault, 1990). But many groupware applications have not taken off commercially. Much depends upon how one counts "groupware applications." Electronic mail has arguably been the most successful application, and the CSCW movement would have n unarguable successes if participants did not include electronic mail (Ellis, et. al., 1991). On the other hand, group calendaring systems, which are part of several widely adopted commercial "office automation" systems, are rarely used (Bullen and Bennett, 1991). But CSCW researchers' ambitions reach far beyond the boundaries of communication with discrete messages. Many CSCW system advocates would like to transform the way that people work. After all, why invest time and money in new technologies, if they don't produce magnificent effects? [...] D. References 1. Bullen, Christine and John Bennett. 1991."Groupware in Practice: An Interpretation of Work Experiences." in Charles Dunlop & Rob Kling (Eds.) Computerization and Controversy: Value Conflicts and Social Choices. Boston, Academic Press. 2. Burgess-Yakemovic, K.C. and E. Jeffrey Conklin. 1990. Report on Development Project Use of an Issue based Information System. CSCW'90 Proceedings. (Oct.) pp. 105-118. 3. Dunlop, Charles and Rob Kling. 1991. "The Dreams of Technological Utopianism" pp. 14-30 in Charles Dunlop & Rob Kling (Eds.) Computerization and Controversy: Value Conflicts and Social Choices. Boston, Academic Press. 4. Ellis, Clarence, S.J. Gibbs, and G.L. Rein. 1991. Groupware: Some Issues and Experiences. CACM 34(1)(Jan):38-58 5. Grudin, Jonathan. 1989. "Why Groupware Applications Fail: problems in design and evaluation." Office: Technology and People, 4:3, pp. 245-264 6. Ishii, Hiroshi and Naomi Miyake. TeamWorkStation. An Open Shared Workspace. CACM This issue 7. Kling, R. 1987. "Defining the Boundaries of Computing Across Complex Organizations. in Critical Issues in Information Systems, R. Boland an R. Hirschheim (eds.). John-Wiley 8. Kling, R. "Computerization and Social Transformations" Science, Technology and Human Values. 16 (in press). 9. Kling, R. and S. Iacono. 1988. "The Mobilization of Support for Computerization: The Role of Computerization Movements" Social Problems, 35(3)(June):226-243. 10. Krasner, Herb, Bill Curtis, and Neil Iscoe. 1987. "Communication Breakdowns and Boundary Spanning Activities on large Programmin Projects." in Empirical Studies of Programmers: Second Workshop Gary Olson, Sylvia Sheppard & Elliot Soloway (Ed.) Norwood, NJ: Ablex Pub Co. 11. Kyng, Morton "Designing for Cooperation" CACM This issue. 12. Kraemer, Kenneth .L. and Alain Pinsonneault. 1990. "Technology and Groups: Assessments of Empirical Research" in Galegher, Jolene, Robert Kraut, and Carmen Egido (Ed.)Intellectual Teamwork: Social an Intellectual Foundations of Cooperative Work. Erlbaum. 13. Perin, Constance. Electronic Social Fields in Bureaucracies. CACM This issue. 14. Schrage, Michael. 1990. Shared Minds: New Technologies of Collaboration. New York, Random House 6a) Where is comp.groupware archived? ==================================== Archives of comp.groupware from 92.10.6 to 93.4 are available by anonymous FTP (File Transfer Protocol) from avs.ncsc.org ( 128.109.178.23 ) in the directory: ~newsgroups/comp.groupware The archives are in mail folders named MONTH_YEAR For example, to peruse all of the postings in the month of October, you could download the archive Oct_92, and execute % Mail -f Oct_92 Articles from the 15th of October 1992 can be FTPed from gorm.ruc.dk They are numbered sequentially starting with number 1000 in th directory ~groupware/art/comp/groupware 6b) What is FTP? ---------------- FTP is a way of copying files between networked computers. If yo need help in using or getting started with FTP, send e-mail to: mail-server@rtfm.mit.edu with: send usenet/news.answers/ftp-list/faq in the body to find out how to do FTP. Those without FTP access should send e-mail to: mail-server@rtfm.mit.edu with: send usenet/news.answers/finding-source in the body to find out how to do FTP by e-mail What is needed to improve comp.groupware? ========================================= An additional archive site, preferable in North America is needed. Also, a WAIS index would be a valuable addition. There are archives that currently are not publicly accessible that could be made available at a site that would like to maintain a more complete set of articles. What is the easiest way to read this FAQ ========================================= Setext viewer ------------- This text is wrapped as a setext. For more information send e-mail with the single word "setext" (no quotes) in the Subject line to: fileserver@tidbits.co A file will be returned shortly Network Information Retrieval Tools ----------------------------------- The FAQ can be accessed with the following network information retrieval tools: WW http://www.cis.ohio-state.edu:80/hypertext/faq/usenet/comp.groupware- FAQ/top.html Gophe The following gopher sites have FAQs cc1.kuleuven.ac.be port 70 jupiter.sun.csd.unb.ca port 70 gopher.univ-lyon1.fr, port 70 ftp.win.tue.nl, port 70 gopher.win.tue.nl, port 70 WAIS Periodic posting archives on rtfm.mit.edu are also accessible via WAIS (the database name is "usenet" on port 210). What about Copyrights? ====================== How do I post copyrighted work? ------------------------------- If you are posting someone else's copyrighted work, indicate at th beginning of the article whether permission has been obtained. If you do not want an article reproduced, indicate this (e.g., Copyright - Net distribution only). All original articles posted to comp.groupwar remain copyrighted by their authors. This document's copyright. -------------------------- Copyright 1994 by David S. Stodolsky, PhD. All rights reserved Copyright for parts this document are held by others. Consult those authors directly for further information. Publication, product, and company names may be registered trademarks. Changing this FAQ? ================== Additions. ---------- If you have a book or product list, etc., I will be glad to attach it to a this FAQ and post it regularly. Short additions can be send to me for integration into the FAQ list. Additions to yellow pages, article an book lists, etc. must be sent to their authors directly. Corrections, comments, and suggestions. --------------------------------------- This article compiled with assistance from numerous readers of comp.groupware. Corrections, comments, and suggestions to: David S. Stodolsky, PhD Internet: stodolsk@andromeda.rutgers.edu Inst. of Political Science Internet: david@arch.ping.d Univ. of Copenhagen, Rosenborgg. 15 Tel.: + 45 32 97 66 74 DK-1130 Copenhagen K, Denmark Fax: + 45 31 59 76 44 From portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv Sun Mar 12 16:28:58 199 Path: portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv From: david@arch.ping.dk (David Stodolsky) Newsgroups: comp.groupware,comp.answers,news.answer Subject: comp.groupware FAQ: Bibliography1: Frequently Asked Questions Supersedes: Followup-To: comp.groupware Date: 9 Mar 1995 21:33:30 GMT Organization: Copenhagen University Lines: 761 Approved: news-answers-request@MIT.ED Distribution: world Expires: 6 Apr 1995 21:31:42 GM Message-ID: References: NNTP-Posting-Host: bloom-picayune.mit.ed Summary: Groupware Bibliography, part one Keywords: CSCW, orgware, group, interactive, shared, environments X-Last-Updated: 1994/05/22 Originator: faqserv@bloom-picayune.MIT.EDU Xref: portal.gmu.edu comp.groupware:2745 comp.answers:7461 news.answers:23495 Archive-name: comp-groupware-faq/bibliography1 Last-modified: 1994.3.20 Version: 2. Copyright: 1994 (c) David S. Stodolsky, PhD Groupware Bibliography ====================== This posting is primarily a test of the new setext format (see the guidelines for further information). No attempt has been made to organize this list, beyond removing obvious duplicates. Appearance of an entry does not constitute an endorsement. Absence from the list does not constitute a rejection. Send corrections and additions to the copyright holder. dss Journals with articles about groupware -------------------------------------- Academy of Management Journa Accounting, Management and Information Technologies ACM Transactions on Computer-Human Interaction ACM Transactions on Office Information Systems Behaviour and Information Technology British Journal of Management Collaborative Computing Communications of the ACM Concurrent Engineering: Research & Applications Decision Support in Public Admin. Decision Systems Group Decision and Negotiation IEEE Transactions on Systems, Man, and Cybernetics Information Systems Interacting with Computers International Journal of Man Machine Studies International Journal on Intelligent and Cooperative Information