From portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv Sun Mar 12 16:28:58 1995 Path: portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv From: david@arch.ping.dk (David Stodolsky) Newsgroups: comp.groupware,comp.answers,news.answers Subject: comp.groupware FAQ: Posting guidelines for Comp.groupware Supersedes: Followup-To: comp.groupware Date: 9 Mar 1995 21:33:26 GMT Organization: Copenhagen University Lines: 818 Approved: news-answers-request@MIT.EDU Distribution: world Expires: 6 Apr 1995 21:31:42 GMT Message-ID: NNTP-Posting-Host: bloom-picayune.mit.edu Summary: Guidelines for posting to the Usenet newsgroup comp.groupware. Keywords: CSCW, orgware, group, interactive, shared, environments X-Last-Updated: 1994/05/19 Originator: faqserv@bloom-picayune.MIT.EDU Xref: portal.gmu.edu comp.groupware:2744 comp.answers:7460 news.answers:23494 Archive-name: comp-groupware-faq/guidelines Last-modified: 1994.5.4 Version: 2.1 Copyright: 1994 (c) David S. Stodolsky, PhD This is the Frequently Asked Question (FAQ) list for comp.groupware. ==================================================================== Please read carefully: Any article posted to comp.groupware uses a MINIMUM of TEN hours of readers' time. Do not post TEST messages to comp.groupware (see question 2f below). Before asking for HELP, read at least this part of the FAQ list. Send an e-mail message to rre-request@weber.ucsd.edu with the subject "archive send getting-help" (no quotes) and read "The art of getting help" to avoid embarrassment and improve your chances of receivin useful feedback. Information for TEACHERS is given under the question on class activity (1d). All posts to comp.groupware are archived and PUBLICLY accessible. Do not post anything you would not want a (future) employer to read. This FAQ list may be cited as: Stodolsky, David S. (1994). Frequently Asked Question (FAQ) list for comp.groupware. _Comp.groupware_ [Usenet]. (Available by anonymous FTP from rtfm.mit.edu [18.70.0.209] in the directory pub/usenet/news.answers/comp.groupware.) The latest version of this document can also be accessed by sending a e-mail message to mail-server@rtfm.mit.edu with "help" and "index" in the body on separate lines. This article is posted automatically every 14 days to introduce th group to new users. This FAQ list is intended to cut down on the number of "Frequently Asked Questions" posted to comp.groupware. **** TABLE OF CONTENTS: **** ============================ 1a) What is comp.groupware? 1b) How many people read comp.groupware? 1c) Should I post if I am not a "groupware professional"? 1d) Should comp.groupware be used as a class activity? 1e) What do I do if an e-mail reply to an author fails? 1f) How do I get information about a specific book or product? 1g) How do I post long articles? 1h) What if I don't follow the guidelines for posting to comp.groupware? 2a) What should I do before posting to comp.groupware? 2b) How do I ask a question? 2c) How do I get the answer to a question someone else posted? 2d) What should I use as a subject for my post? 2e) Why should I bother with Subject, Summary, and Keyword headers? 2f) How do I post test messages? 2g) What is the best way to post a follow-up message? 2h) What should I do about inappropriate articles? 3a) Can more than one person use an account name for posting? 3b) What is the best way to sign an article? 4a) What is the proper setting for my distribution header? 4b) What if my distribution is restricted 4c) How can I post if I have read-only access to comp.groupware? 4d) Can I get comp.groupware by e-mail? 5) What is groupware? 6a) Where is comp.groupware archived? 6b) What is FTP? ***What is needed to improve comp.groupware ***How do I post copyrighted work? ***This document's copyright. ***What is the easiest way to read this FAQ? ***Additions. ***Corrections, comments, and suggestions. Additional contents information may be found in other parts of the FAQ list. 1a) What is comp.groupware? =========================== Comp.groupware is a Usenet conference for professional level discussion of groupware. A conferencing system is a type of groupware application, and this part of the FAQ list suggests how to use this newsgroup most effectively. Please help demonstrate the effective use of a newsgroup by reading this part completely before posting 1b) How many people read comp.groupware? ---------------------------------------- Comp.groupware is read by over 40,000 people (Brian Reid posts readership statistics at the beginning of each month to the newsgroup news.lists). 1c) Should I post if I am not a "groupware professional"? --------------------------------------------------------- Consider the cost to readers of any post. If even an obviously inappropriate article is distributed, one that just takes readers a few seconds to scan, and then skip or kill, the total time used is still large. With 36,000 readers, a post that takes an average of 1 second for each reader to deal with (i. e., examining the subject line) means a total of ten hours used (36,000 seconds / 3,600 seconds/hour = 10 hours). If the article uses up an average of four seconds, then the total time expenditure is 40 hours, the equivalent of a work week. This is probably the minimum time expenditure on any article that is even selected for scanning. So, if you spend a week preparing an article an then post it to comp.groupware, there will be a balance between your time investment and that used by readers, even if they only scan you article and make no response. The lack of a separate feedback channel is an unfortunate deficiency in the Network News system as it is currently structured. The above analysis should not discourage anyone from posting a simple question to comp.groupware. Some of the most interesting and valuable exchanges in comp.groupware have resulted from such questions. However, authors must not make such requests unnecessarily. On the other hand, a carefully prepared article or a report of an extensive project may not receive any comment at all. This could mean that the article is clear and error free. It could also mean it was not of sufficient interest t anyone to be read in detail. What can be assumed is that it was seriously considered. This is a result of the currently low traffic level in comp.groupware and high quality of articles posted. Please read this FAQ list completely so you can help maintain the high quality of this group. Many people have to pay for their news feed *by the byte*. Be considerate, be brief, and *think* before you post. 1d) Should comp.groupware be used as a class activity? ------------------------------------------------------ Teachers should not make use of comp.groupware a class activity. If a class is made aware of comp.groupware, this FAQ list should be made required reading, so inappropriate use is minimized. Instructional us of the news system is best practised in a local newsgroup established for that purpose. This also permits establishment of a bette environment for instructional purposes. See the article "Protecting expression in teleconferencing: Pseudonym-based peer review journals" {Stodolsky, D. S. (1990). _Canadian Journal of Educational Communication_, 19, 41-51. ([1989, May 9]. _Communication Research and Theory Network [CRTNET]_, No. 175 [Semi-final draft available by electronic mail from LISTSERV@PSUVM.BITNET at University Park, PA: The Pennsylvania State University, Department of Speech Communication and COMSERVE@Vm.ecs.rpi.edu at Troy, NY: Rensselaer Polytechnic Institute, Department of Language, Literature, and Communication.])} This article also available in compressed format as file "prot.express.tele" o ftp.EU.net in ~documents/authors/Stodolsky Retrieve and examine the file by typing, for example (characters before and including ":" or ">" indicate machine's prompting for input): > ftp ftp.EU.net login:ft password: bin ftp> cd documents/authors/Stodolsky ftp> get prot.express.tele.Z ftp> bye > uncompress prot.express.tele.Z > view prot.express.tele An uncompressed version of this article is available by FTP from gorm.ruc.dk in: ~groupware/stodolsky 1e) What do I do if an e-mail reply to an author fails? ------------------------------------------------------- If your e-mail reply to an author fails, try again using information in the signature lines. A directory information server can be consulted to find a person's e-mail address. Read the informational article, "How to find people's e-mail addresses" (in the newsgroup "news.answers"), so you know to contact the postmaster at the site of the person you are trying to reach, and so on. Do not post a reply until you have tried to reach the author by telephone, facsimile, or paper mail. If these fail, ask yourself if getting the reply through is worth ten hours of readers' time. If so, post the message. Do not post a message asking a person to send you an e-mail address, unless your letter must be kept private (If this is true, consider using encryption). If it is not of general interest, use only the person's name as the subject (e.g., "To: Fo Bar"). If other readers might find it interesting, also give full subject information. 1f) How do I get information about a specific book or product? -------------------------------------------------------------- Do not broadcast requests for information you can obtain from a known source. Requests such as, "What are the contents of book Foo published by Bar" are not appropriate. This information can normally be obtained by a short telephone call and a few minutes of work by someone being paid to provide that service. Let's not deprive someone of a job and at the same time get comp.groupware readers fired because they are wasting all their time reading unnecessary articles :-). 1g) How do I post long articles? -------------------------------- Post long articles as a single unit if they are less than 30,000 characters. Otherwise, post separate sections as follow-ups to the first, breaking at meaningful places. This permits the sections to be treated as a single unit, thus minimizing expenditure of attention on the article. The cost of transmitting articles is negligible, so lon posts that take one second to delete "cost" the same as short ones 1h) What if I don't follow the guidelines for posting to comp.groupware? ------------------------------------------------------------------------ Disregarding the guidelines or a lack of self discipline in following them will result in defensive attention management. That is, certain authors will not be read at all by many readers or valuable discussions will take place by e-mail instead of being posted. This would have the unfortunate effect of fractionating the joint awareness that permits the comp.groupware readership to function as a group. Thus, it i recommended that authors who prefer entertainment to rigor in their new reading, post to other newsgroups. Inexperienced users who, for example, post replies instead of using e-mail to reach an author are typically labelled "Newbies" and not taken very seriously. Make sure you know how to use your newsreading program well enough to avoid this mistake. Continuing abuse results in the person being regarded as inconsiderate. Most newsreading software permits you to enter names of such persons in a "kill" file, thus automatically suppressing display of their posts. This is one mechanism for defensive attention management. When many inappropriate posts appear in a group, people unsubscribe and authors loose their potential audience. Typically, it is the more professional people unsubscribe first. The group then becomes much less useful, even for new people with simple questions. 2a) What should I do before posting to comp.groupware? ====================================================== New readers would be wise to examine the archives to get an idea of type of articles normally posted to comp.groupware. Notice which articles are responded to and which are ignored (see archive information). Read "Welcome to news.newusers.questions" in that newsgroup before posting for the first time. This helps to avoid common mistakes and inadvertent abusive behavior that can cause your articles to be ignored. Be careful which keys you hit when reading news -- you could be postin a follow-up instead of replying directly to the author. Authors should refer to "Guidelines for posting on Usenet" in the newsgroup "news.announce.newusers" to make sure they know to spell check their articles, etc. "Answers to Frequently Asked Questions", "Introduction to news.announce", "Hints on writing style for Usenet" available in the same newsgroup also contain information for new users. 2b) How do I ask a question? ---------------------------- If you ask a question, your subject line should include "question", "query", "(Q)" or should end with a "?". Questions should clearly explain your problem and surrounding issues. Otherwise, you will simply waste the time of those who want to help you. Tell people the kind of work you are doing or contemplating doing. This helps them provide th information you need. Indicate what efforts, if any, you have made thus far, and what information was found. Indicate that you will summarize and post the information you receive, and only do so if you receive useful information. Do not post saying yo did not receive any useful information. 2c) How do I get the answer to a question someone else posted? -------------------------------------------------------------- If that person did not indicate they would post the information they received, send mail asking for a summary. If enough people ask, th author will likely post the summary. Never post a follow-up to an article saying only that you are also interested in the answer to their question. 2d) What should I use as a subject for my post? ---------------------------------------------- Always use your Subject line to state the *topic* of your article as completely as possible (e.g., "Macintosh II voice-mail based real-time meeting software ready.", rather than "Meeting software"). Summary lines should indicate *what* your message says about the topic (e.g., "New meeting coordination software available via anonymous FTP"). Statements should always end with periods, questions with question marks (typically), and high energy, high impact declarations with exclamation points. These rules makes articles much easier for recipients to handl appropriately. 2e) Why should I bother with Subject, Summary, and Keyword headers ------------------------------------------------------------------- Subject, Summary, and Keyword headers are scanned by many news reading programs, thus permitting readers to find your article easily. You will have your articles read more often if you select these carefully 2f) How do I post test messages? -------------------------------- Do not post test messages to comp.groupware. There are special groups for testing. And tests should be as limited in their distribution as possible. This is basic information from "Guidelines for posting on Usenet". Posting of test messages inappropriately is considered abusive and will cause a loss of readership for your articles. 2g) What is the best way to post a follow-up message? ----------------------------------------------------- When you reply to a message, do not change the subject line or redirect follow-ups (unless you are changing the subject). Such changes make it harder for some news readers to follow the threads in a discussion. Include a "Summary" line which indicates specifically what your message says. This permits your article to be found even if it is a follow-up to an article with poorly chosen subject and keyword information. Never post a "me too" message or one that says you "agree" or "disagree" with the original post. Use e-mail for this type of response. Posted articles should contain information of interest to all readers, not just the original author. 