System Journal of Applied Psycholog Journal of MIS PRESENCE Management Science MIS Quarterly Small Group Researc HCI Bibliography ---------------- The HCI Bibliography provides an updated listing of articles with some coverage of groupware: A bibliography on human-computer interaction available via anonymou FTP to anyone on the internet. Holdings include the complete ACM SIGCHI conference proceedings for 1983-1990, the complete abstracted contents of the journal Human-Computer Interaction, and the contents of several edited handbooks (with release of detailed tables of contents and abstracts pending publisher approval). Also included are over 100 entries on books and major reports on HCI. To obtain info on the bibliography, or an index of holdings, use anonymous FTP to cheops.cis.ohio-state.edu, in dir pub/hcibib. There are two files, README and index that provide information on contents, as well as the bibliography itself. Table 1: Books in the HCI Bibliography --------------------------------------------------------------------------- Baecker & Buxton's "Readings in HCI" (1987) Helander's "Handbook of HCI", (1988) Elsevier/North-Holland Salvendy's "Handbook of Human Factors", (1987) Wile modules of books, videos, etc. Table 2: Conference Proceedings in the HCI Bibliography --------------------------------------------------------------------------- BCS-HCI: People and Computers (1985-1991), Cambridg CHI: Human Factors in Computing Systems (1982-92), ACM CSCW: Computer-Supported Cooperative Work (1988,90), ACM Document Processing Systems (1988), ACM ECHT: European Conference on Hypertext (1990), Cambridge EP: Electronic Publishing (1990), Cambridge ESP: Empirical Studies of Programmers (1986, 87, 91), Ablex HFS: Human Factors Society Annual Meeting (1990), HFS Hypertext Conference (1987, 89, 91), ACM Hypertext I and II (1988, 89), Intellect INTERACT: HCI Conference (1984, 87, 90), Elsevier/North-Holland SIGIR: Information Retrieval (1987-92), ACM SIGOIS: Organizational Computing Systems (1991), ACM SIGOIS: Office Automation (1982, 84, 86, 88,90), ACM UIST: User Interface Software and Technology (1988-91), ACM Table 3: Journal Volumes in the HCI Bibliography --------------------------------------------------------------------------- BIT: Behaviour and Information Technology (1982-1991), Taylor & Franci HCI: Human-Computer Interaction (1985-91), Erlbaum IJHCI: Intl. Jl. of Human-Computer Interaction (1989-91), Ablex IJMMS: Intl. Jl. of Man-Machine Studies (*-1991), Academic Press IWC: Interacting with Computers (1989-91), Butterworth-Heineman JOC: Jl. of Organizational Computing (1991), Ablex SIGCHI: Bulletin (1988-91), ACM TOG: Transactions on Graphics (1986-91), ACM TOIS: Transactions on (Office) Information Systems (1982-91), ACM Computer-Mediated Communication ------------------------------- J. December at decembj@rpi.edu has put together a list of Computer-Mediate Communications resources. This is from his FTP site: Anonymous ftp Host: ftp.rpi.edu; Directory: pub/communications File Explanation -------------------- ------------------------------------------------ internet-cmc.readme this file internet-cmc.dat the `raw data' file for other internet-cmc files, tagged according to the KEY, described below. internet-cmc a human-readable (wide column) version which can be manipulated or reformatted using Unix scripts; some scripts are suggested in this file itself. internet-cmc.txt a human-readable version which stays in 80-columns; useful for reading as static text (printed o online), but not as useful for scanning and reformatting as internet-cmc internet-cmc.tex the LaTeX version (source internet-cmc.ps.Z the compressed PostScript version internet-cmc.html the Hypertext Markup Language (HTML) version Thanks to Kevin Hughes (kevinh@pulua.hcc.hawaii.edu) for developing an early version of the software to convert internet-cmc.dat to internet-cmc.html. Link to this file with the URL: ftp://ftp.rpi.edu/pub/communications/internet-cmc.html internet-cmc.dvi the device-independent (binary) version internet-cmc.gif The graphics image that I use in the .html version. internet-cmc.bib This is a selected listing of items related to Computer-Mediated Communication, the Internet, and network information infrastructure and use. The source code for translating internet-cmc.dat into its various formats is available on request. Mac Groupware Yellow Pages -------------------------- ftp://netcom.com/pub/consensus/groupware This is from the "Recommended Books" section from the latest edition of the "Mac Groupware Yellow Pages". If you have other books that you think are a "MUST PURCHASE" book for people interested in groupware, please let me know. ******* *Computer-Supported Cooperative Work: A Book of Readings* by Irene Grief This collection of papers from older CSCW Conferences was published in 1988, and contains all the seminal academic papers on the topic. COST: $39.95 Morgan Kaufman Publishers; (800) 745-7323; f(415) 578-0672 *CSCW '88 & '90 Proceedings* These academically focused papers cover most of the research on groupware since 1988. COST: CSCW '88 order #612880 $24 for ACM members, $33 for non-members. CSCW '90 order #612900 $22 for members, $30 for nonmembers. Association for Computing Machinery (ACM); (800) 342-6626 o (301) 528-4261 *Groupware: Computer Support for Business Teams* By Robert Johansen This book is still a good introduction to the field of groupware, though a little out of date (it was published in 1988.) This book focuses on groupware for corporations and managers, and it is a good overview of the field. COST: $27.95 The Free Press; (212) 702-2000 *Leading Business Teams* by Johansen, Sibbet, Benson, Martin, Mittman & Saffo This is a more recent book by the author of "Groupware". It explores the intersection of technology and business teams, including enhancing team effectiveness, turning groupware ideas into business reality, team dynamics, a visions for the future. COST: $23.75 Addison-Wesley Publishing Company; (800) 477-2226 *Shared Minds: The New Technologies of Collaboration* by Michael Schrage Schrage is known for his nationally syndicated 'Innovation' column. This book explores "the role of tools and technologies in shaping the collaborative process." Unique in this book is a focus first on needs of collaboration before computers. This book was published in '90. COST: $21.95 Random House; (212) 751-2600 *Technology for Teams: Enhancing Productivity in Networked Organizations* by Susanna Opper & Henry Fersko-Weiss This is the most recent book on groupware, and approaches groupware from a corporate perspective. Every stage of electronic teamwork is covered, from definition to implementation. Especially valuable is the coverage of the steps that a corporation must take to commit itself to groupware, and some cas studies of corporate implementation. COST: $29.9 Van Nostrand Reinhold; (606) 525-6600 I wanted to warn people away from the book "Groupware for the Macintosh" by Michael Fraase. I was very disappointed in it. This 1991 book reads as more of an introduction to 1990 networking apps (such as pre-System 7 file sharing and QuickMail) than as survey of existing Mac groupwar applications. It's only merit is its attempt to cover some history and issues, but this section is far too brief ******** | Christopher Allen Internet: consensus@aol.com | | Consensus Development Tel: (415) 345-1060 | 3182 Campus Drive #501 Fax: (415) 345-1714 | | San Mateo, CA 94403-3123 Lotus Notes mailing list ------------------------ Welcome to LNOTES-L, a mailing list created for the purpose of information exchange between Lotus Notes users. *** PLEASE NOTE THIS LIST HAS BEEN MOVED TO A NEW ADDRESS. ** *** INFORMATION IS BELOW ON WHERE TO SUBSCRIBE *** This list will supplement COMP.GROUPWARE (A Usenet news group) in aiding Lotus Notes users and prospective users in many issues including but not limited to technical support, bug reports and workarounds, configuration information, recommendation for future versions of Notes, and general talk about Lotus Notes development, implementation, administration, etc Please note that this list is in no way connected with Lotus Corporation or any of its subsidiaries (at this point). 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SUBJECT INDEX: Subjects from the Lotus Notes mailing lis archived through Mar 08 are: [ NO SUBJECT ] 2-way connectivity with Lotus Notes 2 32-bit Lotus Notes Server for OS/2 [...] Innovation Lab Design --------------------- Date: 21 Dec 1993 12:29 MST In article , pat_gonzalez@qm.sri.com (Patricia Gonzalez) writes... >I am investigating sources and information about the proper design >of innovation labs. What can be done to build an innovation room >.. >Does anyone know: >1. Relevant papers/books on the topic I think these are the four key papers, but certainly there are severa other important ones. These papers will cite several others of interest to you. Mantei, M. Capturing the Caputre Lab Concepts: A Case Study in the Design of Computer Supported Meeting Environments (CSCW, 88 Marilyn is now with the CAVEcat project at U of Toronto. Martz, W. B., Chappell, D. A., Roberts, E. E., & Nunamaker, J. F Designing Integrated Information Facilities to Support Electronic Meetings (HICSS Proceedings, 1991). martz@bpa.arizona.ed Lewe, H & Krcmar, H. The Design Process for a CSCW Research Lab - The Hohenheim CATeam Room Example. I am not sure where this was published. They have written several pertinent papers. You might try writing to Henrik to get a listing of them. lewe@rus.uni-stuttgart.dbp.de Olson, G. M., Olson J. S., Mack, L. A., Cornell, P., & Luchetti, R Flexible Facilities for Electronic Meetings. Chapter 10 in Computer Augmented Teamwork by Bostrom, Watson, and Kinney (1993) Van Nostrand Reinhold. Also take a look at CSMIL Tech Report #33 from the U of Michigan. It is worth your while to order this - but it is an overlap with the cited chapter. >2. Consultants/professors who specialize in innovation lab design? Philip Stone and Robert Luchetti. Stone is a Management Professor a Harvard. Luchetti is an architect with a practice in Cambridge, MA. You can get Luchetti's business number by calling information. They have written two or three Harvard Business Review articles togethe which might interest you. Luchetti also has given talks at EDRA (Environmental Design Research Association) the last couple of years on this subject. Luchetti does not have an email address. David Chappell. Chappell designed the first three rooms built at Arizona. He has a consulting firm call Intrepid and is probably available for consulting. His address is magic@bpa.arizona.edu Steelcase. Paul Cornell is with an R&D group at Steelcase which ha been looking into creative systems furniture to support group collaboration. They were involved with the Michigan work Marilyn Mantei. I am not sure if she is still doing room design work at all. Her '88 paper was probably the first paper to look at these issues. She is with the Computer Science Department at U of Toronto and is very active with SIGCHI and the CSCW conferences Henrik Lewe and Helmut Krcmar have built two room at the University of Hohenhiem. They have taken a very scientific approach to room design and have documented their work in a series of papers. If you ar interested in group collaboration environments you should contact them for their bibliography. Lisa Neal manages the EDS Center for Meeting Intelligence in Boston She has given tutorial on Computer Supported Meeting Environments at several recent conferences. She can be reached at lisa@cmi.co Nicholas Romano and I have been working on a paper in collaborative meeting room design here at the University of Arizona. I have informally consulted with many people who have visited Arizona in the process of planning their group rooms. My dissertation is in the area of GSS support for architectural planning and I am currently the senior GSS facilitator at Arizona. If you give me a phone call or write me directly I will be happy to speak to you further on this subject >3. Examples of what major companies have done to create innovation rooms EDS has built at least three Centers for Meeting Intelligence. Lis Neal would be a good first contact to learn more about there work. Arthur Andersen has built a group meeting facility and has a research group in this area. A contact with them might be Beth Lange at lange@andersen.com Ventana is the marketer of GroupSystems and enjoys a close relationship with the University of Arizona. They probably offer meeting room design consultation. You might call them at 602-325-8228. Xerox Parc Co-Lab has published a number of papers related to this topic. I understand that they have dismantled their room (but this is second hand information and I am far from certain.) The Pod was built by ICL in Berkshire, England. I am not sure how to contact them, but certainly some reader of this group must know. U of Hohenheim. Lewe and Krcmar work is discussed above. U of Arizona. There are several active projects which might be of interest to you. We are developing "the Mirror Project" which is a virtual conference table stretched across multiple sites. And Mark Pendergast is working on software called "TeamRoom" which is kind of virtual reality extension of some of the Co-Lab ideas and some of Arizona's "Shared Visions" ideas. As this work is ongoing, no papers have come out of it yet. Good luck. =========================================================================== daniel david mittleman - danny@arizona.edu - (602) 621-2932 Investigation of Decision Support Systems ----------------------------------------- This is a part of a list of materials for "Investigation of Decision Support Systems" Winter, 1989, Dept. of Computer Science, Copenhagen University: Abdel-Wahab, H. M., Guan, S.-U. & Nievergelt, J. (1988, November). Shared workspaces for group collaboration: An experiment using Internet and UNIX interprocess communications. IEEE Communications Magazine, 26, 10-16. Christine, B. & Bennett, J. (1991). "Groupware in Practice: An Interpretation of Work Experiences." in Charles Dunlop & Rob Kling (Eds.) Computerization and Controversy: Value Conflicts and Social Choices. Boston, Academic Press. Cohen, D. & ISI Research Staff. (1976, July). Network secure communication. In ISI Research Staff (Eds.), A research program in computer technology, annua technical report, July 1975-June1976 (Tech. Rep. ISI/SR-76-6). Marina del Rey, CA.: University of Southern California, Information Sciences Institute. Jarvenpaa, S. L., Rao, V. S., and Huber, G. P. (Dec. 1988). "Computer suppor for meetings of groups working on unstructured problems, _MIS Quarterly_, 12, 645-666. Johansen, R. (1988). Current user approaches to groupware. Chapter 2. (pp. 12-44). In Groupware. NY: Free Press. Kraemer, K. L. & King, J. L. (1988). Computer-based systems for cooperativ work and group decisionmaking. ACM Computing Surveys, 20(2), 115-146. Lewe, H. & Krcmar, H. (1990, Oct.). The design process for a CSCW research lab - The Hohenheim CATeam room example (Working paper Nr. 15). Stuttgart Germany: Hohenheim University. ([1991, Jan.]. Proceedings of the 24th Hawaii International Conference on Systems Sciences (HICSS), Negotiation Support Systems mini-track. Stodolsky, D. (1984). Social marketing applied to executive decision support systems. Organisatoriske Fragmenter 1984, 12, 59-66. Reprinted in Nils Villemoes (Ed.), Organisatoriske Fragmenter (Erhvervsoekonomisk information). Copenhagen: Civiloekonomernes Forlag. Stodolsky, D. (1987). Dialogue management program for the Apple II computer. Behavior Research Methods, Instruments, & Computers, 19, 483484. Stodolsky, D. (1988, September). Self-management of criticism in dialogue Fourth European Conference on Cognitive Ergonomics, Cambridge, UK: European Society for Cognitive Ergonomics. Stodolsky, D. (1989, June 9). Pseudonym-Based Peer Review Journals [Letter]. Communication Research and Theory Network (CRTNET), No. 190. (Available by electronic mail from LISTSERV@PSUVM.BITNET at University Park, PA: The Pennsylvania State University, Department of Speech Communication an COMSERVE@Vm.ecs.rpi.edu at Troy, NY: Rensselaer Polytechnic Institute, Department of Language, Literature, and Communication) Stodolsky, D. S. (1990). Protecting expression in teleconferencing: Pseudonym- based peer review journals. Canadian Journal of Educational Communication, 19, 41-51. Stodolsky, D. (1990). Archiving secure interactions. Psychological Science, 1(6), 353-354. ([1990, May 25]. (Comments on Gardner's Electronic Archive b Stodolsky. Psycoloquy, 1[8]. [Available by anonymous ftp from PRINCETON.EDU i directory /pub/harnad at Princeton, NJ: Princeton University, Dept. o Psychology.]) Stodolsky, D. S. (1990, August 24). Archives and organization: The social potential of electronic publishing. Psycoloquy, 1(11). [Available by anonymous ftp from PRINCETON.EDU in directory /pub/harnad at Princeton, NJ: Princeton University, Dept. of Psychology.] Wagner, G. R. & Nagasundaram, M., Meeting process augmentation: The real substance of GDSS. In Lee, R. M., McCosh, A. M., & Migliarese, P. (Eds.) (1988). Organizational decision support systems. Amsterdam: North Holland. Conversation with Eye Contact ----------------------------- Ishii, Hiroshi and Ohkubo, Masaaki, Design of TeamWorkstation: A Realtim Shared Workspace Fusing Desktops and Computer Screens Ishii, Hiroshi and Kobayashi, Minoru, ClearBoard: A Seamless Medium fo Shared Drawing and Conversation with Eye Contac both references in: Readings in Groupware and Computer-Supported Cooperative Work: Assisting Human-Human Collaboration, Baecker, Ronald M. (ed.), Morgan Kaufmann Publishers, Inc. 1993 [ISBN: 1-55860-241-0] Notes Books/Training -------------------- Newsgroups: comp.groupwar From: dick@gp.com (Richard Gill) Subject: Notes Books/Training (was Re: Lotus Notes Coexistance on...) Date: Fri, 18 Mar 1994 15:41:36 GMT In article <1994Mar18.025005.27284@mnemosyne.cs.du.edu> dbixler@nyx10.cs.du.edu (Dave Bixler) writes ... >PS: I'm also looking for suggestions on GOOD Notes reference/how to books. >It's my company's alternative to training, so they're paying. So $ is no >object. Thanks again! I am currently working with several books; here are brief thoughts on each: 1. Lotus Notes Application Developer's Reference (Release 3) Well done reference with good organization and illustrations. Certainly the best coverage of @Functions although some mor arcane operations (e.g. Macro subroutines) are mentioned briefly without elaboration or examples. 