2h) What should I do about inappropriate articles? -------------------------------------------------- Please, do not post responses to articles you feel are inappropriate or abusive. (If you can not resist, consider alt.flame as an alternativ newsgroup for your article [it has greater readership than comp.groupware]). If the author is not saying anything worth reading, enter the name in your "kill" file, and then no more of your time will be wasted by that person. If you feel that the author is saying something worth reading, but in an inappropriate way, respond by mail. Tell the author what you think is incorrect about the article. I possible, suggest how to accomplish the objective in an appropriate way (e. g., post to another newsgroup). If you have responded to a person by mail a few times without the desired effect, and you feel that the group as a whole could benefit by a solution to the problem, only then should you post an article. The nature of your article should be a suggestion if possible, of how such problems can be avoided in the future. 3a) Can more than one person use an account name for posting? ============================================================= Each name should have one and only one user. If an article is a joint product, indicate this at the beginning and end of the article. Some news reading programs allow certain names to be to be automatically selected. Help the reader by using the same name at all times. This wil improve the chances that people will read your articles. 3b) What is the best way to sign an article? -------------------------------------------- The signature should include complete name, address, and telephone number (this allows quick verification in case forgery is suspected) E-mail addresses ought to be included in the signature in case headers get munged. Another nice feature is geographical coordinates, so the time zone can be determined (useful in telephoning). The signature should be limited to four lines as is suggested practice on Usenet. 4a) What is the proper setting for my distribution header? ========================================================== Set your distribution to "world". Comp.groupware is delivered to al continents. Do not limit your chances for feedback by restricting distribution. Restricted distribution can cause confusion when people read responses to articles they have not seen. If you notice an article has a restricted distribution, inform the poster by mail 4b) What if my distribution is restricted? ------------------------------------------ If you are restricted from posting to "world" by your administrator, request a change in your privileges, at least for this newsgroup. If refused, determine what your rights are in terms of appeal, based upo information available at your site. An alternative is to use the Net t find information and persons to contact concerning your rights. Try the newsgroups: comp.org.eff.news comp.org.eff.talk misc.legal.computin alt.society.civil-libert alt.comp.acad-freedom.news alt.society.cu-diges Information about the rights of network users is available from the Electronic Frontier Foundation (EFF). Information about the Electronic Frontier Foundation can be requested from eff@eff.org. You can als retrieve information about EFF and its projects via anonymous FTP from ftp.eff.org. As a final resort, send a summary of your case to: Carl Kadie (kadie@eff.org) Electronic Frontier Foundation 155 Second Street Cambridge, MA 02141, USA Tel.:+1 (617) 864-066 Fax:+1 (617) 864-0866. 4c) How can I post if I have read only access to comp.groupware? ---------------------------------------------------------------- If you can send e-mail off-site, you can post using a Usenet-news mail server. E-mail to "comp-groupware@cs.utexas.edu" is posted with the subject line of your letter becoming the subject line of the article. (Note: "." in the newsgroup name is written as "-".) This allows you to post to a newsgroup even if you have read-only access to Network News. Other servers that use the normal period "." in the group name are: group.name.usenet@decwrl.dec.com group.name@news.demon.co.uk group.name@news.cs.indiana.ed E-mail to "comp.groupware@anon.penet.fi" will post your article anonymously (but see the information on using a single user name and signing your articles). Send a message to "help@anon.penet.fi" for more information on this service 4d) Can I get comp.groupware by mail? ------------------------------------- You may be able to arrange this with a local administrator, but there is no central mail list maintainer. There is a group support systems list you can subscribe to by sending mail to LISTSERV@uga.cc.uga.edu with the message "SUBSCRIBE GSS-L ". 5) What is groupware? ===================== Groupware is software and hardware for shared interactive environments. The term "environment" includes software and hardware that sets the context for interaction. Hardware can include specially designed furnishings and architectural spaces that are considered integral to correct utilization of a given software application. A groupware application may require a specific organizational environment to function as expected. More powerful applications can adapt to, or overcome limitations of, their environments. The term "interactive" is used to indicate that time constraints are managed by the system. Many groupware applications appear to support real-time interaction. Others merely enforce deadlines that can span weeks. In either case, the technical limitations on the pace of interaction are made (to appear) negligible in terms of the objectives of the application. Systems that exclude reference to real time are not groupware applications. The term "shared" indicates that two or more participants interact with one another in such a manner that each person influences and is influenced by each other person. No upper limit in the number o participants is indicated, because mediated groups, as opposed to natural ones, can maintain joint awareness with very large numbers of persons. (Joint awareness is one way that "group" is defined.) An objective of some groupware applications is to increase the number of persons that can interact "as a group". Some definitions of groupware include the notion of a common goal. While all systems require some agreement among participants (at minimum tha they should be jointly used), interactions can be predominately conflictual. Management of conflict is often a crucial feature of a groupware system. Vote collecting systems are an example Definitions: ------------ Group - Two or more persons who are interacting with one another in such a manner that each person influences and is influenced by each other person (Shaw, M. E. _Group dynamics: The psychology of small group behaviour_. 1976, p. 11) Ware - 1 a) manufactured articles, products of ar or craft.... b) an article of merchandise.... 3) an intangible item (as a service) that is a marketable commodity. (_Webster's New Collegiate Dictionary_, 1976, p. 1319). Related terms: CMC -> Computer Mediated Communication CSCW -> Computer Supported Cooperative Work EIS -> Executive Information Systems EMS -> Electronic Meeting System ESS -> Executive Support Systems GCSS -> Group Communication Support Systems GDSS -> Group Decision Support Systems GSS -> Group Support Systems Orgwar Software meant to help group interaction ---------------------------------------- In Quarterman's (, John. S. [1990]. The matrix: Computer network and conferencing systems worldwide. Bedford, MA: Digital Press) discussion of conferencing systems history and future (pp. 155- 156), groupware is placed under the "Mature, 1990-1995" period: "There also seems to be increasing emphasis on _groupware_ -- i.e., software meant to help group interaction (refs deleted). This is a rather general term and is used to refer to anything from electronic mail to distributed databases that facilitates groups working together (ref deleted). In other words, it includes both CMC and resource sharing. Perhaps this is a sign of eventual better communication between the conferencing and networking communities." In his first substantive chapter, Quarterman (1990, p. 12) present an overview of the area that categorizes services along a resource sharing versus CMC dimension (the other dimension is batch vs interactive). Thus, according to his analysis, groupware, is a concept uniting the different technologies for supporting group work. It makes sense that the as the area matures, the focus will move from technologies to the services they support, since this is what is important to the users. This analysis suggests that groupware will play an increasingly important role. Computer supported cooperative work (CSCW) ------------------------------------------ CSCW takes as its starting point the fact that many of the working activities we take part in are collective. Its focus on the work environment makes it a subset of groupware, as does its focus on cooperation (often expressed as a common task or goal). However, some CSCW application are outside the scope of groupware, in that the environment they create is not totally "shared." For instance, an enterprise wide workflow management system may compartmentalize the environment of a unit so it is not directly shared with other work units. Similarly, interactivity may be weaker in CSCW than in groupware. For instance, e-mail is considered to be CSCW below, while it may not qualify as groupware given the above definition. However, Kling sees CSCW to include products (groupware) and a related social movement. -------------- Cooperation and Control in Computer Supported Work Rob Kling Information and Computer Science University of California, Irvine, Ca 92717 714-856-5955 Draft 3.0 April 19, 1991 Sidebar for an article in a special issue of Communications of the ACM devoted to CSCW. "Cooperation, Coodination and Control in Computer Supported Work." Communications of the ACM 34(12)(Dec, 1991):83-88. A. The Technologies for Computer Supported Cooperative Work The term "CSCW" was publicly launched in 1986 as the title of a conference jointly sponsored by Xerox-PARC and MCC. Like other important computing terms, such as artificial intelligence, it was coined as a galvanizing catch-phrase, and later given more substance through a lively stream of research. A community of interest formed around the research programs and conferences identified with the term and advanced prototype systems, studies of their use, key theories, and debates about them. CSCW is best characterized as an arena rather than a "field" since most of the active participants maintain primary identities in other fields, such as human-computer interaction, information systems, and social impact studies. Even though most CSCW researchers participate in multiple research communities, CSCW offers special excitement: it is a term in the making and a way of conceiving of fundamentally new possibilities of computer support for work. CSCW denotes at least two kinds of things: special products (groupware), and a movement by computer scientists who want to provide better computer support for people, primarily professionals, to enhance the ease of collaborating. The earliest groupware focussed on products which were enriched forms of electronic mail or systems to help people schedule meetings more efficiently by having access to their colleagues' calendar. But the CSCW movement (Kling & Iacono, 1988) has rapidly advanced new technological visions. Today, a group of professionals can use sophisticated text processors, graphics displays, spreadsheets and other analytical programs, and software development systems, to develop software or a complex report on workstations in their private offices However, if they hold a meeting to discuss their work, their underlying technological support is much weaker. When they walk into a typical seminar room, they leave their computers behind. They pick up ruled pads and meet in rooms which provide, perhaps, whiteboards and and overhead projectors. If two or more group members wish to discuss documents or programs, they also have to meet face to face in one of their offices if they want to use their best computer tools. Today's computer tools are designed for one person's work at a time. Even shared systems like electronic mail or databases, are based on models of one user at a tim accessing certain information. Some computer scientists feel that the speed and ease of intellectua teamwork would be enhanced if computerized systems could provide seamless platforms for people to use their best computerized tools regardless of the their locations (Ishii and Miyake, this issue). These applications would enable people to have the electronic equivalents of shared blackboards and notepads, with all the capabilities added by computer storage, retrieval, and manipulation, in their private offices and in their meeting rooms. Some system designers have gone further after noting that communication limited to telephone and computer is relatively low bandwidth. They have enhanced their shared computer systems with two-way interactive video channels so that participant could see each other or documents on each others' desks. Other CSCW researchers are interested in providing special software to make meetings more effective. These special systems help brainstorm, organize agendas, and provide computational support for group decision making strategies. Schrage's (1990) vivid book title, Shared Minds, captures some of the underlying sensibility, (although "sharing" misses the concerns for privacy of information in some systems). The slogans of this computer-based social movement help distinguish it from other movements: "cooperative work," "shared minds," "seamless systems," "collaborative systems," "intellectual teamwork" resonate with positive social imagery. Further, the computer scientists who build CSCW systems often focus on the fine grained organization of features, the design of interfaces, and the way that people could actually use their systems (see for example, Ellis, 1990; Kyng, this issue). There is an intimate quality to these concerns, with a focus on the practical activity of groups. Kyng (this issue), for example, coins the term "mutual learning" to denote a relationship of professional parity between system designers and system users. One of the striking features of the CSCW literature is the way that designers try to be respect the ways that people actually organize and use information. There is significant attention to the pragmatics of communication and information handling -- as in concerns over whether people prefer to point by han or with a mouse. These concerns lead to "usability" being a preeminent concern of CSCW application designers. In the past five years, participants in the CSCW movement has produced numerous prototypes and a few commercial systems. The prototypes have served as platforms for interesting technological experiments and fo some systematic behavioral studies of how people can work while using these new systems (Kraemer and Pinsonneault, 1990). But many groupware applications have not taken off commercially. Much depends upon how one counts "groupware applications." Electronic mail has arguably been the most successful application, and the CSCW movement would have n unarguable successes if participants did not include electronic mail (Ellis, et. al., 1991). On the other hand, group calendaring systems, which are part of several widely adopted commercial "office automation" systems, are rarely used (Bullen and Bennett, 1991). But CSCW researchers' ambitions reach far beyond the boundaries of communication with discrete messages. Many CSCW system advocates would like to transform the way that people work. After all, why invest time and money in new technologies, if they don't produce magnificent effects? [...] D. References 1. Bullen, Christine and John Bennett. 1991."Groupware in Practice: An Interpretation of Work Experiences." in Charles Dunlop & Rob Kling (Eds.) Computerization and Controversy: Value Conflicts and Social Choices. Boston, Academic Press. 2. Burgess-Yakemovic, K.C. and E. Jeffrey Conklin. 1990. Report on Development Project Use of an Issue based Information System. CSCW'90 Proceedings. (Oct.) pp. 105-118. 3. Dunlop, Charles and Rob Kling. 1991. "The Dreams of Technological Utopianism" pp. 14-30 in Charles Dunlop & Rob Kling (Eds.) Computerization and Controversy: Value Conflicts and Social Choices. Boston, Academic Press. 4. Ellis, Clarence, S.J. Gibbs, and G.L. Rein. 1991. Groupware: Some Issues and Experiences. CACM 34(1)(Jan):38-58 5. Grudin, Jonathan. 1989. "Why Groupware Applications Fail: problems in design and evaluation." Office: Technology and People, 4:3, pp. 245-264 6. Ishii, Hiroshi and Naomi Miyake. TeamWorkStation. An Open Shared Workspace. CACM This issue 7. Kling, R. 1987. "Defining the Boundaries of Computing Across Complex Organizations. in Critical Issues in Information Systems, R. Boland an R. Hirschheim (eds.). John-Wiley 8. Kling, R. "Computerization and Social Transformations" Science, Technology and Human Values. 16 (in press). 9. Kling, R. and S. Iacono. 1988. "The Mobilization of Support for Computerization: The Role of Computerization Movements" Social Problems, 35(3)(June):226-243. 10. Krasner, Herb, Bill Curtis, and Neil Iscoe. 1987. "Communication Breakdowns and Boundary Spanning Activities on large Programmin Projects." in Empirical Studies of Programmers: Second Workshop Gary Olson, Sylvia Sheppard & Elliot Soloway (Ed.) Norwood, NJ: Ablex Pub Co. 11. Kyng, Morton "Designing for Cooperation" CACM This issue. 12. Kraemer, Kenneth .L. and Alain Pinsonneault. 1990. "Technology and Groups: Assessments of Empirical Research" in Galegher, Jolene, Robert Kraut, and Carmen Egido (Ed.)Intellectual Teamwork: Social an Intellectual Foundations of Cooperative Work. Erlbaum. 13. Perin, Constance. Electronic Social Fields in Bureaucracies. CACM This issue. 14. Schrage, Michael. 1990. Shared Minds: New Technologies of Collaboration. New York, Random House 6a) Where is comp.groupware archived? ==================================== Archives of comp.groupware from 92.10.6 to 93.4 are available by anonymous FTP (File Transfer Protocol) from avs.ncsc.org ( 128.109.178.23 ) in the directory: ~newsgroups/comp.groupware The archives are in mail folders named MONTH_YEAR For example, to peruse all of the postings in the month of October, you could download the archive Oct_92, and execute % Mail -f Oct_92 Articles from the 15th of October 1992 can be FTPed from gorm.ruc.dk They are numbered sequentially starting with number 1000 in th directory ~groupware/art/comp/groupware 6b) What is FTP? ---------------- FTP is a way of copying files between networked computers. If yo need help in using or getting started with FTP, send e-mail to: mail-server@rtfm.mit.edu with: send usenet/news.answers/ftp-list/faq in the body to find out how to do FTP. Those without FTP access should send e-mail to: mail-server@rtfm.mit.edu with: send usenet/news.answers/finding-source in the body to find out how to do FTP by e-mail What is needed to improve comp.groupware? ========================================= An additional archive site, preferable in North America is needed. Also, a WAIS index would be a valuable addition. There are archives that currently are not publicly accessible that could be made available at a site that would like to maintain a more complete set of articles. What is the easiest way to read this FAQ ========================================= Setext viewer ------------- This text is wrapped as a setext. For more information send e-mail with the single word "setext" (no quotes) in the Subject line to: fileserver@tidbits.co A file will be returned shortly Network Information Retrieval Tools ----------------------------------- The FAQ can be accessed with the following network information retrieval tools: WW http://www.cis.ohio-state.edu:80/hypertext/faq/usenet/comp.groupware- FAQ/top.html Gophe The following gopher sites have FAQs cc1.kuleuven.ac.be port 70 jupiter.sun.csd.unb.ca port 70 gopher.univ-lyon1.fr, port 70 ftp.win.tue.nl, port 70 gopher.win.tue.nl, port 70 WAIS Periodic posting archives on rtfm.mit.edu are also accessible via WAIS (the database name is "usenet" on port 210). What about Copyrights? ====================== How do I post copyrighted work? ------------------------------- If you are posting someone else's copyrighted work, indicate at th beginning of the article whether permission has been obtained. If you do not want an article reproduced, indicate this (e.g., Copyright - Net distribution only). All original articles posted to comp.groupwar remain copyrighted by their authors. This document's copyright. -------------------------- Copyright 1994 by David S. Stodolsky, PhD. All rights reserved Copyright for parts this document are held by others. Consult those authors directly for further information. Publication, product, and company names may be registered trademarks. Changing this FAQ? ================== Additions. ---------- If you have a book or product list, etc., I will be glad to attach it to a this FAQ and post it regularly. Short additions can be send to me for integration into the FAQ list. Additions to yellow pages, article an book lists, etc. must be sent to their authors directly. Corrections, comments, and suggestions. --------------------------------------- This article compiled with assistance from numerous readers of comp.groupware. Corrections, comments, and suggestions to: David S. Stodolsky, PhD Internet: stodolsk@andromeda.rutgers.edu Inst. of Political Science Internet: david@arch.ping.d Univ. of Copenhagen, Rosenborgg. 15 Tel.: + 45 32 97 66 74 DK-1130 Copenhagen K, Denmark Fax: + 45 31 59 76 44 From portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv Sun Mar 12 16:28:58 199 Path: portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv From: david@arch.ping.dk (David Stodolsky) Newsgroups: comp.groupware,comp.answers,news.answer Subject: comp.groupware FAQ: Bibliography1: Frequently Asked Questions Supersedes: Followup-To: comp.groupware Date: 9 Mar 1995 21:33:30 GMT Organization: Copenhagen University Lines: 761 Approved: news-answers-request@MIT.ED Distribution: world Expires: 6 Apr 1995 21:31:42 GM Message-ID: References: NNTP-Posting-Host: bloom-picayune.mit.ed Summary: Groupware Bibliography, part one Keywords: CSCW, orgware, group, interactive, shared, environments X-Last-Updated: 1994/05/22 Originator: faqserv@bloom-picayune.MIT.EDU Xref: portal.gmu.edu comp.groupware:2745 comp.answers:7461 news.answers:23495 Archive-name: comp-groupware-faq/bibliography1 Last-modified: 1994.3.20 Version: 2. Copyright: 1994 (c) David S. Stodolsky, PhD Groupware Bibliography ====================== This posting is primarily a test of the new setext format (see the guidelines for further information). No attempt has been made to organize this list, beyond removing obvious duplicates. Appearance of an entry does not constitute an endorsement. Absence from the list does not constitute a rejection. Send corrections and additions to the copyright holder. dss Journals with articles about groupware -------------------------------------- Academy of Management Journa Accounting, Management and Information Technologies ACM Transactions on Computer-Human Interaction ACM Transactions on Office Information Systems Behaviour and Information Technology British Journal of Management Collaborative Computing Communications of the ACM Concurrent Engineering: Research & Applications Decision Support in Public Admin. Decision Systems Group Decision and Negotiation IEEE Transactions on Systems, Man, and Cybernetics Information Systems Interacting with Computers International Journal of Man Machine Studies International Journal on Intelligent and Cooperative Information System Journal of Applied Psycholog Journal of MIS PRESENCE Management Science MIS Quarterly Small Group Researc HCI Bibliography ---------------- The HCI Bibliography provides an updated listing of articles with some coverage of groupware: A bibliography on human-computer interaction available via anonymou FTP to anyone on the internet. Holdings include the complete ACM SIGCHI conference proceedings for 1983-1990, the complete abstracted contents of the journal Human-Computer Interaction, and the contents of several edited handbooks (with release of detailed tables of contents and abstracts pending publisher approval). Also included are over 100 entries on books and major reports on HCI. To obtain info on the bibliography, or an index of holdings, use anonymous FTP to cheops.cis.ohio-state.edu, in dir pub/hcibib. There are two files, README and index that provide information on contents, as well as the bibliography itself. Table 1: Books in the HCI Bibliography --------------------------------------------------------------------------- Baecker & Buxton's "Readings in HCI" (1987) Helander's "Handbook of HCI", (1988) Elsevier/North-Holland Salvendy's "Handbook of Human Factors", (1987) Wile modules of books, videos, etc. Table 2: Conference Proceedings in the HCI Bibliography --------------------------------------------------------------------------- BCS-HCI: People and Computers (1985-1991), Cambridg CHI: Human Factors in Computing Systems (1982-92), ACM CSCW: Computer-Supported Cooperative Work (1988,90), ACM Document Processing Systems (1988), ACM ECHT: European Conference on Hypertext (1990), Cambridge EP: Electronic Publishing (1990), Cambridge ESP: Empirical Studies of Programmers (1986, 87, 91), Ablex HFS: Human Factors Society Annual Meeting (1990), HFS Hypertext Conference (1987, 89, 91), ACM Hypertext I and II (1988, 89), Intellect INTERACT: HCI Conference (1984, 87, 90), Elsevier/North-Holland SIGIR: Information Retrieval (1987-92), ACM SIGOIS: Organizational Computing Systems (1991), ACM SIGOIS: Office Automation (1982, 84, 86, 88,90), ACM UIST: User Interface Software and Technology (1988-91), ACM Table 3: Journal Volumes in the HCI Bibliography --------------------------------------------------------------------------- BIT: Behaviour and Information Technology (1982-1991), Taylor & Franci HCI: Human-Computer Interaction (1985-91), Erlbaum IJHCI: Intl. Jl. of Human-Computer Interaction (1989-91), Ablex IJMMS: Intl. Jl. of Man-Machine Studies (*-1991), Academic Press IWC: Interacting with Computers (1989-91), Butterworth-Heineman JOC: Jl. of Organizational Computing (1991), Ablex SIGCHI: Bulletin (1988-91), ACM TOG: Transactions on Graphics (1986-91), ACM TOIS: Transactions on (Office) Information Systems (1982-91), ACM Computer-Mediated Communication ------------------------------- J. December at decembj@rpi.edu has put together a list of Computer-Mediate Communications resources. This is from his FTP site: Anonymous ftp Host: ftp.rpi.edu; Directory: pub/communications File Explanation -------------------- ------------------------------------------------ internet-cmc.readme this file internet-cmc.dat the `raw data' file for other internet-cmc files, tagged according to the KEY, described below. internet-cmc a human-readable (wide column) version which can be manipulated or reformatted using Unix scripts; some scripts are suggested in this file itself. internet-cmc.txt a human-readable version which stays in 80-columns; useful for reading as static text (printed o online), but not as useful for scanning and reformatting as internet-cmc internet-cmc.tex the LaTeX version (source internet-cmc.ps.Z the compressed PostScript version internet-cmc.html the Hypertext Markup Language (HTML) version Thanks to Kevin Hughes (kevinh@pulua.hcc.hawaii.edu) for developing an early version of the software to convert internet-cmc.dat to internet-cmc.html. Link to this file with the URL: ftp://ftp.rpi.edu/pub/communications/internet-cmc.html internet-cmc.dvi the device-independent (binary) version internet-cmc.gif The graphics image that I use in the .html version. internet-cmc.bib This is a selected listing of items related to Computer-Mediated Communication, the Internet, and network information infrastructure and use. The source code for translating internet-cmc.dat into its various formats is available on request. Mac Groupware Yellow Pages -------------------------- ftp://netcom.com/pub/consensus/groupware This is from the "Recommended Books" section from the latest edition of the "Mac Groupware Yellow Pages". If you have other books that you think are a "MUST PURCHASE" book for people interested in groupware, please let me know. ******* *Computer-Supported Cooperative Work: A Book of Readings* by Irene Grief This collection of papers from older CSCW Conferences was published in 1988, and contains all the seminal academic papers on the topic. COST: $39.95 Morgan Kaufman Publishers; (800) 745-7323; f(415) 578-0672 *CSCW '88 & '90 Proceedings* These academically focused papers cover most of the research on groupware since 1988. COST: CSCW '88 order #612880 $24 for ACM members, $33 for non-members. CSCW '90 order #612900 $22 for members, $30 for nonmembers. Association for Computing Machinery (ACM); (800) 342-6626 o (301) 528-4261 *Groupware: Computer Support for Business Teams* By Robert Johansen This book is still a good introduction to the field of groupware, though a little out of date (it was published in 1988.) This book focuses on groupware for corporations and managers, and it is a good overview of the field. COST: $27.95 The Free Press; (212) 702-2000 *Leading Business Teams* by Johansen, Sibbet, Benson, Martin, Mittman & Saffo This is a more recent book by the author of "Groupware". It explores the intersection of technology and business teams, including enhancing team effectiveness, turning groupware ideas into business reality, team dynamics, a visions for the future. COST: $23.75 Addison-Wesley Publishing Company; (800) 477-2226 *Shared Minds: The New Technologies of Collaboration* by Michael Schrage Schrage is known for his nationally syndicated 'Innovation' column. This book explores "the role of tools and technologies in shaping the collaborative process." Unique in this book is a focus first on needs of collaboration before computers. This book was published in '90. COST: $21.95 Random House; (212) 751-2600 *Technology for Teams: Enhancing Productivity in Networked Organizations* by Susanna Opper & Henry Fersko-Weiss This is the most recent book on groupware, and approaches groupware from a corporate perspective. Every stage of electronic teamwork is covered, from definition to implementation. Especially valuable is the coverage of the steps that a corporation must take to commit itself to groupware, and some cas studies of corporate implementation. COST: $29.9 Van Nostrand Reinhold; (606) 525-6600 I wanted to warn people away from the book "Groupware for the Macintosh" by Michael Fraase. I was very disappointed in it. This 1991 book reads as more of an introduction to 1990 networking apps (such as pre-System 7 file sharing and QuickMail) than as survey of existing Mac groupwar applications. It's only merit is its attempt to cover some history and issues, but this section is far too brief ******** | Christopher Allen Internet: consensus@aol.com | | Consensus Development Tel: (415) 345-1060 | 3182 Campus Drive #501 Fax: (415) 345-1714 | | San Mateo, CA 94403-3123 Lotus Notes mailing list ------------------------ Welcome to LNOTES-L, a mailing list created for the purpose of information exchange between Lotus Notes users. *** PLEASE NOTE THIS LIST HAS BEEN MOVED TO A NEW ADDRESS. ** *** INFORMATION IS BELOW ON WHERE TO SUBSCRIBE *** This list will supplement COMP.GROUPWARE (A Usenet news group) in aiding Lotus Notes users and prospective users in many issues including but not limited to technical support, bug reports and workarounds, configuration information, recommendation for future versions of Notes, and general talk about Lotus Notes development, implementation, administration, etc Please note that this list is in no way connected with Lotus Corporation or any of its subsidiaries (at this point). 