2. Creating Lotus Notes Applications by Lisa Pyle (Que) Cut from the same cloth as #1 above. A bit more "cook book" with helpful hint lists and "Tips" liberally spread throughout. Not as much technical detail at #1 but a very good companion reference 3. HELP! Lotus Notes 3.0 by John Helliwell (Ziff-Davis) Good coverage of system administration issues as well as an introduction to development. No heavy teckie stuff here but a lot of good answers to real-world questions and problems. Besides, any book with topic titles like "Why Won't the Damn Thing Connect?" deserves some bookshelf space. 4. 10 Minute Guide to Lotus Notes Release 3 by Kate Barnes (Alpha Books) Every end-user, administrator and developer needs a copy of this book. In 19 chapters, each of which can easily be covered in 10 minutes, the author walks through all aspects of begin a Notes user. The simple straightforward writing, along with good illustrations and organization, make this book valuable as both an introduction to Notes and a reference. 5. Using Lotus Notes by Mark Schulman (Que) A heavy duty reference for the serious Notes user or administrator. There are complete sections for all Notes functions including background information about how and why the function works; much more than briefer "how to" books. It also includes a very useful troubleshooting section. This book will keep you one step ahead of your users !-) The other material I found useful as an alternative to classroom Notes training is the Lotus Notes Computer Based Training prepared by CBT Systems. These well designed courses cover concepts, administration and development in the Notes environment. The best part is that you can move at your own pace; the down side is that you don't have an experienced instructor help you through the rough spots. Not cheap, but a good value; you can have dozens of people take these courses for about the cost of sending a single person to the "regular" classes. Hope this helps. -- Dick Gill dick@gp.com Gill & Piette/Capital Systems uunet!gandp!dick 1568 Spring Hill Road, McLean, VA 22102 (703)761-1163 Groupware Users and Vendors Association --------------------------------------- From: davidc121@aol.com (DavidC121) Newsgroups: comp.groupware Subject: Join GUAVA Date: 9 Mar 1994 16:30:10 -0500 GUAVA (Groupware Users and Vendors Association) is just getting started, we have some intersting research projects going, and are starting to form committees to examine standards for the groupware arena. There are a wide variety of benefits and discounts associated with joining GUAVA. If you would like some information on GUAVA, or to join, as an individual or organization please contact me and I or the organization's secretary will respond by e-mai with membership information. David Coleman GUAVA Founder Groupware Product and Services Catalog 1994 ------------------------------------------- From: davidc121@aol.com (DavidC121) Newsgroups: comp.groupware Subject: Groupware Product and Services Catalog 199 Date: 9 Mar 1994 16:30:48 -0500 Last year we compiled a product and services catalog of vendors and service providers in all the areas that groupware covers: Electronic Mail and Messaging Shared Screen Products, Shared Memory Products, Calendaring and Scheduling, Group Decision Support Systems/ EMS, Group Document and Image Management, Workflow, Workgroup Utilities, Groupware Development Tools Group Editing, Groupware Services, Groupware end-user and vertical applications. Last years catalog had about 200 products and services, we believe that this year that number will double with all the new products and services available. If you have a groupware product or service that you would like to list in the catalog, listing is free. Please contact me via internet and we will send you the listing form electronically. You can complete it and e-mail it back to us befor the May deadline. The catalog will be available in August at the GroupWare '94 conference in San Jose, CA. We will offer the catalog at a discount to those who contibute a listing to it. Thank you in advance for your support. If you have any questions or would like a catalog entry form, contact me at: davidc121@aol.com Sincerely, David Coleman Project Initiator David S. Stodolsky, PhD Internet: stodolsk@andromeda.rutgers.edu Inst. of Political Science Internet: david@arch.ping.dk Univ. of Copenhagen, Rosenborgg. 15 Tel.: + 45 32 97 66 74 DK-1130 Copenhagen K, Denmark Fax: + 45 31 59 76 44 From portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv Sun Mar 12 16:28:58 1995 Path: portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv From: david@arch.ping.dk (David Stodolsky) Newsgroups: comp.groupware,comp.answers,news.answers Subject: comp.groupware FAQ: Products1: Frequently Asked Questions Supersedes: Followup-To: comp.groupwar Date: 9 Mar 1995 21:33:34 GMT Organization: Copenhagen University Lines: 997 Approved: news-answers-request@MIT.EDU Distribution: world Expires: 6 Apr 1995 21:31:42 GM Message-ID: References: ftp> cd pub/groupware ftp> ls cscw_yp.ps.Z cscw_yp.sea.bi HEL READM TOC.ascii ftp> bin ftp> get README ftp> get cscw_yp.ps.Z ftp> bye 221 Goodbye > uncompress GrpwList.ps.Z > lpr GrpwList.ps If you if run into trouble, download the file HELP. Conferencing Systems -------------------- Subject: SUMMARY: Conferencing Systems: Information Needed Date: 4 Aug 93 14:37:54 GMT Organization: Informatik, Univ. Stuttgart. W.Germany ======= Dietmar Zaig wrote [Translation by me]: The English Company Mentec offers the videokonferencing system VS-1000 (Tel. +44 494 472800, Fax +44 494 449256, to Mr. Gledhill). The system is based on H.261 and G.711 (audio) and is a plug-in card for ISA-PCs. vsuresh@saathi.ncst.ernet.in (V. Suresh Kumar) wrote: There are two PD conferencing tools I could think of: Collage and shx Collage runs on X-Workstations and PC (386++). ftp ftp.ncsa.uiuc.edu --- collage ftp crl.dec.com --- shx kevin@pictel.com (Kevin Davis) wrote: News Release Date: 19 Jul 1993 PICTURETEL INTRODUCES TWO NEW GLOBAL VISUAL COMMUNICATIONS PRODUCT FAMILIES WHICH OFFER COMPLETE, COMPATIBLE SOLUTIONS FOR COMPANIES OF ALL SIZES DANVERS, Mass. (July 16, 1993) -- PictureTel Corporation, the global leader in dial-up videoconferencing, today introduced new desk-top and low-cost group conferencing families of standards-based products that provide complete, compatible videoconferencing solutions for all applications, including distance learning, telemedicine and telemarketing. Both product families are available in five languages, including English, French, Spanish, German and Japanese. The desk-top system, called the PictureTel LIVE(tm), PCS 100(tm), is a complete global standards-based, personal visual communications add-on solution priced at US $5,995 for personal computers running Microsoft Windows 3.1(r). PictureTel LIVE provides dial-up visual communications, screen sharing and collaborative computing over public switched digital networks. Priced from US $13,995, the System 1000(tm) is a full-featured, low-cost, standards-based group videoconferencing family which complements PictureTel's high performance System 4000(tm) product family. It is a global product that is simple to order, install and use. The System 1000 provides Full CIF support for the TSS (formerly CCITT) H.320 videoconferencing standard. Both new product families feature PictureTel's innovative new PT 724(tm) audio algorithm and enhanced IDEC II(tm) echo cancellation with automatic gain control and noise suppression. Additionally, PictureTel announced low-cost upgrade paths to the Full CIF H.320 standard for all of PictureTel's installed base, and an across-the-board price cut of approximately 20 percent on the popular System 4000(tm) videoconferencing family of products. "The introduction of the System 1000 and PictureTel LIVE PCS 100 reconfirms PictureTel as the global videoconferencing leader," said Norman E. Gaut, president and CEO of PictureTel. "These systems will clearly redefine the wa we meet by opening the interactive video market to include thousands of new users in applications from the desktop to the auditorium. And, by being compatible with our installed base, they also protect our existing customers' investments. This announcement should be a `now is the time to buy' wake up call for those companies who have been waiting to experience the benefits of videoconferencing." PictureTel Introduces PictureTel LIVE Desktop Videoconferencing Priced at US $5,995, the PictureTel LIVE, PCS 100 personal visual communications system provides high-quality, high-performance Full CIF H.320 operation on any ISA bus PC running Microsoft Windows 3.1. The system's full-color, full-motion live video and industry-leading audio communication capabilities are fully integrated with its screen-sharing, collaborativ computing environment. As with all PictureTel videoconferencing equipment PictureTel LIVE is fully compatible with all PictureTel and competitive system operating in the H.320 mode. It is available in either NTSC or PA configurations The PCS 100 consists of two ISA boards which provide video and audi compression and switching, high resolution Super VGA accelerated graphics, video windowing, and a BRI ISDN interface. The system supplies high resolutio Full CIF video and 7Khz, full duplex audio for effective communications betwee desktops as well as with group systems. The PCS 100 also includes PictureTel's new FlipCam(tm), which can be quickly adjusted to most subjects and lighting conditions using manual zoom, focus and aperture controls, an innovativ speaker phone/handset combination, and a full-featured, easy-to-use user interface software. "The PictureTel LIVE desktop system is a PC-based system that will provide new levels of quality for dial-up visual communications in conjunction with collaborative computing capabilities," said Gaut. "With PictureTel's new desktop solution, customers will be able to gain access to thousands of peopl and organizations around the globe. With the touch of a button, you can initiate a video call to work one-on-one with other desktop video users or attend group meetings or classes remotely." PictureTel LIVE will be distributed through PictureTel direct sales representatives as well as selected dealers and distributors worldwide. The system will be available beginning in the fourth quarter. PictureTel Introduces System 1000, Low-Cost Group System The new System 1000 low-cost videoconferencing family offers standards-based functionality, including Full CIF H.320 operation, starting at $13,995. The system comes in two basic configurations -- the Model 30 and Model 50 -- both available in either NTSC or PAL for worldwide deployment. The Model 30 is equipped with a 20-inch monitor, FlipCam, picture-in-picture, multipoint, choice of five languages, and integrated BRI interface. The Model 50 has a 27-inch monitor, pan, tilt and zoom camera, camera presets, multipoint, picture-in-picture, a cart, and integrated ISDN BRI interface Both systems can be configured with optional V.35/RS-366, dual CSUs or RS-449 interfaces. Additionally, customers can select a $5,000 optional feature package for either model which includes two times CIF graphics, far-end camera control, VCR audio, and 384Kbps operation. "The System 1000 opens the market to a whole new class of cost-sensitive buyers," said Gaut. "It fully complements the high-performance PictureTe System 4000(tm) family by providing a full-featured yet low-cost videoconferencin family that leverages PictureTel's video, audio and networking technologies." The System 1000 will be available beginning in September and will be distributed through existing PictureTel channels worldwide. PictureTel Announces Advanced Audio Capabilities PictureTel also announced today a new audio algorithm, PT 724(tm), that provides exceptional audio quality to both PictureTel LIVE and the System 1000 products. PT 724 offers high quality, full duplex 7KHz audio while consuming only 24Kbps of the transmission bandwidth. The new algorithm also increases video performance by freeing up approximately 30 percent more bandwidth for th video signal. Also included in the new audio package is IDEC II(tm), an enhanced version of PictureTel's patented Integrated Dynamic Echo Cancellatio technology with new noise suppression and automatic gain control features. System 4000(tm) Prices Reduced By 20 Percent; All New Systems To Ship With Both SG3(tm) and Link-64E(tm) PictureTel also announced price reductions of approximately 20 percent for its industry-leading family of System 4000 videoconferencing systems. And, the company said that effective immediately all new System 4000 systems would be shipped with both the PictureTel proprietary (SG3(tm)) and standard Full CIF H.320 (Link-64E(tm)) algorithms included in the new low base price. The price reductions were made possible through engineering and technology cost reductions as well as through manufacturing economies of scale made possible through volume shipment growth over the past year. Also, by including both the H.320 and SG3 algorithms in the base price of each new system, PictureTel is able to maintain system-wide compatibility with its System 1000 and PictureTel LIVE families. The company has been providing attractive upgrade paths to standards for all customers beginning with it VideoSlate(tm) annotation announcement in May. All PictureTel system families, including the System 1000 and PictureTel LIVE are compatible through PictureTel's industry-leading networking products such as the M-8000(tm) Multipoint Bridge. The M-8000, which can run either H.320 or SG3, also has the ability to link on a single call, sites using a variety of carriers such as AT&T, Sprint, various PTTs, MCI or dedicated private circuits. The compatibility achieved through the bridge provides all PictureTel customers with unsurpassed connectivity worldwide. PictureTel Corporation (NASDAQ: PCTL) headquartered in Danvers, Mass., develops, manufactures and markets a full range of visual telecommunications solutions that are "Redefining the Way the World Meets.(tm)" PictureTel enables worldwide video communications through an easy to use, dial-up family of standards-based videoconferencing systems. ========= DeskTop Conferencin DeskTop Conferencing enables up to eight people to share screens Windows and Novel environments at about $299 per user. Jeanette Carrol Fujitsu Networks Industry, Inc. 1-800-446-473 GroupSystems ------------ Ventana Corporatio 1430 East Fort Lowell Tucson, AZ 85719 (800) 368-6338 (602) 325-8228. FarSite for Window ------------------- For efficient interactive communication, FarSite for Window provides electronic metaphors for common presentation tools, including a shared whiteboard, concurrent on-line pointers, a variety of drawing tools, and a special electronic tray fo storing changes made to any individual screen display, or "slide. It also offers a tool for adding or editing text in any Windows font style or size; a variety of annotation editing options; familiar Windows cut, copy and paste features; and context- sensitive, on-line help. To create a FarSite presentation, users capture screens from other applications, using a built-in snapshot tool. FarSite fo Windows also imports information directly from 11 common graphic file formats, including PCX, TIFF, EPS and JPEG. Designed for point-to-point use through a modem, FarSite for Windows features advanced compression techniques and transmits typical slides in less than seven seconds at 14,400 bits per second. It supports the recently adopted ITU-T (formerly CCITT) T.120 conferencing standards. System Requirements ----- FarSite for Windows requires a 386- or 486-based Windows- compatible personal computer, Microsoft Windows 3.1, 4 MB RAM and 1.5 MB disk space. Users also need a mouse or mouse-compatible pointing device and a modem (9,600 bps recommended) or Hayes- compatible ISDN adapter. Pricing and Availability ------ FarSite for Windows, Standard Edition, is available immediately directly from DataBeam or its resellers, at a suggested retail price of $179. The package is also bundled with AT&T Paradyne's new DataPort 2001 multimedia modem. DataBeam plans to introduce a Corporate Edition of FarSite for Windows during the first quarter of 1994. FarSite Corporat Edition will add support for multiple users communicating over variety of local- and wide-area networks. DataBeam will als pursue a strategy of licensing its core technology to independent software vendors (ISVs) and original equipment manufacturers (OEMs) for incorporation into other product lines