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SUBJECT INDEX: Subjects from the Lotus Notes mailing lis archived through Mar 08 are: [ NO SUBJECT ] 2-way connectivity with Lotus Notes 2 32-bit Lotus Notes Server for OS/2 [...] Innovation Lab Design --------------------- Date: 21 Dec 1993 12:29 MST In article , pat_gonzalez@qm.sri.com (Patricia Gonzalez) writes... >I am investigating sources and information about the proper design >of innovation labs. What can be done to build an innovation room >.. >Does anyone know: >1. Relevant papers/books on the topic I think these are the four key papers, but certainly there are severa other important ones. These papers will cite several others of interest to you. Mantei, M. Capturing the Caputre Lab Concepts: A Case Study in the Design of Computer Supported Meeting Environments (CSCW, 88 Marilyn is now with the CAVEcat project at U of Toronto. Martz, W. B., Chappell, D. A., Roberts, E. E., & Nunamaker, J. F Designing Integrated Information Facilities to Support Electronic Meetings (HICSS Proceedings, 1991). martz@bpa.arizona.ed Lewe, H & Krcmar, H. The Design Process for a CSCW Research Lab - The Hohenheim CATeam Room Example. I am not sure where this was published. They have written several pertinent papers. You might try writing to Henrik to get a listing of them. lewe@rus.uni-stuttgart.dbp.de Olson, G. M., Olson J. S., Mack, L. A., Cornell, P., & Luchetti, R Flexible Facilities for Electronic Meetings. Chapter 10 in Computer Augmented Teamwork by Bostrom, Watson, and Kinney (1993) Van Nostrand Reinhold. Also take a look at CSMIL Tech Report #33 from the U of Michigan. It is worth your while to order this - but it is an overlap with the cited chapter. >2. Consultants/professors who specialize in innovation lab design? Philip Stone and Robert Luchetti. Stone is a Management Professor a Harvard. Luchetti is an architect with a practice in Cambridge, MA. You can get Luchetti's business number by calling information. They have written two or three Harvard Business Review articles togethe which might interest you. Luchetti also has given talks at EDRA (Environmental Design Research Association) the last couple of years on this subject. Luchetti does not have an email address. David Chappell. Chappell designed the first three rooms built at Arizona. He has a consulting firm call Intrepid and is probably available for consulting. His address is magic@bpa.arizona.edu Steelcase. Paul Cornell is with an R&D group at Steelcase which ha been looking into creative systems furniture to support group collaboration. They were involved with the Michigan work Marilyn Mantei. I am not sure if she is still doing room design work at all. Her '88 paper was probably the first paper to look at these issues. She is with the Computer Science Department at U of Toronto and is very active with SIGCHI and the CSCW conferences Henrik Lewe and Helmut Krcmar have built two room at the University of Hohenhiem. They have taken a very scientific approach to room design and have documented their work in a series of papers. If you ar interested in group collaboration environments you should contact them for their bibliography. Lisa Neal manages the EDS Center for Meeting Intelligence in Boston She has given tutorial on Computer Supported Meeting Environments at several recent conferences. She can be reached at lisa@cmi.co Nicholas Romano and I have been working on a paper in collaborative meeting room design here at the University of Arizona. I have informally consulted with many people who have visited Arizona in the process of planning their group rooms. My dissertation is in the area of GSS support for architectural planning and I am currently the senior GSS facilitator at Arizona. If you give me a phone call or write me directly I will be happy to speak to you further on this subject >3. Examples of what major companies have done to create innovation rooms EDS has built at least three Centers for Meeting Intelligence. Lis Neal would be a good first contact to learn more about there work. Arthur Andersen has built a group meeting facility and has a research group in this area. A contact with them might be Beth Lange at lange@andersen.com Ventana is the marketer of GroupSystems and enjoys a close relationship with the University of Arizona. They probably offer meeting room design consultation. You might call them at 602-325-8228. Xerox Parc Co-Lab has published a number of papers related to this topic. I understand that they have dismantled their room (but this is second hand information and I am far from certain.) The Pod was built by ICL in Berkshire, England. I am not sure how to contact them, but certainly some reader of this group must know. U of Hohenheim. Lewe and Krcmar work is discussed above. U of Arizona. There are several active projects which might be of interest to you. We are developing "the Mirror Project" which is a virtual conference table stretched across multiple sites. And Mark Pendergast is working on software called "TeamRoom" which is kind of virtual reality extension of some of the Co-Lab ideas and some of Arizona's "Shared Visions" ideas. As this work is ongoing, no papers have come out of it yet. Good luck. =========================================================================== daniel david mittleman - danny@arizona.edu - (602) 621-2932 Investigation of Decision Support Systems ----------------------------------------- This is a part of a list of materials for "Investigation of Decision Support Systems" Winter, 1989, Dept. of Computer Science, Copenhagen University: Abdel-Wahab, H. M., Guan, S.-U. & Nievergelt, J. (1988, November). Shared workspaces for group collaboration: An experiment using Internet and UNIX interprocess communications. IEEE Communications Magazine, 26, 10-16. Christine, B. & Bennett, J. (1991). "Groupware in Practice: An Interpretation of Work Experiences." in Charles Dunlop & Rob Kling (Eds.) Computerization and Controversy: Value Conflicts and Social Choices. Boston, Academic Press. Cohen, D. & ISI Research Staff. (1976, July). Network secure communication. In ISI Research Staff (Eds.), A research program in computer technology, annua technical report, July 1975-June1976 (Tech. Rep. ISI/SR-76-6). Marina del Rey, CA.: University of Southern California, Information Sciences Institute. Jarvenpaa, S. L., Rao, V. S., and Huber, G. P. (Dec. 1988). "Computer suppor for meetings of groups working on unstructured problems, _MIS Quarterly_, 12, 645-666. Johansen, R. (1988). Current user approaches to groupware. Chapter 2. (pp. 12-44). In Groupware. NY: Free Press. Kraemer, K. L. & King, J. L. (1988). Computer-based systems for cooperativ work and group decisionmaking. ACM Computing Surveys, 20(2), 115-146. Lewe, H. & Krcmar, H. (1990, Oct.). The design process for a CSCW research lab - The Hohenheim CATeam room example (Working paper Nr. 15). Stuttgart Germany: Hohenheim University. ([1991, Jan.]. Proceedings of the 24th Hawaii International Conference on Systems Sciences (HICSS), Negotiation Support Systems mini-track. Stodolsky, D. (1984). Social marketing applied to executive decision support systems. Organisatoriske Fragmenter 1984, 12, 59-66. Reprinted in Nils Villemoes (Ed.), Organisatoriske Fragmenter (Erhvervsoekonomisk information). Copenhagen: Civiloekonomernes Forlag. Stodolsky, D. (1987). Dialogue management program for the Apple II computer. Behavior Research Methods, Instruments, & Computers, 19, 483484. Stodolsky, D. (1988, September). Self-management of criticism in dialogue Fourth European Conference on Cognitive Ergonomics, Cambridge, UK: European Society for Cognitive Ergonomics. Stodolsky, D. (1989, June 9). Pseudonym-Based Peer Review Journals [Letter]. Communication Research and Theory Network (CRTNET), No. 190. (Available by electronic mail from LISTSERV@PSUVM.BITNET at University Park, PA: The Pennsylvania State University, Department of Speech Communication an COMSERVE@Vm.ecs.rpi.edu at Troy, NY: Rensselaer Polytechnic Institute, Department of Language, Literature, and Communication) Stodolsky, D. S. (1990). Protecting expression in teleconferencing: Pseudonym- based peer review journals. Canadian Journal of Educational Communication, 19, 41-51. Stodolsky, D. (1990). Archiving secure interactions. Psychological Science, 1(6), 353-354. ([1990, May 25]. (Comments on Gardner's Electronic Archive b Stodolsky. Psycoloquy, 1[8]. [Available by anonymous ftp from PRINCETON.EDU i directory /pub/harnad at Princeton, NJ: Princeton University, Dept. o Psychology.]) Stodolsky, D. S. (1990, August 24). Archives and organization: The social potential of electronic publishing. Psycoloquy, 1(11). [Available by anonymous ftp from PRINCETON.EDU in directory /pub/harnad at Princeton, NJ: Princeton University, Dept. of Psychology.] Wagner, G. R. & Nagasundaram, M., Meeting process augmentation: The real substance of GDSS. In Lee, R. M., McCosh, A. M., & Migliarese, P. (Eds.) (1988). Organizational decision support systems. Amsterdam: North Holland. Conversation with Eye Contact ----------------------------- Ishii, Hiroshi and Ohkubo, Masaaki, Design of TeamWorkstation: A Realtim Shared Workspace Fusing Desktops and Computer Screens Ishii, Hiroshi and Kobayashi, Minoru, ClearBoard: A Seamless Medium fo Shared Drawing and Conversation with Eye Contac both references in: Readings in Groupware and Computer-Supported Cooperative Work: Assisting Human-Human Collaboration, Baecker, Ronald M. (ed.), Morgan Kaufmann Publishers, Inc. 1993 [ISBN: 1-55860-241-0] Notes Books/Training -------------------- Newsgroups: comp.groupwar From: dick@gp.com (Richard Gill) Subject: Notes Books/Training (was Re: Lotus Notes Coexistance on...) Date: Fri, 18 Mar 1994 15:41:36 GMT In article <1994Mar18.025005.27284@mnemosyne.cs.du.edu> dbixler@nyx10.cs.du.edu (Dave Bixler) writes ... >PS: I'm also looking for suggestions on GOOD Notes reference/how to books. >It's my company's alternative to training, so they're paying. So $ is no >object. Thanks again! I am currently working with several books; here are brief thoughts on each: 1. Lotus Notes Application Developer's Reference (Release 3) Well done reference with good organization and illustrations. Certainly the best coverage of @Functions although some mor arcane operations (e.g. Macro subroutines) are mentioned briefly without elaboration or examples. 2. Creating Lotus Notes Applications by Lisa Pyle (Que) Cut from the same cloth as #1 above. A bit more "cook book" with helpful hint lists and "Tips" liberally spread throughout. Not as much technical detail at #1 but a very good companion reference 3. HELP! Lotus Notes 3.0 by John Helliwell (Ziff-Davis) Good coverage of system administration issues as well as an introduction to development. No heavy teckie stuff here but a lot of good answers to real-world questions and problems. Besides, any book with topic titles like "Why Won't the Damn Thing Connect?" deserves some bookshelf space. 4. 10 Minute Guide to Lotus Notes Release 3 by Kate Barnes (Alpha Books) Every end-user, administrator and developer needs a copy of this book. In 19 chapters, each of which can easily be covered in 10 minutes, the author walks through all aspects of begin a Notes user. The simple straightforward writing, along with good illustrations and organization, make this book valuable as both an introduction to Notes and a reference. 5. Using Lotus Notes by Mark Schulman (Que) A heavy duty reference for the serious Notes user or administrator. There are complete sections for all Notes functions including background information about how and why the function works; much more than briefer "how to" books. It also includes a very useful troubleshooting section. This book will keep you one step ahead of your users !-) The other material I found useful as an alternative to classroom Notes training is the Lotus Notes Computer Based Training prepared by CBT Systems. These well designed courses cover concepts, administration and development in the Notes environment. The best part is that you can move at your own pace; the down side is that you don't have an experienced instructor help you through the rough spots. Not cheap, but a good value; you can have dozens of people take these courses for about the cost of sending a single person to the "regular" classes. Hope this helps. -- Dick Gill dick@gp.com Gill & Piette/Capital Systems uunet!gandp!dick 1568 Spring Hill Road, McLean, VA 22102 (703)761-1163 Groupware Users and Vendors Association --------------------------------------- From: davidc121@aol.com (DavidC121) Newsgroups: comp.groupware Subject: Join GUAVA Date: 9 Mar 1994 16:30:10 -0500 GUAVA (Groupware Users and Vendors Association) is just getting started, we have some intersting research projects going, and are starting to form committees to examine standards for the groupware arena. There are a wide variety of benefits and discounts associated with joining GUAVA. If you would like some information on GUAVA, or to join, as an individual or organization please contact me and I or the organization's secretary will respond by e-mai with membership information. David Coleman GUAVA Founder Groupware Product and Services Catalog 1994 ------------------------------------------- From: davidc121@aol.com (DavidC121) Newsgroups: comp.groupware Subject: Groupware Product and Services Catalog 199 Date: 9 Mar 1994 16:30:48 -0500 Last year we compiled a product and services catalog of vendors and service providers in all the areas that groupware covers: Electronic Mail and Messaging Shared Screen Products, Shared Memory Products, Calendaring and Scheduling, Group Decision Support Systems/ EMS, Group Document and Image Management, Workflow, Workgroup Utilities, Groupware Development Tools Group Editing, Groupware Services, Groupware end-user and vertical applications. Last years catalog had about 200 products and services, we believe that this year that number will double with all the new products and services available. If you have a groupware product or service that you would like to list in the catalog, listing is free. Please contact me via internet and we will send you the listing form electronically. You can complete it and e-mail it back to us befor the May deadline. The catalog will be available in August at the GroupWare '94 conference in San Jose, CA. We will offer the catalog at a discount to those who contibute a listing to it. Thank you in advance for your support. If you have any questions or would like a catalog entry form, contact me at: davidc121@aol.com Sincerely, David Coleman Project Initiator David S. Stodolsky, PhD Internet: stodolsk@andromeda.rutgers.edu Inst. of Political Science Internet: david@arch.ping.dk Univ. of Copenhagen, Rosenborgg. 15 Tel.: + 45 32 97 66 74 DK-1130 Copenhagen K, Denmark Fax: + 45 31 59 76 44 From portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv Sun Mar 12 16:28:58 1995 Path: portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv From: david@arch.ping.dk (David Stodolsky) Newsgroups: comp.groupware,comp.answers,news.answers Subject: comp.groupware FAQ: Products1: Frequently Asked Questions Supersedes: Followup-To: comp.groupwar Date: 9 Mar 1995 21:33:34 GMT Organization: Copenhagen University Lines: 997 Approved: news-answers-request@MIT.EDU Distribution: world Expires: 6 Apr 1995 21:31:42 GM Message-ID: References: ftp> cd pub/groupware ftp> ls cscw_yp.ps.Z cscw_yp.sea.bi HEL READM TOC.ascii ftp> bin ftp> get README ftp> get cscw_yp.ps.Z ftp> bye 221 Goodbye > uncompress GrpwList.ps.Z > lpr GrpwList.ps If you if run into trouble, download the file HELP. Conferencing Systems -------------------- Subject: SUMMARY: Conferencing Systems: Information Needed Date: 4 Aug 93 14:37:54 GMT Organization: Informatik, Univ. Stuttgart. W.Germany ======= Dietmar Zaig wrote [Translation by me]: The English Company Mentec offers the videokonferencing system VS-1000 (Tel. +44 494 472800, Fax +44 494 449256, to Mr. Gledhill). The system is based on H.261 and G.711 (audio) and is a plug-in card for ISA-PCs. vsuresh@saathi.ncst.ernet.in (V. Suresh Kumar) wrote: There are two PD conferencing tools I could think of: Collage and shx Collage runs on X-Workstations and PC (386++). ftp ftp.ncsa.uiuc.edu --- collage ftp crl.dec.com --- shx kevin@pictel.com (Kevin Davis) wrote: News Release Date: 19 Jul 1993 PICTURETEL INTRODUCES TWO NEW GLOBAL VISUAL COMMUNICATIONS PRODUCT FAMILIES WHICH OFFER COMPLETE, COMPATIBLE SOLUTIONS FOR COMPANIES OF ALL SIZES DANVERS, Mass. (July 16, 1993) -- PictureTel Corporation, the global leader in dial-up videoconferencing, today introduced new desk-top and low-cost group conferencing families of standards-based products that provide complete, compatible videoconferencing solutions for all applications, including distance learning, telemedicine and telemarketing. Both product families are available in five languages, including English, French, Spanish, German and Japanese. The desk-top system, called the PictureTel LIVE(tm), PCS 100(tm), is a complete global standards-based, personal visual communications add-on solution priced at US $5,995 for personal computers running Microsoft Windows 3.1(r). PictureTel LIVE provides dial-up visual communications, screen sharing and collaborative computing over public switched digital networks. Priced from US $13,995, the System 1000(tm) is a full-featured, low-cost, standards-based group videoconferencing family which complements PictureTel's high performance System 4000(tm) product family. It is a global product that is simple to order, install and use. The System 1000 provides Full CIF support for the TSS (formerly CCITT) H.320 videoconferencing standard. Both new product families feature PictureTel's innovative new PT 724(tm) audio algorithm and enhanced IDEC II(tm) echo cancellation with automatic gain control and noise suppression. Additionally, PictureTel announced low-cost upgrade paths to the Full CIF H.320 standard for all of PictureTel's installed base, and an across-the-board price cut of approximately 20 percent on the popular System 4000(tm) videoconferencing family of products. "The introduction of the System 1000 and PictureTel LIVE PCS 100 reconfirms PictureTel as the global videoconferencing leader," said Norman E. Gaut, president and CEO of PictureTel. "These systems will clearly redefine the wa we meet by opening the interactive video market to include thousands of new users in applications from the desktop to the auditorium. And, by being compatible with our installed base, they also protect our existing customers' investments. This announcement should be a `now is the time to buy' wake up call for those companies who have been waiting to experience the benefits of videoconferencing." PictureTel Introduces PictureTel LIVE Desktop Videoconferencing Priced at US $5,995, the PictureTel LIVE, PCS 100 personal visual communications system provides high-quality, high-performance Full CIF H.320 operation on any ISA bus PC running Microsoft Windows 3.1. The system's full-color, full-motion live video and industry-leading audio communication capabilities are fully integrated with its screen-sharing, collaborativ computing environment. As with all PictureTel videoconferencing equipment PictureTel LIVE is fully compatible with all PictureTel and competitive system operating in the H.320 mode. It is available in either NTSC or PA configurations The PCS 100 consists of two ISA boards which provide video and audi compression and switching, high resolution Super VGA accelerated graphics, video windowing, and a BRI ISDN interface. The system supplies high resolutio Full CIF video and 7Khz, full duplex audio for effective communications betwee desktops as well as with group systems. The PCS 100 also includes PictureTel's new FlipCam(tm), which can be quickly adjusted to most subjects and lighting conditions using manual zoom, focus and aperture controls, an innovativ speaker phone/handset combination, and a full-featured, easy-to-use user interface software. "The PictureTel LIVE desktop system is a PC-based system that will provide new levels of quality for dial-up visual communications in conjunction with collaborative computing capabilities," said Gaut. "With PictureTel's new desktop solution, customers will be able to gain access to thousands of peopl and organizations around the globe. With the touch of a button, you can initiate a video call to work one-on-one with other desktop video users or attend group meetings or classes remotely." PictureTel LIVE will be distributed through PictureTel direct sales representatives as well as selected dealers and distributors worldwide. The system will be available beginning in the fourth quarter. PictureTel Introduces System 1000, Low-Cost Group System The new System 1000 low-cost videoconferencing family offers standards-based functionality, including Full CIF H.320 operation, starting at $13,995. The system comes in two basic configurations -- the Model 30 and Model 50 -- both available in either NTSC or PAL for worldwide deployment. The Model 30 is equipped with a 20-inch monitor, FlipCam, picture-in-picture, multipoint, choice of five languages, and integrated BRI interface. The Model 50 has a 27-inch monitor, pan, tilt and zoom camera, camera presets, multipoint, picture-in-picture, a cart, and integrated ISDN BRI interface Both systems can be configured with optional V.35/RS-366, dual CSUs or RS-449 interfaces. Additionally, customers can select a $5,000 optional feature package for either model which includes two times CIF graphics, far-end camera control, VCR audio, and 384Kbps operation. "The System 1000 opens the market to a whole new class of cost-sensitive buyers," said Gaut. "It fully complements the high-performance PictureTe System 4000(tm) family by providing a full-featured yet low-cost videoconferencin family that leverages PictureTel's video, audio and networking technologies." The System 1000 will be available beginning in September and will be distributed through existing PictureTel channels worldwide. PictureTel Announces Advanced Audio Capabilities PictureTel also announced today a new audio algorithm, PT 724(tm), that provides exceptional audio quality to both PictureTel LIVE and the System 1000 products. PT 724 offers high quality, full duplex 7KHz audio while consuming only 24Kbps of the transmission bandwidth. The new algorithm also increases video performance by freeing up approximately 30 percent more bandwidth for th video signal. Also included in the new audio package is IDEC II(tm), an enhanced version of PictureTel's patented Integrated Dynamic Echo Cancellatio technology with new noise suppression and automatic gain control features. System 4000(tm) Prices Reduced By 20 Percent; All New Systems To Ship With Both SG3(tm) and Link-64E(tm) PictureTel also announced price reductions of approximately 20 percent for its industry-leading family of System 4000 videoconferencing systems. And, the company said that effective immediately all new System 4000 systems would be shipped with both the PictureTel proprietary (SG3(tm)) and standard Full CIF H.320 (Link-64E(tm)) algorithms included in the new low base price. The price reductions were made possible through engineering and technology cost reductions as well as through manufacturing economies of scale made possible through volume shipment growth over the past year. Also, by including both the H.320 and SG3 algorithms in the base price of each new system, PictureTel is able to maintain system-wide compatibility with its System 1000 and PictureTel LIVE families. The company has been providing attractive upgrade paths to standards for all customers beginning with it VideoSlate(tm) annotation announcement in May. All PictureTel system families, including the System 1000 and PictureTel LIVE are compatible through PictureTel's industry-leading networking products such as the M-8000(tm) Multipoint Bridge. The M-8000, which can run either H.320 or SG3, also has the ability to link on a single call, sites using a variety of carriers such as AT&T, Sprint, various PTTs, MCI or dedicated private circuits. The compatibility achieved through the bridge provides all PictureTel customers with unsurpassed connectivity worldwide. PictureTel Corporation (NASDAQ: PCTL) headquartered in Danvers, Mass., develops, manufactures and markets a full range of visual telecommunications solutions that are "Redefining the Way the World Meets.(tm)" PictureTel enables worldwide video communications through an easy to use, dial-up family of standards-based videoconferencing systems. ========= DeskTop Conferencin DeskTop Conferencing enables up to eight people to share screens Windows and Novel environments at about $299 per user. Jeanette Carrol Fujitsu Networks Industry, Inc. 1-800-446-473 GroupSystems ------------ Ventana Corporatio 1430 East Fort Lowell Tucson, AZ 85719 (800) 368-6338 (602) 325-8228. FarSite for Window ------------------- For efficient interactive communication, FarSite for Window provides electronic metaphors for common presentation tools, including a shared whiteboard, concurrent on-line pointers, a variety of drawing tools, and a special electronic tray fo storing changes made to any individual screen display, or "slide. It also offers a tool for adding or editing text in any Windows font style or size; a variety of annotation editing options; familiar Windows cut, copy and paste features; and context- sensitive, on-line help. To create a FarSite presentation, users capture screens from other applications, using a built-in snapshot tool. FarSite fo Windows also imports information directly from 11 common graphic file formats, including PCX, TIFF, EPS and JPEG. Designed for point-to-point use through a modem, FarSite for Windows features advanced compression techniques and transmits typical slides in less than seven seconds at 14,400 bits per second. It supports the recently adopted ITU-T (formerly CCITT) T.120 conferencing standards. System Requirements ----- FarSite for Windows requires a 386- or 486-based Windows- compatible personal computer, Microsoft Windows 3.1, 4 MB RAM and 1.5 MB disk space. Users also need a mouse or mouse-compatible pointing device and a modem (9,600 bps recommended) or Hayes- compatible ISDN adapter. Pricing and Availability ------ FarSite for Windows, Standard Edition, is available immediately directly from DataBeam or its resellers, at a suggested retail price of $179. The package is also bundled with AT&T Paradyne's new DataPort 2001 multimedia modem. DataBeam plans to introduce a Corporate Edition of FarSite for Windows during the first quarter of 1994. FarSite Corporat Edition will add support for multiple users communicating over variety of local- and wide-area networks. DataBeam will als pursue a strategy of licensing its core technology to independent software vendors (ISVs) and original equipment manufacturers (OEMs) for incorporation into other product lines Contact Information -- Product Information: 800-877-2325 FAX: 606-245-3528 Internet Address: fs_win@databeam.com 3191 Nicholasville Road Lexington, KY 4050 Huddle ------ VMS host PC peer based conferencing system. Inovative Software POB 13170 Denver, CO 80201-4500 (800) 548 6755 PacerForum ---------- It is focused on conferencin and project collaboration using a bulletin board discussion model. Support for multiple sound, file, application and graphic attachments pe "posting" is provided. Mark is correct that after 2+ years of offering a Mac only solution we are rolling out Windows client and server components in phases. Pacer can be reached via phone at (800) -PACER-02. Offices: 7911 Herschel Ave. 1900 West Park Drive Suite 402 Suite 280 La Jolla, CA 92037 Westborough, MA 01581 (619) 454-0565 (508) 898-330 Peter Coppola Pacer Software, Inc. pcoppola@pacersoft.com TeamWARE -------- from ICL. They describe their product as being "a client/server based office information system for Windows 3.1, Mac or OS/2 clients and UNIX, OS/2 or Windows N servers. It provides mail, conferencing/bulletin board, calendar, document storage/retrieval and workflow functions." Peter Coppola Pacer Software, Inc. pcoppola@pacersoft.com FirstClass ---------- Date: 21 Jan 1994 18:24:55 -0500 From: maury@softarc.com (Maury S. Markowitz) Reply-To: maury@softarc.com Subject: Re: What Other Groupware Packages Are There? Newsgroups: comp.groupware We make a product called "FirstClass" which is certainly competition to the products you've mentioned. Although it may work in a slightly different fashion, the results are typically better, and always faster, than what other groupware packages offer FirstClass is built around an e-mail system, but with some interesting extensions. As far as e-mail goes, it has all the expected functionality, forward, reply (to all, conferences, sender etc.), unsend (rework), an unlimited number of TO and CC names, an unlimited number of file attachments, styled textm receipts etc. etc. [...] In addition, FirstClass uses the concept of "public mailboxes" for conferencing. Like a standard "BBS" this includes threading, new message tracking, file transfer etc. It uses the full mail system, so you can send a message to a conference and CC it to a person, or even send it to several different conferences. Only one message is stored on the server in these cases. Better yet, the system allows a fully hierarchical layout for the conferences, unlike some systems that force you to use a flat directory. The interface can only be described as "excellent". Unlike Notes which requires 19 disks for the client (according to MacUser), FirstClass client for both Mac and Windows fits on a single disk. All communications between the client and server are handled by a single error-free encrypted packe level link (even over modems) that is fully bidirectional. The client is also fully async, you can upload any number of files, download any number of files, participate in any number of "chats" and read and write a many messages as you have memory for, all at the same time. I know of no other product with this feature. This is most important for users on modems, who might be on very low speed links. In fact, the remote access portion is so good, that it's the basis for hundreds of public BBS systems open to the public, with somewhere in the range of a 1/4 million users for these public systems alone. Second Sight BBS ---------------- Although graphical interface BBS software and mail packages such as FirstClass, TeleFinder, and NovaLink Pro have taken over much of the Mac-based BBS, service bureau, and email market, text-base BBS software such as Second Sight is still popular. The universal VT100-compatible interface that's presented to all users regardless of client platform carries a strong advantage; the graphical packages require specialized client software that is typically available for a limited range of platforms. The host software supports serial DTE rates (between computer and modem) from 300 to 57,600 bps, and DCE rates (between modems) from 300 to 14,400 bps, plus 16,800 bps and the yet-to-be-released 28,800 bps speed. Hardware handshaking (RTS/CTS flow control) is fully supported on Macs equipped with a "Gpi" (general purpose input) pin in their serial ports; the Mac Plus, Classic, and LC family Macs are not so equipped. The software now offers "true multi-line support," including support for Creative Solutions's Hurdler and Applied Engineering's QuadraLink and QuadraLink DMA cards, all of which are multiple-serial-port NuBus cards. The FreeSoft Company -- 412/846-2700 -- 412/847-4436 (fax) (Full review in TidBITS#208/10-Jan-94) COLLAGE ------- --Contact: Dave Thompson (davet@VOID.NCSA.UIUC.EDU), NCSA. --Platf.: Unix/X, Mac (and PC). A synchronous collaborative data analysis tool for use over the Internet. Features include: Shared whiteboard, screen capture/sharing, chat box, shared text editor +++ Available on anonymous ftp server ftp.ncsa.uiuc.edu (141.142.20.50) /UNIX/XCollage/Collage1.2. Documentation for the Unix version of collag can be found on ftp.ncsa.uiuc.edu in the folder /UNIX/XCollage/XCollage1.2/DOCS. P2P: Person To Person/2 ----------------------- --Contact: IBM, p2p@vnet.ibm.com --Platf.: OS/2 2.x, Windows 3.1 released. AIX in beta test (contact above address for more information on AIX). P2P allows up to 8 users to connect their PCs or workstations and share information in real time across a variety of networks and protocols - NETBIOS, TCP/IP, APPC, ISDN, PSTN using modems. Collaborative tools include chalkboard, network clipboard and DDE, file transfer, text message exchange and digital video (with additional hardware). All operating system version interoperate so calls may contain a mixtur of OS/2, Windows and AIX machines using several different connection types simultaneously. Price $285 for a single license, $1875 for 10 licenses. XChange ------- XChange - an X-window based conferencing system tompkins@erc.cat.syr.edu (Terry Tompkins) ForComment ---------- Computer Associates Meeting Space ------------- Meeting Space has a number of other advantages over physical meetings. Since everything takes place on your Mac, it's trivial to record the complete minutes of the meeting, or to transfer information from the meeting record to other applications (I hate transcribing). Unlike physical meetings, you can be in more than one place at once, and if the meeting gets slow, you can do something more productive than doodling on a pad (like switching out to your word processor). Finally, if you've ever been in a meeting with someone you don't know, it can be awkward to find out who they are and what they do, whereas in Meeting Space you ca just click on that person's icon to display personal information, including phone number, job title, duties, and so on. I should note up front that Meeting Space is text and graphics based - it doesn't attempt to do video or sound since few people have the necessary equipment and few networks can handle th traffic. However, you can appear as any