Contact Information -- Product Information: 800-877-2325 FAX: 606-245-3528 Internet Address: fs_win@databeam.com 3191 Nicholasville Road Lexington, KY 4050 Huddle ------ VMS host PC peer based conferencing system. Inovative Software POB 13170 Denver, CO 80201-4500 (800) 548 6755 PacerForum ---------- It is focused on conferencin and project collaboration using a bulletin board discussion model. Support for multiple sound, file, application and graphic attachments pe "posting" is provided. Mark is correct that after 2+ years of offering a Mac only solution we are rolling out Windows client and server components in phases. Pacer can be reached via phone at (800) -PACER-02. Offices: 7911 Herschel Ave. 1900 West Park Drive Suite 402 Suite 280 La Jolla, CA 92037 Westborough, MA 01581 (619) 454-0565 (508) 898-330 Peter Coppola Pacer Software, Inc. pcoppola@pacersoft.com TeamWARE -------- from ICL. They describe their product as being "a client/server based office information system for Windows 3.1, Mac or OS/2 clients and UNIX, OS/2 or Windows N servers. It provides mail, conferencing/bulletin board, calendar, document storage/retrieval and workflow functions." Peter Coppola Pacer Software, Inc. pcoppola@pacersoft.com FirstClass ---------- Date: 21 Jan 1994 18:24:55 -0500 From: maury@softarc.com (Maury S. Markowitz) Reply-To: maury@softarc.com Subject: Re: What Other Groupware Packages Are There? Newsgroups: comp.groupware We make a product called "FirstClass" which is certainly competition to the products you've mentioned. Although it may work in a slightly different fashion, the results are typically better, and always faster, than what other groupware packages offer FirstClass is built around an e-mail system, but with some interesting extensions. As far as e-mail goes, it has all the expected functionality, forward, reply (to all, conferences, sender etc.), unsend (rework), an unlimited number of TO and CC names, an unlimited number of file attachments, styled textm receipts etc. etc. [...] In addition, FirstClass uses the concept of "public mailboxes" for conferencing. Like a standard "BBS" this includes threading, new message tracking, file transfer etc. It uses the full mail system, so you can send a message to a conference and CC it to a person, or even send it to several different conferences. Only one message is stored on the server in these cases. Better yet, the system allows a fully hierarchical layout for the conferences, unlike some systems that force you to use a flat directory. The interface can only be described as "excellent". Unlike Notes which requires 19 disks for the client (according to MacUser), FirstClass client for both Mac and Windows fits on a single disk. All communications between the client and server are handled by a single error-free encrypted packe level link (even over modems) that is fully bidirectional. The client is also fully async, you can upload any number of files, download any number of files, participate in any number of "chats" and read and write a many messages as you have memory for, all at the same time. I know of no other product with this feature. This is most important for users on modems, who might be on very low speed links. In fact, the remote access portion is so good, that it's the basis for hundreds of public BBS systems open to the public, with somewhere in the range of a 1/4 million users for these public systems alone. Second Sight BBS ---------------- Although graphical interface BBS software and mail packages such as FirstClass, TeleFinder, and NovaLink Pro have taken over much of the Mac-based BBS, service bureau, and email market, text-base BBS software such as Second Sight is still popular. The universal VT100-compatible interface that's presented to all users regardless of client platform carries a strong advantage; the graphical packages require specialized client software that is typically available for a limited range of platforms. The host software supports serial DTE rates (between computer and modem) from 300 to 57,600 bps, and DCE rates (between modems) from 300 to 14,400 bps, plus 16,800 bps and the yet-to-be-released 28,800 bps speed. Hardware handshaking (RTS/CTS flow control) is fully supported on Macs equipped with a "Gpi" (general purpose input) pin in their serial ports; the Mac Plus, Classic, and LC family Macs are not so equipped. The software now offers "true multi-line support," including support for Creative Solutions's Hurdler and Applied Engineering's QuadraLink and QuadraLink DMA cards, all of which are multiple-serial-port NuBus cards. The FreeSoft Company -- 412/846-2700 -- 412/847-4436 (fax) (Full review in TidBITS#208/10-Jan-94) COLLAGE ------- --Contact: Dave Thompson (davet@VOID.NCSA.UIUC.EDU), NCSA. --Platf.: Unix/X, Mac (and PC). A synchronous collaborative data analysis tool for use over the Internet. Features include: Shared whiteboard, screen capture/sharing, chat box, shared text editor +++ Available on anonymous ftp server ftp.ncsa.uiuc.edu (141.142.20.50) /UNIX/XCollage/Collage1.2. Documentation for the Unix version of collag can be found on ftp.ncsa.uiuc.edu in the folder /UNIX/XCollage/XCollage1.2/DOCS. P2P: Person To Person/2 ----------------------- --Contact: IBM, p2p@vnet.ibm.com --Platf.: OS/2 2.x, Windows 3.1 released. AIX in beta test (contact above address for more information on AIX). P2P allows up to 8 users to connect their PCs or workstations and share information in real time across a variety of networks and protocols - NETBIOS, TCP/IP, APPC, ISDN, PSTN using modems. Collaborative tools include chalkboard, network clipboard and DDE, file transfer, text message exchange and digital video (with additional hardware). All operating system version interoperate so calls may contain a mixtur of OS/2, Windows and AIX machines using several different connection types simultaneously. Price $285 for a single license, $1875 for 10 licenses. XChange ------- XChange - an X-window based conferencing system tompkins@erc.cat.syr.edu (Terry Tompkins) ForComment ---------- Computer Associates Meeting Space ------------- Meeting Space has a number of other advantages over physical meetings. Since everything takes place on your Mac, it's trivial to record the complete minutes of the meeting, or to transfer information from the meeting record to other applications (I hate transcribing). Unlike physical meetings, you can be in more than one place at once, and if the meeting gets slow, you can do something more productive than doodling on a pad (like switching out to your word processor). Finally, if you've ever been in a meeting with someone you don't know, it can be awkward to find out who they are and what they do, whereas in Meeting Space you ca just click on that person's icon to display personal information, including phone number, job title, duties, and so on. I should note up front that Meeting Space is text and graphics based - it doesn't attempt to do video or sound since few people have the necessary equipment and few networks can handle th traffic. However, you can appear as any one of a large set of icons (or make your own) and in fact you can clone yourself to appear in multiple places at the same time, and each clone can have a different icon to indicate its role or mood Meeting Space provides tools for structuring meetings and keeping them moving, including agendas, automatic recorders, and presentation screens. Planned for future releases are tokens for speaking, moderator gavels, white boards, voting, and variou privacy enhancements like digital signatures, encrypted networ connections, and digital envelopes. You can create presentations in any application that can print or export data through copy & paste to the Scrapbook, and if you've ever had a bunch of people crowding around a small screen, you can see that a virtual presentation could work a lot better than a physical one. Meeting Space requires a 68020 or better Macintosh along with System 7 and at least 1 MB of RAM and 1 MB of disk space (for either the client or the server). Meeting Space works over AppleTalk networks such as standard LocalTalk and modems connected via ARA, and over TCP/IP networks like the Internet with MacTCP and an appropriate connection (via a network or SLIP or PPP). Th client software may be freely distributed, but the server softwar is a bit steep at $1,750 for a five-user license ($350 per user on a scale that drops the per-user cost to $200 for twenty users). World Benders offers discounts for site licenses, educational uses, and resellers. In general, they're aiming at the business market that can compare the cost of Meeting Space to a plane ticket, or even a dozen time-wasting trips across town, and quickly recoup the cost. In an especially clever move, the server allows more than the specified number of users to connect, but if you're over the limit (and this applies to everyone who connects after the limit is reached), it lets you connect for only 10 minutes, enough time to get on, find someone, talk briefly, and get off. If someone else disconnects while you're on borrowed time, so to speak, you become a full user with no time limit. The client software is currently only available for the Macintosh, but World Benders plans to create Windows and Unix clients later this year. World Benders -- 603/881-5432 (voice & fax) wb-info@worldbenders.co Extracted from a report in TidBITS#210/24-Jan-94. EBT -- From: Dan Clapper EBT is a standalone electronic brainstorming tool that runs in the Novell environment. EBT does NOT require installation on a file server to run. to get EBT 1. Anonymous ftp to: omnigate.clarkson.ed 2. Change into the /pub/gsstools directory. 3. Get the EBT file there. At this point it is the only thing in the directory It is in a self-extracting zipped file with a three or four page "user' guide." I think you should be able to get it up and running in less than a half hour The entire program consists of two small executable files. You can run it from a floppy disk, pc hard disk or the file server hard disk. EBT can be run in either anonymous or non-anonymous mode. The difference between the two, not surprisingly, is that in non-anonymous mode the user is initially prompted for their name, and that name then appears to the left of any contributions they make in the public window of all participants screens. In either mode, however, the researcher can track the orginator of any ideas by the unique identifier (based on the network address of the user's machine). This has to be considered a "beta" version. It works fine on our ethernet network here, and theoretically it should work on any network hardwar standard (Token Ring, Arcnet, etc.) that runs Novell, but I can't be really certain of it until people try it out. It may lack some of the polish of commercial products, but the price is right! If you give it a try, please let me know how it works for you. We are working on a new and improved version and are open to incorporating suggestions into that version. eVote ----- eVote is a user-interface and a database server especially crafted to accept and report on vote data generated by an online community. The specialized database server, or vote-keeper, is called "The Clerk". eVote is distributed with a sample user-interface, the eVote Demo. In practice, The Clerk will work with any user-interface that calls its library of C functions. When your groupware application communicate with The Clerk in this way, your application will support eVoting. Demo: (415) 493-8683 that's 49-eVote Log in as: eVote 10am to 5pm, California time. Other times by luck or appointment. madavis@igc.apc.org (Marilyn Davis) Frontier Systems 3790 El Camino Real, #14 Palo Alto, CA 94306 Groupware Administration and Registration ----------------------------------------- Re: Groupware Administration and Registration Date: 4 Apr 91 01:14:27 GMT From: bannon@betelgeuse.csc.ti.com (Tom Bannon Organization: TI Computer Science Center, Dallas > * apprising network users of the existence of running conference > * allowing users access control to these conferences (ie, joining, > leaving, etc.) > * performing other administrative function including conferenc > initiation, termination, security functions, scheduling, etc. > ("Conference" means instance of running groupware application to me). > . . I've written a paper and constructed a couple of prototypes dealing EXACTLY with this problem. The paper is group: A Distributed Group Specification and Management Service Thomas J. Bannon and Ivor P. Page Proceedings of the Summer 1990 UKUUG Conference, pp. 61-76 ISBN 0 9513181 7 9 UKUUG stands for United Kingdom Unix User's Group; Appointment Schedulers --------------------- From: dws@margay.cs.wisc.edu (DaviD W. Sanderson) Subject: Re: Looking for Appointment Scheduler Date: 1 Sep 92 23:23:49 GMT Organization: UW-Madison Space Science and Engineering Center Here is a summary of the replies people sent me, organized by package name. ---------------------------------------------------------------------- Name: ALL-IN-1 Env: ? Maker: DEC ~From: Dave Bell [...] look at the shared diary facilities provided by tools such as ALL-IN-1 (from Digital) which does the diary checking for meetings. ---------------------------------------------------------------------- Name: Calendar Manager Env: SunOS (OpenWindows 3.0) Maker: Sun ~From: Bruce Barnett Only runs on a Sun, but any X server can display it. ~From: Nannette Simpson The Sun application cm (Calendar Manager) would seem to address this in a reasonable way, for Sun stations using Sun Openwindows. ~From: Charles Tarzian It does exactly what you're looking for. To use it in multiple vendor environment buy X server software for your Macs and PC's and set up accounts for those users on the Sun. The Sun server becomes your mail and calendar server. --------------------------------------------------------------------- Name: Calendar Tool Env: SunOS (OpenWindows 3.0) Maker: Su ~From: Lou Bershad It lets you view a merged schedule and add appointments to multiple calendars and/or you can send e-mail to th attendees. If you choose to let others add their own appointments (which we do, because it has a bug wher appointments scheduled by others do not have alarms associate with them), then if they are using the Sun mail tool they can drag the e-mail message and drop it into the calendar tool and it schedules the meeting for them directly. ~From: Steven Poltrock The latest version of calentool in Sun's OpenWindow environment will merge several calendars so you can see when there is an open time slot. ~From: Peter Loeffler Its a group calendar with a graphical visualisation for browsing multiple calendars of colleagues. ---------------------------------------------------------------------- Name: Caucus Env: "Many, from PCs to Mainframes" Maker: Camber-Roth A Division of Aule-Tek, Inc. Telephone: (518) 273-0983 1223 Peoples Avenue Fax: (518) 276-638 Troy, New York 12180 E-Mail: info@aule-tek.com ~From: Jim Tremblay Caucus organizes your input as on-line group meetings or private messages ---------------------------------------------------------------------- Name: Clockwise Env: "Unix" Maker: Phase II sofware corporation 238 Broadway Cambridge, Massachusetts, 02139-192 (800) 735 2557. ~From: Francois Schiettecatte You can schedule events (using resources such as conferenc rooms, etc) with multiple people. I will notify people by email. It will also manage conflicts, etc. ~From: bob Tell them MMB sent you. ~From: Wayne Lyle Not real sophisicated but it does the trick. A new release is coming out soon to make group scheduling easier. The price is reasonable, a couple hundred dollars for enough tokens to run a resonable sized office (a token is needed for each concurrent user). We have a 45 user licence that seems to easily cover an office of about 250 people. The interface is what appeals to us the most, since it can be run from any terminal or from a GUI. Most of the ones I have seen only run from the GUI, and having 200+ terminals makes these programs useless. Not saying this is the best thing but at least it does the trick for us. They have a pretty good demo policy, for $50 you get a timed full working copy. ---------------------------------------------------------------------- Name: Meeting Maker Env: Mac, Windows (soon) Maker: ON Technology on.tech@applelink, (617) 876-0900 ~From: Tim Stephens ON will send you a demo (good for a month) suitable for 25 users. This product will also schedule rooms/resources for you, and attach text documents/agendas to meeting proposals. ~From: Peter Calingaert Meeting Maker for the Macintosh is a very nice program, is easy to use, and has lots of features. ~From: Steven Poltrock IBM's Office Vision product offers a calendar with similar functionality [to other group calendar programs], but it is only available for mainframes. --------------------------------------------------------------------- Name: Synchronize Env: SunOS 4.1.x systems under Motif, at least (possibly others) Maker: CrossWind Technologies 6630 Highway 9, Suite 201 Felton, CA 95018 ~From: Hugh LaMaster It seems to do a very good job of integrating individual schedules and groups with meetings, etc. --------------------------------------------------------------------- From: sanjiv@cse.unl.edu (Sanjiv K. Bhatia Date: 2 Sep 92 21:46:19 GMT A good compilation of lists has already been posted by David Sanderson. I just thought of pointing out a PD package called appt which runs under Unix (does not require X windows). I just checked the archie server and it seems to be