one of a large set of icons (or make your own) and in fact you can clone yourself to appear in multiple places at the same time, and each clone can have a different icon to indicate its role or mood Meeting Space provides tools for structuring meetings and keeping them moving, including agendas, automatic recorders, and presentation screens. Planned for future releases are tokens for speaking, moderator gavels, white boards, voting, and variou privacy enhancements like digital signatures, encrypted networ connections, and digital envelopes. You can create presentations in any application that can print or export data through copy & paste to the Scrapbook, and if you've ever had a bunch of people crowding around a small screen, you can see that a virtual presentation could work a lot better than a physical one. Meeting Space requires a 68020 or better Macintosh along with System 7 and at least 1 MB of RAM and 1 MB of disk space (for either the client or the server). Meeting Space works over AppleTalk networks such as standard LocalTalk and modems connected via ARA, and over TCP/IP networks like the Internet with MacTCP and an appropriate connection (via a network or SLIP or PPP). Th client software may be freely distributed, but the server softwar is a bit steep at $1,750 for a five-user license ($350 per user on a scale that drops the per-user cost to $200 for twenty users). World Benders offers discounts for site licenses, educational uses, and resellers. In general, they're aiming at the business market that can compare the cost of Meeting Space to a plane ticket, or even a dozen time-wasting trips across town, and quickly recoup the cost. In an especially clever move, the server allows more than the specified number of users to connect, but if you're over the limit (and this applies to everyone who connects after the limit is reached), it lets you connect for only 10 minutes, enough time to get on, find someone, talk briefly, and get off. If someone else disconnects while you're on borrowed time, so to speak, you become a full user with no time limit. The client software is currently only available for the Macintosh, but World Benders plans to create Windows and Unix clients later this year. World Benders -- 603/881-5432 (voice & fax) wb-info@worldbenders.co Extracted from a report in TidBITS#210/24-Jan-94. EBT -- From: Dan Clapper EBT is a standalone electronic brainstorming tool that runs in the Novell environment. EBT does NOT require installation on a file server to run. to get EBT 1. Anonymous ftp to: omnigate.clarkson.ed 2. Change into the /pub/gsstools directory. 3. Get the EBT file there. At this point it is the only thing in the directory It is in a self-extracting zipped file with a three or four page "user' guide." I think you should be able to get it up and running in less than a half hour The entire program consists of two small executable files. You can run it from a floppy disk, pc hard disk or the file server hard disk. EBT can be run in either anonymous or non-anonymous mode. The difference between the two, not surprisingly, is that in non-anonymous mode the user is initially prompted for their name, and that name then appears to the left of any contributions they make in the public window of all participants screens. In either mode, however, the researcher can track the orginator of any ideas by the unique identifier (based on the network address of the user's machine). This has to be considered a "beta" version. It works fine on our ethernet network here, and theoretically it should work on any network hardwar standard (Token Ring, Arcnet, etc.) that runs Novell, but I can't be really certain of it until people try it out. It may lack some of the polish of commercial products, but the price is right! If you give it a try, please let me know how it works for you. We are working on a new and improved version and are open to incorporating suggestions into that version. eVote ----- eVote is a user-interface and a database server especially crafted to accept and report on vote data generated by an online community. The specialized database server, or vote-keeper, is called "The Clerk". eVote is distributed with a sample user-interface, the eVote Demo. In practice, The Clerk will work with any user-interface that calls its library of C functions. When your groupware application communicate with The Clerk in this way, your application will support eVoting. Demo: (415) 493-8683 that's 49-eVote Log in as: eVote 10am to 5pm, California time. Other times by luck or appointment. madavis@igc.apc.org (Marilyn Davis) Frontier Systems 3790 El Camino Real, #14 Palo Alto, CA 94306 Groupware Administration and Registration ----------------------------------------- Re: Groupware Administration and Registration Date: 4 Apr 91 01:14:27 GMT From: bannon@betelgeuse.csc.ti.com (Tom Bannon Organization: TI Computer Science Center, Dallas > * apprising network users of the existence of running conference > * allowing users access control to these conferences (ie, joining, > leaving, etc.) > * performing other administrative function including conferenc > initiation, termination, security functions, scheduling, etc. > ("Conference" means instance of running groupware application to me). > . . I've written a paper and constructed a couple of prototypes dealing EXACTLY with this problem. The paper is group: A Distributed Group Specification and Management Service Thomas J. Bannon and Ivor P. Page Proceedings of the Summer 1990 UKUUG Conference, pp. 61-76 ISBN 0 9513181 7 9 UKUUG stands for United Kingdom Unix User's Group; Appointment Schedulers --------------------- From: dws@margay.cs.wisc.edu (DaviD W. Sanderson) Subject: Re: Looking for Appointment Scheduler Date: 1 Sep 92 23:23:49 GMT Organization: UW-Madison Space Science and Engineering Center Here is a summary of the replies people sent me, organized by package name. ---------------------------------------------------------------------- Name: ALL-IN-1 Env: ? Maker: DEC ~From: Dave Bell [...] look at the shared diary facilities provided by tools such as ALL-IN-1 (from Digital) which does the diary checking for meetings. ---------------------------------------------------------------------- Name: Calendar Manager Env: SunOS (OpenWindows 3.0) Maker: Sun ~From: Bruce Barnett Only runs on a Sun, but any X server can display it. ~From: Nannette Simpson The Sun application cm (Calendar Manager) would seem to address this in a reasonable way, for Sun stations using Sun Openwindows. ~From: Charles Tarzian It does exactly what you're looking for. To use it in multiple vendor environment buy X server software for your Macs and PC's and set up accounts for those users on the Sun. The Sun server becomes your mail and calendar server. --------------------------------------------------------------------- Name: Calendar Tool Env: SunOS (OpenWindows 3.0) Maker: Su ~From: Lou Bershad It lets you view a merged schedule and add appointments to multiple calendars and/or you can send e-mail to th attendees. If you choose to let others add their own appointments (which we do, because it has a bug wher appointments scheduled by others do not have alarms associate with them), then if they are using the Sun mail tool they can drag the e-mail message and drop it into the calendar tool and it schedules the meeting for them directly. ~From: Steven Poltrock The latest version of calentool in Sun's OpenWindow environment will merge several calendars so you can see when there is an open time slot. ~From: Peter Loeffler Its a group calendar with a graphical visualisation for browsing multiple calendars of colleagues. ---------------------------------------------------------------------- Name: Caucus Env: "Many, from PCs to Mainframes" Maker: Camber-Roth A Division of Aule-Tek, Inc. Telephone: (518) 273-0983 1223 Peoples Avenue Fax: (518) 276-638 Troy, New York 12180 E-Mail: info@aule-tek.com ~From: Jim Tremblay Caucus organizes your input as on-line group meetings or private messages ---------------------------------------------------------------------- Name: Clockwise Env: "Unix" Maker: Phase II sofware corporation 238 Broadway Cambridge, Massachusetts, 02139-192 (800) 735 2557. ~From: Francois Schiettecatte You can schedule events (using resources such as conferenc rooms, etc) with multiple people. I will notify people by email. It will also manage conflicts, etc. ~From: bob Tell them MMB sent you. ~From: Wayne Lyle Not real sophisicated but it does the trick. A new release is coming out soon to make group scheduling easier. The price is reasonable, a couple hundred dollars for enough tokens to run a resonable sized office (a token is needed for each concurrent user). We have a 45 user licence that seems to easily cover an office of about 250 people. The interface is what appeals to us the most, since it can be run from any terminal or from a GUI. Most of the ones I have seen only run from the GUI, and having 200+ terminals makes these programs useless. Not saying this is the best thing but at least it does the trick for us. They have a pretty good demo policy, for $50 you get a timed full working copy. ---------------------------------------------------------------------- Name: Meeting Maker Env: Mac, Windows (soon) Maker: ON Technology on.tech@applelink, (617) 876-0900 ~From: Tim Stephens ON will send you a demo (good for a month) suitable for 25 users. This product will also schedule rooms/resources for you, and attach text documents/agendas to meeting proposals. ~From: Peter Calingaert Meeting Maker for the Macintosh is a very nice program, is easy to use, and has lots of features. ~From: Steven Poltrock IBM's Office Vision product offers a calendar with similar functionality [to other group calendar programs], but it is only available for mainframes. --------------------------------------------------------------------- Name: Synchronize Env: SunOS 4.1.x systems under Motif, at least (possibly others) Maker: CrossWind Technologies 6630 Highway 9, Suite 201 Felton, CA 95018 ~From: Hugh LaMaster It seems to do a very good job of integrating individual schedules and groups with meetings, etc. --------------------------------------------------------------------- From: sanjiv@cse.unl.edu (Sanjiv K. Bhatia Date: 2 Sep 92 21:46:19 GMT A good compilation of lists has already been posted by David Sanderson. I just thought of pointing out a PD package called appt which runs under Unix (does not require X windows). I just checked the archie server and it seems to be available on five sites. However, if someone sends me mail, I can send it out to you as well. I use it to keep track of my appointments. Sanjiv - Sanjiv K. Bhatia Department of Mathematics & Computer Science sanjiv@redbird.umsl.edu University of Missouri -- St. Louis voice: (314)-553-6520 8001 Natural Bridge Road St. Louis, MO 63121-4499 ---------------------------------------------------------------------- From: fredw@fred1.demon.co.uk (Fred Weil) Subject: Re: Calendar managers: no interaction standard Date: Sat, 29 Jan 1994 11:56:35 +0000 UNIX products that do calendaring:- UNIPLEX Version 7 from UNIPLEX Synchronize from CrossWinds (may be X.Windows only) Cliq from Quadratron Office Power from IC If you want to extend to X.Windows UNIPLEX onGO Synchronize Aster*x Group Calendar/Scheduling ------------------------- From: obrecht@imagen.com (Doug Obrecht) Subject: Group Calendar/Scheduling S/W Date: 11 Feb 94 21:02:15 GMT QUESTION: Does anyone know if there is a group scheduling shareware package that operates under UNIX (X/openwin/etc) and PC's (DOS or Windows). available on the net? We would like to keep track of and monitor meeting times amoung 40 or so people. If there are no shareware packages available, how about commercial packages? ============================================================ The following are addresses and phone numbers for companies mentioned in the responses Uniplex Integration Systems, Inc 600 E. Las Colinas Blvd., Suite 140 Irving, TX 75039 800-356-8063; 214-556-0106 CrossWind Technologies, Inc 6630 Hwy. 9, Suite 201 Felton, CA 95018 408-335-4988 ICL, Inc. PO Box 19593, 9801 Muirlands Blvd Irvine, CA 92713 714-855-5500 Quadratron Systems, Inc. 31368 Via Colinas, Suite 108 Westlake Village, CA 91362 818-865-665 Russell Information Sciences, Inc. 115 Columbia, Suite 100 Laguna Hills, CA 92656 714-362-400 Phase II Software Corp. 21-G Olympia Ave., Suite 20 Woburn, MA 01801 800-735-2557; 617-937-0256 On Technology Corporation 1 Cambridge Center, Kendall Square Cambridge, MA 02142 800-548-8871; 617-374-1400 CaLANdar product ---------------- From: tjw@mitre.org (Terry Woodhouse) Newsgroups: comp.groupware Subject: Anyone using CaLANdar from MSI? Date: 8 Mar 1994 14:24:11 GM I am looking for experiences (pro or con) with Microsystems Software Inc's CaLANdar product. This is basically a network scheduler plu some chat and task tracking capabilities. Any opinions welcome. Terry Woodhouse tjw@mitre.org The MITRE Corp., San Antonio T GroupIE and GroupIT ------------------- Subject: Re: If you use/develop a groupware toolkit, read this (please)! Date: 8 Mar 94 17:41:58 As GroupIE and GroupIT have been mentioned here, let me post my email to Timur. You can do anonymous ftp of GroupIE-related papers from tk.telematik.informatik.uni-karlsruhe.de:pub/papers/NESTOR The file 1STREAD.ME contains the references. You would probabl want to look at CSCWWS91, HCI91, ECSCW91, ECSCW93. However, these papers are not very up-to-date. I am currently working on a chapter on GroupIE for a book but this will take some time GroupIE and GroupIT are implementations that have been done as part of my PhD thesis in order to validate new concepts for supporting distributed teamwork. The software is fully functional but not a product, especially as far as documentation and user-friendlyness is concerned. We used GroupIE and GroupIT within project NESTOR to support teamwork between authors and learners in computer-aided learning. The software, however, is generic i.e. adaptable to various application domains. GroupIT (Group Interaction Tool) is an object-oriented graphical multi-user editor with integrated email functionality. It stands ou for its flexible selection of interaction characteristics. GroupIE (Group Interaction Environment) is a complete development and runtime support system for CSCW applications. It is based on a comprehensive model of distributed teamwork along the aspects of interaction and coordination. The software runs on Ultrix DECstations with TCP/IP on top of a distribution extension to Smalltalk-80 that we wrote. The model and the system are described in my dissertation `Tom Ruedebusch, CSCW - Generische Unterstuetzung von Teamarbeit in verteilten DV-Systemen, DUV (Gabler, Vieweg, Westdeutscher Verlag), Wiesbaden, 1993, ISBN 3-8244-2043-0' but this book is in german.. To PS: A new article describes the use of GroupIE for cooperation support in computer-aided authoring and learning and will be published in the proceedings of ED-MEDIA 94 in Vancouver, Canada. ---------------------------------------------------------------- Dr. Tom Ruedebusch Tel: +49-721-608-4046 Telematics - Telecooperation Fax: +49-721-388097 Department of Computer Scienc University of Karlsruhe D-76128 Karlsruhe, Germany tom@informatik.uni-karlsruhe.de ----------------------------------------------------------------- Subject: Re: If you use/develop a groupware toolkit, rea Date: 9 Mar 1994 18:11:25 GMT Another excellent product for the unix environment (Sun/Openwindows is where I have used it) is KMS from Knowledge Management Systems. They are located in the Pittsburgh PA area, but I don't have an address. KMS is an extremely powerful distributed hypermedia system which has an excellent toolset of basic functions from which users can create application specific tools and processes. -> Note I am not at all associated with the company, just an extremely satisfied (unfortunately former) user. Mike Stoughton ... who does not speak for stote@tsun.eglin.af.mil Sverdrup Technology, Inc David S. Stodolsky, PhD Internet: stodolsk@andromeda.rutgers.edu Inst. of Political Science Internet: david@arch.ping.dk Univ. of Copenhagen, Rosenborgg. 