available on five sites. However, if someone sends me mail, I can send it out to you as well. I use it to keep track of my appointments. Sanjiv - Sanjiv K. Bhatia Department of Mathematics & Computer Science sanjiv@redbird.umsl.edu University of Missouri -- St. Louis voice: (314)-553-6520 8001 Natural Bridge Road St. Louis, MO 63121-4499 ---------------------------------------------------------------------- From: fredw@fred1.demon.co.uk (Fred Weil) Subject: Re: Calendar managers: no interaction standard Date: Sat, 29 Jan 1994 11:56:35 +0000 UNIX products that do calendaring:- UNIPLEX Version 7 from UNIPLEX Synchronize from CrossWinds (may be X.Windows only) Cliq from Quadratron Office Power from IC If you want to extend to X.Windows UNIPLEX onGO Synchronize Aster*x Group Calendar/Scheduling ------------------------- From: obrecht@imagen.com (Doug Obrecht) Subject: Group Calendar/Scheduling S/W Date: 11 Feb 94 21:02:15 GMT QUESTION: Does anyone know if there is a group scheduling shareware package that operates under UNIX (X/openwin/etc) and PC's (DOS or Windows). available on the net? We would like to keep track of and monitor meeting times amoung 40 or so people. If there are no shareware packages available, how about commercial packages? ============================================================ The following are addresses and phone numbers for companies mentioned in the responses Uniplex Integration Systems, Inc 600 E. Las Colinas Blvd., Suite 140 Irving, TX 75039 800-356-8063; 214-556-0106 CrossWind Technologies, Inc 6630 Hwy. 9, Suite 201 Felton, CA 95018 408-335-4988 ICL, Inc. PO Box 19593, 9801 Muirlands Blvd Irvine, CA 92713 714-855-5500 Quadratron Systems, Inc. 31368 Via Colinas, Suite 108 Westlake Village, CA 91362 818-865-665 Russell Information Sciences, Inc. 115 Columbia, Suite 100 Laguna Hills, CA 92656 714-362-400 Phase II Software Corp. 21-G Olympia Ave., Suite 20 Woburn, MA 01801 800-735-2557; 617-937-0256 On Technology Corporation 1 Cambridge Center, Kendall Square Cambridge, MA 02142 800-548-8871; 617-374-1400 CaLANdar product ---------------- From: tjw@mitre.org (Terry Woodhouse) Newsgroups: comp.groupware Subject: Anyone using CaLANdar from MSI? Date: 8 Mar 1994 14:24:11 GM I am looking for experiences (pro or con) with Microsystems Software Inc's CaLANdar product. This is basically a network scheduler plu some chat and task tracking capabilities. Any opinions welcome. Terry Woodhouse tjw@mitre.org The MITRE Corp., San Antonio T GroupIE and GroupIT ------------------- Subject: Re: If you use/develop a groupware toolkit, read this (please)! Date: 8 Mar 94 17:41:58 As GroupIE and GroupIT have been mentioned here, let me post my email to Timur. You can do anonymous ftp of GroupIE-related papers from tk.telematik.informatik.uni-karlsruhe.de:pub/papers/NESTOR The file 1STREAD.ME contains the references. You would probabl want to look at CSCWWS91, HCI91, ECSCW91, ECSCW93. However, these papers are not very up-to-date. I am currently working on a chapter on GroupIE for a book but this will take some time GroupIE and GroupIT are implementations that have been done as part of my PhD thesis in order to validate new concepts for supporting distributed teamwork. The software is fully functional but not a product, especially as far as documentation and user-friendlyness is concerned. We used GroupIE and GroupIT within project NESTOR to support teamwork between authors and learners in computer-aided learning. The software, however, is generic i.e. adaptable to various application domains. GroupIT (Group Interaction Tool) is an object-oriented graphical multi-user editor with integrated email functionality. It stands ou for its flexible selection of interaction characteristics. GroupIE (Group Interaction Environment) is a complete development and runtime support system for CSCW applications. It is based on a comprehensive model of distributed teamwork along the aspects of interaction and coordination. The software runs on Ultrix DECstations with TCP/IP on top of a distribution extension to Smalltalk-80 that we wrote. The model and the system are described in my dissertation `Tom Ruedebusch, CSCW - Generische Unterstuetzung von Teamarbeit in verteilten DV-Systemen, DUV (Gabler, Vieweg, Westdeutscher Verlag), Wiesbaden, 1993, ISBN 3-8244-2043-0' but this book is in german.. To PS: A new article describes the use of GroupIE for cooperation support in computer-aided authoring and learning and will be published in the proceedings of ED-MEDIA 94 in Vancouver, Canada. ---------------------------------------------------------------- Dr. Tom Ruedebusch Tel: +49-721-608-4046 Telematics - Telecooperation Fax: +49-721-388097 Department of Computer Scienc University of Karlsruhe D-76128 Karlsruhe, Germany tom@informatik.uni-karlsruhe.de ----------------------------------------------------------------- Subject: Re: If you use/develop a groupware toolkit, rea Date: 9 Mar 1994 18:11:25 GMT Another excellent product for the unix environment (Sun/Openwindows is where I have used it) is KMS from Knowledge Management Systems. They are located in the Pittsburgh PA area, but I don't have an address. KMS is an extremely powerful distributed hypermedia system which has an excellent toolset of basic functions from which users can create application specific tools and processes. -> Note I am not at all associated with the company, just an extremely satisfied (unfortunately former) user. Mike Stoughton ... who does not speak for stote@tsun.eglin.af.mil Sverdrup Technology, Inc David S. Stodolsky, PhD Internet: stodolsk@andromeda.rutgers.edu Inst. of Political Science Internet: david@arch.ping.dk Univ. of Copenhagen, Rosenborgg. 15 Tel.: + 45 32 97 66 74 DK-1130 Copenhagen K, Denmark Fax: + 45 31 59 76 44 From portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv Sun Mar 12 16:28:58 1995 Path: portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv From: david@arch.ping.dk (David Stodolsky) Newsgroups: comp.groupware,comp.answers,news.answers Subject: comp.groupware FAQ: Bibliography2: Frequently Asked Questions Supersedes: Followup-To: comp.groupware Date: 9 Mar 1995 21:33:40 GMT Organization: Copenhagen University Lines: 745 Approved: news-answers-request@MIT.EDU Distribution: worl Expires: 6 Apr 1995 21:31:42 GMT Message-ID: References: 4. ENABLING TECHNOLOGIES -- SYSTEM CAPABILITIES............................ 4.1. MULTI-MEDIA ELECTRONIC MAIL "Power, Ease of Use and Cooperative Work in a Practical Multimedia Message System" Borenstein, N., Thyberg, C. International Journal of Man-Machine Studies Vol. 34; 1991.................................. 4.2. PERSONAL NAMING "Relevance of the X.500 Directory to CSCW Applications" Prinz, W., Pennelli, P., Proceedings of 1st European Conference on CSCW; September 1989....................................................... 4.3. CONNECTIVITY FOR CONFERENCING "Replicated Document Management in a Group Communication System" Kawell, L., Beckhardt, S., Halvorsen, T., Ozzie, R., Grief, I., Proceedings of CSCW'88; September 1988................................ 4.4. HYPERTEXT "Hypertext: An Introduction and Survey" Conklin, J., IEEE Computer; September 1987........................................................ 5. ENABLING TECHNOLOGIES -- USER INTERFACES................................ 5.1. THE "DESKTOP" METAPHOR "The Xerox Star: A Retrospective" Johnson, J., Roberts, T., Verplank, W., Smith, D., Irby, C., Beard, M., Mackey, K., IEEE Computer; September 1989........................................................ 5.2. THE "ROOMS" METAPHO "Rooms: The Use of Multiple Virtual Workspaces to Reduce Spac Contention in a Window-based Graphic User Interface" Henderson D., Card, S., ACM Transactions on Graphics, Vol. 5 No. 3; July 1986... 5.3. THE "OFFICE BUILDING" METAPHOR "Approaching Group Communication By Means Of An Office Building Metaphor" Madsen, C. Proceedings of 1st European Conference on CSCW; September 1989.................................................. 6. COMPUTER SUPPORTED MEETINGS............................................. 6.1. FACE-TO-FACE MEETINGS "Beyond the Chalkboard: Computer Support for Collaboration an Problem Solving in Meetings," Stefik, M., Foster, G., Brobow, D., Kahn, K., Lanning, S., Suchman, L. Communications of the ACM; January 1987......................................................... 6.2. GROUP INTERACTION TOOL "Electronic Meeting Systems to Support Group Work" Nunamaker, J.F. Dennis, A., Valacich, J., Vogel, D., George, J., CACM Vol. 22, No. 7; July, 1991......................................................... 6.3. DISTRIBUTED MEETINGS "Experiences in the Use of a Media Space" Mantei, M., Baecker, R., Sellen, A., Buxton, W., and Milligan, T., CHI '91 Conference Proceedings; March 1991...............................................