15 Tel.: + 45 32 97 66 74 DK-1130 Copenhagen K, Denmark Fax: + 45 31 59 76 44 From portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv Sun Mar 12 16:28:58 1995 Path: portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv From: david@arch.ping.dk (David Stodolsky) Newsgroups: comp.groupware,comp.answers,news.answers Subject: comp.groupware FAQ: Bibliography2: Frequently Asked Questions Supersedes: Followup-To: comp.groupware Date: 9 Mar 1995 21:33:40 GMT Organization: Copenhagen University Lines: 745 Approved: news-answers-request@MIT.EDU Distribution: worl Expires: 6 Apr 1995 21:31:42 GMT Message-ID: References: 4. ENABLING TECHNOLOGIES -- SYSTEM CAPABILITIES............................ 4.1. MULTI-MEDIA ELECTRONIC MAIL "Power, Ease of Use and Cooperative Work in a Practical Multimedia Message System" Borenstein, N., Thyberg, C. International Journal of Man-Machine Studies Vol. 34; 1991.................................. 4.2. PERSONAL NAMING "Relevance of the X.500 Directory to CSCW Applications" Prinz, W., Pennelli, P., Proceedings of 1st European Conference on CSCW; September 1989....................................................... 4.3. CONNECTIVITY FOR CONFERENCING "Replicated Document Management in a Group Communication System" Kawell, L., Beckhardt, S., Halvorsen, T., Ozzie, R., Grief, I., Proceedings of CSCW'88; September 1988................................ 4.4. HYPERTEXT "Hypertext: An Introduction and Survey" Conklin, J., IEEE Computer; September 1987........................................................ 5. ENABLING TECHNOLOGIES -- USER INTERFACES................................ 5.1. THE "DESKTOP" METAPHOR "The Xerox Star: A Retrospective" Johnson, J., Roberts, T., Verplank, W., Smith, D., Irby, C., Beard, M., Mackey, K., IEEE Computer; September 1989........................................................ 5.2. THE "ROOMS" METAPHO "Rooms: The Use of Multiple Virtual Workspaces to Reduce Spac Contention in a Window-based Graphic User Interface" Henderson D., Card, S., ACM Transactions on Graphics, Vol. 5 No. 3; July 1986... 5.3. THE "OFFICE BUILDING" METAPHOR "Approaching Group Communication By Means Of An Office Building Metaphor" Madsen, C. Proceedings of 1st European Conference on CSCW; September 1989.................................................. 6. COMPUTER SUPPORTED MEETINGS............................................. 6.1. FACE-TO-FACE MEETINGS "Beyond the Chalkboard: Computer Support for Collaboration an Problem Solving in Meetings," Stefik, M., Foster, G., Brobow, D., Kahn, K., Lanning, S., Suchman, L. Communications of the ACM; January 1987......................................................... 6.2. GROUP INTERACTION TOOL "Electronic Meeting Systems to Support Group Work" Nunamaker, J.F. Dennis, A., Valacich, J., Vogel, D., George, J., CACM Vol. 22, No. 7; July, 1991......................................................... 6.3. DISTRIBUTED MEETINGS "Experiences in the Use of a Media Space" Mantei, M., Baecker, R., Sellen, A., Buxton, W., and Milligan, T., CHI '91 Conference Proceedings; March 1991............................................... and synchronous CSCW ------------------------------------ From: wilk@Informatik.TU-Muenchen.DE (Christian Wilk) Subject: Summary of VR&CSC Date: Tue, 1 Feb 1994 13:52:16 GMT Here is the summary of my request on VR & synchronous CSCW. Every article is seperated by an underline. ----------------------------- Benford, Steve and Lennart Fahlen (1993), 'A spatial model of interaction in large virtual environments' In Prodeedings of ECSCW-93, ed. G. De Michelis, C. Simone, & K. Schmidt, 13-17 September, Milan: Kluwer Academic Publishers. ------------------------------ BrickNet: A Software Toolkit for Network-Based Virtual Worlds Gurminder Singh, Luis Serra, Willie Png, Hern Ng Institute of Systems Science National University of Singapore Kent Ridge Singapore 0511. gsingh@iss.nus.sg Abstract Network-based virtual worlds allow multiple virtual worlds connected on a network t share information with one another. The development effort required to produce a network-based virtual world is quite large. The BrickNet toolkit simplifies this development by providing the standard facilities required by a wide range of network-based virtual worlds. It provides support for graphical, behavioral and network modeling of virtual worlds in an object-oriented fashion. BrickNet enables graphical objects to be maintained, managed, and used efficiently, and permits objects to be shared by multiple virtual worlds. In this paper, the architecture and implementation of BrickNet are described. ------------------------------ Benford, S., Ingram, R. and Rodden,T. (1992). Exploiting virtua reality as a conceptual model for CSCW. In Proceedings of IEE Colloquium on 'Using Virtual Worlds' (Digest No.093) (pp. 1/1-5). London, UK: IEE. Harashima, H. (1993). Towards intelligent visual media. Journal of the Institute of Television Engineers of Japan. vol.47, no.1, pp. 18-23. Suzuki, G., Sugawara, S., Watanabe, K. and Nagashima, Y. (1993). Virtual collaborative workspace. NTT Review. vol.5, no.2. pp. 74-81. Wexelblat, A. (1993). The Reality of Coperation: Virtual Reality and CSCW. In A. Wexelblat (Ed.) Virtual Reality: Applications and Explorations, pp. 23-44. Cambridge, MA: Academic Press Professional. ------------------------------ I recently read an interesting series of articles on VR in the October 1993 issue of IEEE Spectrum. On page 30, one of the articles in the series (entitled "A 'Room' with a 'View'") talks about a research project, at the Electronic Visualization Laboratory of the University of Illinois at Chicago, called the Cave. To quote the short introduction to the article "To match virtual reality to real tasks, researchers built a smoothly functioning walk-in system mostly from off-the-shelf components." ------------------------------ You could take a look in /pub/MultiG at ftp.kth.se. The MultiG project has generated some papers on CSCW and VR. Unfortunately not everything is in the ftp archive. You could also talk to Lennart E Fahlen who can point you to further research. Collaborative Multimedia Scientific Design ----------------------------------------- V. Anupam and C.L. Bajaj Collaborative Multimedia Scientific Design in SHASTRA Proceedings of the 1993 ACM SIGGRAPH Symposium on Multimedia'93, Anahiem, CA. Desktop videoconferencing Report -------------------------------- From: janicewolf@aol.com (Janicewolf) Newsgroups: comp.groupwar Subject: Desktop videoconferencing Repor Date: 2 May 1994 18:21:11 -0400 Applied Business teleCommunication's (ABC)has just released its "Desktop Videoconferencing Report" . The report is a 3-ring binder that is updated quarterly. It includes essay from industry leaders, comparative product matricies and individual write-ups on products and manufacturer and distributor contact listings. The report is $150 and includes the initial binder and 3 quarterly updates. Volume 1, Quarter 1 includes: Section 1 - Introduction - Editorial Advisory Board - Industry/Vendor Contact lis - Glossary of Desktop videoconferencing Terminology Section 2 - Essays - Desktop Videoconferencing: An Introductio - Personal Video Communications: Desktop Videoconferencing and Consumer Videotelephony - Networking Approaches - Desktop Video for Instruction Section 3 - Product Reports Section 4 - Matrix Comparison Charts - Features - Platform - Networking - Packages Mapping Logical Arguments ------------------------- Newsgroups: alt.hypertext,comp.groupware From: "Michael Chui" Subject: Re: Looking for Designs for Mapping Logical Arguments Date: Sat, 30 Apr 1994 19:58:27 -0500 In article <9404291127.AA10463@rx7.intercon.com>, Dave Kosiur wrote: >In article , pjohnson@hookup.net (Pete >Johnson) writes >> I'm interested designs for representing information organized around >> the deconstruction of logical arguments. The general task I have in >> mind is the analysis of public policy but I am also interested in >> finding other more generic or specific designs, or prototypes which >> may provide some ideas. > >Take a look at the IBIS and gIBIS systems You also might want to look at the following reference: Smolensky, Bell, Fox, King & Lewis, "Constraint-Based Hypertext for Argumentation" in _Hypertext '87 Proceedings_, ACM, 1989. A gIBIS paper follows Smolensky et al. A third paper b Catherine Marshall involving modeling of a type of policy decision- making process is also included in those Proceedings, and would also probably be of interest. Michael Chui mchui@cs.indiana.edu David S. Stodolsky, PhD Internet: stodolsk@andromeda.rutgers.edu Inst. of Political Science Internet: david@arch.ping.dk Univ. of Copenhagen, Rosenborgg. 15 Tel.: + 45 32 97 66 74 DK-1130 Copenhagen K, Denmark Fax: + 45 31 59 76 44 From portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv Sun Mar 12 16:28:59 1995 Path: portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv From: david@arch.ping.dk (David Stodolsky) Newsgroups: comp.groupware,comp.answers,news.answers Subject: comp.groupware FAQ: Products2: Frequently Asked Question Supersedes: Followup-To: comp.groupware Date: 9 Mar 1995 21:33:44 GM Organization: Copenhagen Universit Lines: 77 Approved: news-answers-request@MIT.EDU Distribution: world Expires: 6 Apr 1995 21:31:42 GMT Message-ID: References: 4104-24th Street #419.. .. San Francisco, CA 94114-3615.. .. o415/647-6383 f415/647-6384.. ..Mosaic/World-Wide-Web Front Door: .. ..ftp://netcom7.netcom.com/pub/consensus/www/ConsensusFrontDoor.html .. UNIX groupware application --------------------------- From: garfinke@hpfcso.FC.HP.COM (Dan Garfinkel) Subject: Re: Does groupware exist? Date: 19 May 92 16:14:15 GMT Organization: Hewlett-Packard, Fort Collins, CO, USA There is an "application sharing" system available for HP workstations and X terminals call HP SharedX. It allows multiple users to interact with X based applications over wide area networks (including serial lines and ISDN) as though they were in the same office. Only the "sender" of the application need the HP SharedX software, "recievers" only need an X capable display. A single user liscense lists for $495US with substantial discounts for multi- user liscenses. This system has been available for about a year and is in wide use in a few companies, including within HP. A good write-up on SharedX (and some other groupware applications) appears in a special issue of UnixWorld, called Interoperability 1992, page 33-37 (published in May, I believe). Other references on HP SharedX are available from me on request. ---- A groupware spreadsheet called eXclaim! is available for many Unix boxes. It lets several people edit the same spreadsheet simultaneously, without stepping on each others' toes. Please contact danm@qsp.com for more info. (Twin Sun helped implement it, so I'm not unbiased.) eXclaim!'s groupware features were built using a groupware software toolkit called COeX, which is intended for use by software developers to build their own groupware, either from scratch or by ``groupwarizing'' existing applications. Please contact request@twinsun.com for more info --- Try XTV, which "taps" the connection between the client and the server and therefore doesn't require source, special libraries, customized servers, etc. You'll find it on the R5 contrib-2 tape or it can be FTP'd from xanth.cs.odu.edu:/wahab/xtv.r2.tar.Z. : Mark A. Feit, Software Engineer : Internet: feit@era.com : : Engineering Research Associates : USENET: ...!uunet!era!feit : ---- From: tvv@ncsc.org (Terry Myerson) Subject: Re: Experience with Communique from Insoft Inc. ? Date: 15 Oct 92 15:59:38 GMT Organization: North Carolina Supercomputing Center ShowMe is specifically a shared shetckpad application. Shared allows user to share entire X sessions. I prefer a public domain sketckpad to ShowMe, called Wscrawl. Wscrawl is written by Brian Wilson of Apple Computer in his free time. I have placed binaries and source code for Wscrawl on the International AVS Center anonymous ftp site : ftp 128.109.178.23 ( avs.ncsc.org anonymous email cd pub/wscrawl ls : sgi.wscrawl.Z SGI binary hp.wscrawl.Z HP 700 binary ibm.wscrawl.Z IBM RS 6000 binary wscrawl.shar.Z Source Code apple.wscrawl.Z AUX binary wscrawl_tech_paper.ps.Z Paper on the sketchpad implementation sun.wscrawl Sun binary Likewise, we prefer a public domain shared X utility called XTV - I can provide more info on this if someone requests it as well. XTV runs on many different platforms. It is developed by the University of North Carolina at Chapel Hill. ---- From: sylvia@dcs.qmw.ac.uk Subject: Re: Group editor for Suns Date: Fri, 5 Feb 1993 02:09:36 PST There's also a set of tools (group editor, sketch tool, etc.)from Xtel services of Nottingham. They're a small company, but I believe their tools are being used in the MICE project, so they might be available. Contac g.lunt@xtel.co.uk> Sylvia Wilbur --- Fri Feb 5 15:40:44 1993 Date: Fri, 5 Feb 1993 06:15:25 PST From: Martin Beer Subject: Re: Group editor for Suns > >I am involved in a project of our psych dept in which the effectiveness o > >business meetings in face-to-face vs. computer-mediated interaction will b > >compared. They want to study joint document editing tasks in which all > >participants can see and change the document, and communicate via a common > >"talk" window. > >Which CSCW software can you recommend for this purpose that run on Su > >Sparcstations (is it feasible to do it on IPCs)? The program should be > >easily usable by computer novices. The Andrew multimedia editor ez provides most of the functionality you require You can certainly concurrently edit documents, and there is a talk feature somewhere. It is reasonably easy to use, and customised applications can be built readily/ It works well on Sparcstations. Dr. Martin Beer, Department of Computer Science, Telephone 051-794-3672 University of Liverpool, Fax: 051-794-3715 Chadwick Tower, P.O. Box 147, EMail mdb@uk.ac.liverpool.compsci LIVERPOOL. L69 3BX. United Kingdom. ---- Also take a look at BBN/Slate from BBN (educational license around US $100). For further details contact Pam Gazley (pazley@bbn.com). J C McCarthy, V C Miles, A F Monk, "An Experimental Study in Common Ground in Text-based Communication", in Proc. of CHI'91 ACM Press,pp209-217, New Orleans, 28 Apr-2 May 1991. Tony Plant | BNR Europe Ltd, Harlow, Essex, UK, CM17 9NA (aka T.A.Plant@bnr.co.uk) | Tel : +44 279 402109 (ESN 742 2109) ---- Date: Fri, 5 Feb 1993 07:45:00 PST From: Paul Dourish Subject: Re: Group editor for Suns Organisation: Rank Xerox EuroPARC, Cambridge, UK Phone: +44 223 341512 ShowMe is a shared paint-style program, rather than allowing text editing. It provides a feature allowing bitmap images from elsewher on the screen to be captured and annotated, but only using paint facilities --- John Bazik: >window-sharing systems for X 4 Feb 93 16:38 In article <1993Feb4.160703.10602@walter.bellcore.com>, Tom Brinck writes |> |> xmx: Obtain it from wilma.cs.brown.edu Xmx works with *any* window manager, *any* X client(s) and *any* X server(s). John ---- Virtual Notebook System ---------------------- A commercial groupware product is The Virtual Notebook System, sold b The ForeFront Group, Inc. 1709 Dryden, Suite 901 Houston, TX 77030 Voice: 713-790-9051 FAX: 713-798-4602 EMail: groupwork@wilkins.bcm.tmc.edu VNS runs a server on a Unix (Ultrix, AIX, IRIS, NEWS-OS, SunOS) box and clients under Unix with X Windows (DECwindows window manager, NCD's ncdwm, Solbourne's swm, Sun's OpenWindows, twm, or mwm), MS-DOS Windows, and Apple Macintosh. Data is stored in a database: ndbm, Sybase SQL Server, or Ingres. VisionQues ----------- From: eyu@hamlet.umd.edu (Ellen Yu) Newsgroups: comp.groupware Subject: Re: Need software for brainstorming and problem solving. Date: 15 Oct 92 13:40:48 GMT We use VisionQuest from CTC here at the University of Maryland. We've use parts of it in an academic setting and we've used it a lot for decision making. I find it to be very flexible. There are 9 tools and I will try to briefly describe their capability: brainwriting provides brainstorming capability. everyone basically can "talk" at the same time by typing in their answers. A collective group list is displayed in realtime. Part of each participant's screen is their "private" area to type and the other part reflects th groups answers. comment cards This tool is similar to brainwriting except that you provide topics and then allow the participants to comment on them. This is a good tool for getting feedback on things or gathering opinions. subgroup This tool allows you to define the number of items you can pick from a list. You define their significance (most important, most significant, worst, etc.) point allocation You define the maximum number of "widgets" that can be allocated and the participants allocate those among the given alternatives. This can be used as $ in a budgeting exercise (as an example). scorin This is a multi-criteria tool. You define the criteria and weighting and then the participants score (the scale is defined by you) based on these criteria. The score is then normalized. votin This is a yes, no, abstain tool. You get a count of number of yes, number of no, and the number of abstain. rating The participants rate all alternatives listed in this tool. You set the rating scale and what it signifies. Group average is displayed. ranking You rank a list by physically moving items around in the list. compactor You set up categories and each participant puts each alternativ in the category they feel it belongs in. You get a frequency count of how many people put each item in each category. This is my attempt to describe the tools (I did not go and dig out the manual and type what it says in the manual) One of the most important features of this tool is that all input is ANONYMOUS. All the input from one tool can be imported (with various filter capabilities to another exercise. All the people I've had use it love the tool. It handles the anytime, anyplace scenario although we use it mostly in th same time, same place scenario. Yes, there are some things I don't like about it (in regards to the user interface), but I must say the company has listened to our comments and are working on changes. The basic functionality that this tool provides is great. It runs in DOS right now (or in a DOS session in Windows). They are currently working on a Windows version. This is a hard tool to try and describe (any groupware tool usually is). You have to really "experience" it in order to understand how it works. If you want more information on the product, you can call CTC a (512) 794-8858 No - I do not work for CTC - I'm just a satisfied customer. I'd be happy to correspond through email in more detail with anyone who has specific questions about VisionQuest. Ellen -- Ellen Yu, AT&T Teaching Theater Phone: (301) 403-4623 office Computer Science Center, Univ. of MD (301) 403-4628 Fax 4321 Hartwick Rd., Suite 500 Internet: eyu@umd5.umd.edu College Park, MD 20740 Compuserve: 71641,1764 From: kwlyon@aol.com (KWLyon) Newsgroups: comp.groupware Subject: Re: Group Decision Support Products? Date: 18 Mar 1994 13:31:05 -0500 [...] VisionQuest is vended by Collaborative Systems Corp of Austin Texas, phone 800 856 MEET. This product is simpler and easier to learn than GroupSystems, in my opinion. I think of this vendor as the new kid on the block, tho they've been around now for 4 years or so, under various names. Ken Lyon, consultant. Date: Sun, 22 May 1994 19:00:32 +0200 Reply-To: Group Support Systems From: Jonathan Miller Subject: Re: Users of VisionQuest for Windows To: Multiple recipients of list GSS-L Followup-To: comp.groupware Date: 9 Mar 1995 21:33:49 GMT Organization: Copenhagen University Lines: 746 Approved: news-answers-request@MIT.EDU Distribution: world Expires: 6 Apr 1995 21:31:42 GMT Message-ID: NNTP-Posting-Host: bloom-picayune.mit.edu Summary: Groupware Products, part three Keywords: CSCW, orgware, group, interactive, shared, environments X-Last-Updated: 1994/05/23 Originator: faqserv@bloom-picayune.MIT.EDU Xref: portal.gmu.edu comp.groupware:2749 comp.answers:7465 news.answers:23502 Archive-name: comp-groupware-faq/products3 Last-modified: 1994.3.20 Version: 2.0 Copyright: 1994 (c) David S. Stodolsky, PhD Groupware Products - Part =========================== Business Process Reengineering Tool ----------------------------------- Newsgroups: comp.infosystems From: Jerome Kreuser OBPIE 32796 Subject: Re: BPR Tools ~# Date: Tue, 8 Mar 1994 16:16:36 GMT Jerome Kreuser OBPIE 32796 wrote Are there other useful tools available for BPR? You should consider RDD-100 from Ascent Logic Corporation, CA, USA. This i a system engineering tool, but many concepts in Systems Engineering and BP are common. I have used this tool for doing reverse-engineering of software _and_ for modelling business processes, the latter case was a military organization. In the case of organizational modelling both reverse-engineering, i.e. figuring out what people reall are doing, and forward engineering, i.e. what they should do, was done. It worked well. It is a comprehensive tool with a its basis in a methodology called Requirements Driven Development. It has very good support for traceability, dynamic simulation/verification facilities etc. Newsgroups: comp.infosystems From: "Susanne Strahringer" Subject: Re: BPR Tool Date: Wed, 9 Mar 1994 11:29:13 GMT In SPURR, K., LAYZELL, P., JENNISON, L., RICHARDS, N. (edts.) Software Assistance for Business Re-engineering, John Wiley 1993, several tools are described. These include: APACHE (Electronic Data Systems): proprietary Business Design Facility (Texas Instruments): commercially available Business Improvement Facility (Virtual Software Factory): commercially available CADDIE (Logica Cambridge Ltd): research tool for consultancy support iThink (High Performance Systems): commercially available PROCESSWISE WORKBENCH (International Computers Ltd, ICL): commercially available RADitor (Co-ordination Systems Ltd): commercially available SES/Workbench (Scientific and Engineering Software): commercially available TOP-IX (TOP-IX Ltd): commercially available Apart from these I came across the following products. All but the first of the following tools are of german or suisse origin and therefore probably not available in an English version. ProcessWeaver (Cap Gemini Innovation) BONAPART (UBIS GmbH) ARIS-Tools (IDS Prof. Scheer GmbH) MOSAIK (sietec consulting GmbH Co. OHG) Workflow Analyzer (C.I.T. GmbH) INCOME (Promatis Informatik GmbH & Co KG) PACE (Grossenbacher Elektronik AG) GRADE (Siemens Nixdorf) Newsgroups: comp.infosystems From: jpt@jytkoson2.jyu.fi (Juha-Pekka Tolvanen) Subject: RE: BPR tools Date: Tue, 15 Mar 1994 14:20:23 GMT One tool that can be added to the list of BPR tools is a metaCASE tool called MetaEdit (MetaCase Consulting Inc.,metacase@jsp.fi). A specific feature of Metaedit is that the modeling methods included can be customized to different purposes (e.g. to modeling of logistic processes or to workflow modeling), or even new methods can be created. Current method support for BPR include value process modeling and activity modeling -- Juha-Pekka Tolvanen Department of Computer Science and Information Systems University of Jyva:skyla: P.O.Box 35, 40351 Jyva:skyla:, Finland E-mail: jpt@jyu.fi Tel: +358 41 603039, fax: 358 41 60361 Collaborative Multimedia Scientific Design ------------------------------------------ SHASTRA is a X-11 based distributed and collaborative multimedi environment for cooperative problem solving. Licensed and sold by the Purdue Research Foundation. For info contact Prof. Chandrajit Bajaj (bajaj@cs.purdue.edu), 317-494-6531 fax 317-494-0739. Internet conference to Notes database ------------------------------------- Newsgroups: comp.groupware From: joe@netcom.com (Joseph Jesson) Subject: Re: Converting internet conference to Notes database Date: Thu, 3 Mar 1994 23:07:49 GMT Our product(s) does exactly that without the intermediate import requirement. A UNIX spooled file injected into a Notes Database is available for $320.00 (use your UNIX shell account and rn to collect the newsgroups of interest A full-blown NNTP-to-Notes production gateway goes for $8,700 per Notes server and completes a real-time translation of an NNTP newsfeed into Notes. We have now been in production for over 6 months now and have man satisfied customers! Let me know if you want additional information... Joe Jesson, 708-356-6817 joe@netcom.com MeetingWorks ------------ Subject: Windows-based GSS Date: Fri, 20 May 94 15:52:00 PST MeetingWorks is a Windows-based GSS that has just been released for commercial use. [..........] It is currently designed for small to medium sized groups who meet in a face-to-face setting. However, the software does not have a built-in limit on the numbe of participants, and the current version could be used along with separate teleconferencing software. It is essentially a modular toolkit that can be used to design meetings fo almost any purpose. It includes tools to support idea generation and commenting, discussion and organization of ideas, exploration of relationships (cross-impact analysis), and a variety of evaluation approaches (voting, selecting, ranking, rating, multi-attribute utility analysis). Almost any other Windows or DOS program can be added to a meeting script, and executed at the appropriate time during the meeting. The MeetingWorks modules create a variety of reports, tables, and graphs which can be distributed during the meeting, and/or used to document the activities of the group. Licenses for an unlimited number of participants are $15,000 for commercial firms, and $10,000 for educational and non-profit organizations. A "teaching only" version will be available in the Fall, packaged with a supplemental text on GSS. This version will be fully functional, but the screens and reports will included messages that it is not for any use other than teaching. For further information (demo disks and brochures are available), contact me at: Dr. L. Floyd Lewis Decision Science Dept. Western Washington University Bellingham, WA 98225-9077 lewis@cbe.wwu.edu IBIS, gIBIS, CM/1 ---------------- Newsgroups: alt.hypertext,comp.groupware From: kcby@netcom.com (K.C. Burgess Yakemovic) Subject: Re: Looking for Designs for Mapping Logical Argument Date: Sun, 1 May 1994 14:56:15 GM In article <9404291127.AA10463@rx7.intercon.com> doc@intercon.com (Dave Kosiur) writes: >In article , pjohnson@hookup.net (Pete >Johnson) writes: >> I'm interested designs for representing information organized around >> the deconstruction of logical arguments. > >Take a look at the IBIS and gIBIS systems. >.... gIBIS had been a long-term project at MCC >in Austin. I believe the principals have since started their own business, >but, for the life of me, I cannot remember the company or product name Jeff Conklin was the primary researcher in this work at MCC. He can be reached at: Corporate Memory Systems 8920 Business Park Drive Austin TX 78759 phone: 512-795-9999 fax: 512-794-5921 email: conklin@msi.com The product name is CM/1. I am not connected with this company, but I did work with Jeff while he was at MCC... so I've kept up a bit with his more recent work. -- kcb KC Burgess Yakemovic Group Performance Systems Inc. phone / fax: 404-395-0282 4776 Village N. Ct. email : kcby@netcom.com Atlanta GA 30338 USA k-lendars --------- From: leon@crios.inria.fr (Jean-Michel Leon) Newsgroups: comp.windows.x.apps,comp.windows.x.motif,comp.groupware Subject: ANNOUNCING k-lendars: multi-user, multi-calendar diary. Date: 28 Apr 1994 17:02:41 GMT DESCRIPTION : ---------- k-lendars is a multi-user / multi-calendar diary It is a MOTIF user interface to a distributed calendar manager. Communications are based on email and require a dispatch mechanis (procmail, slocal,... Anyway if you do not want to use the multi user capabilities, you can us k-lendars in single-user mode, with one or more calendars. Features of version 1.1 are: - multi/calendar support - multi/user support, with group managment mechanisms - select/unselect any calendar - Year view - Day view - repeating appointments - alarms (up to 1 week before an appointment - MOTIF 1.2 interface - mouse oriented interface - customizability AVAILABILITY : ----------- k-lendars sources are freely available, read the COPYRIGHT file. ftp location: avahi.inria.fr:/pub/k-lendars-1.1.tar.gz ftp.x.org:/contrib/k-lendars-1.1.tar.gz -- Jean-Michel.Leon@sophia.inria.fr - Groupe Bull See the Koala team. Schedule Publisher ----------------- Newsgroups: comp.groupware From: hillelm@psun (Hillel Meyers) Subject: Re: Looking for Schedule Publisher Date: Wed, 18 May 1994 22:27:21 GMT Schedule Publisher is from Lucas Managment Systems. You can contac Anndee McManus in Detroit at 810-353-4080 I have no experience with the tool, so I can give no comment. == Hillel A. Meyers - Motorola - SMTP: hillelm@cadsun.corp.mot.com Collage for the X Window Syste ------------------------------- From: gbourhis@void.ncsa.uiuc.edu (Gilles Bourhis) Newsgroups: comp.groupware Subject: Collage for X release 1. Date: 21 Apr 1994 22:00:25 GMT The National Center for Supercomputing Applications at th University of Illinois at Urbana-Champaign is announcing the 1.3 release of Collage for the X Window System. Contacting address: softdev@ncsa.uiuc.edu Quick overview Collage is a tool with both scientific data analysis capabilities and collaboratives capabilities. Collage can read scientific data from HDF files and produce 2d images from them, annotate this images, view in a spreadsheet the actual datas, analyse them with some tools (profiling, histogram, contouring). Collage can also view images from various file format. Collage can be viewed also as a collaborative tools since several instances of collage can be linked together via a server (collage_server), exchanging message through the DTM protocol: what the end user will see is that each action of any participant in a Collage session is immediately propagated to the others, for example there is whiteboard where you can doodle things: everybody can watch what the other draw of write. New features in 1.3: . Full support of int16 (short) HDF type. . Support of int8 HDF type. . Backspace works when doodling text in image or whiteboard. . contour works for all data type. . animation of a 3d data along an arbitrary axis can be generated fro the 3d panel. . Fix bug when the default number of colorcells is less than 256. . Add options for naming of SDSs (use of annotation or not...). . Screen capture on SGI works better. . Delete buttons added so that you can recover some memory. . Add private copy button on the spreadsheet. Distribution The software is available through anonymous ftp for both binaries and source code. ftp ftp.ncsa.uiuc.edu (141.142.20.50) and answer anonymou to the Name question. Than cd /UNIX/XCollage/Collage1.3, get DOCS, quit ftp, read DOCS and download the binaries that you need. Enjoy ! -- Gilles Bourhis Software Development Group gbourhis@ncsa.uiuc.edu NCSA, U of I at Urbana-Champaign DEC's LinkWorks -------------- From: arndtr@cs.bu.edu (Randy Arndt) Newsgroups: comp.groupware Subject: Re: Is Lotus Notes REALLY groupware???? Date: 1 May 1994 13:23:08 GMT Philip Leung (philip-leung@cuhk.hk) wrote : Also, so far, I haven't seen discussions on DEC's LinkWorks. I do find it : quite impressive, especially on the document workflow capability. Any details : from anyone? : Philip Leung LinkWorks is one of the most impressive products that I have seen. I don't think that it is even in the same category as Notes. I recently attended a conference called Crossroads '94 (Hosted by the company I work for, I must add) where Digital was one of the main sponsors. The technology that they chose to exhibit was Linkworks. In addition to their exhibit, DEC also brought with them a customer (a major Canadian bank) who put on a live demonstration of the product. What I saw was incredible. As Philip pointed out, Linkworks does have extremely robust (yet easy to use) workflow capabilities. However, that is not the products only strong suit. What I was particularly impressed with was the product allowed developers to create a desktop of functions for users. I would liken this to the way Notes lets you build a set of applications in a folder. Unlike Notes, however, Linkworks is not a development environment. All of the applications are created with other products, but they are collected and organized within the Linkworks desktop. These don't even have to be custom applications. Products like Notes and Word are just as easily integrated into the desktop as custom applications. Another interesting feature is the portability of a user's desktop. As with Notes, Linkworks provides a custom desktop for each user. This desktop is also extremely portable. In the demonstration that I saw a remote user dialed into the home LAN and received the same desktop that he would have received if he had been physically located on the LAN. In fact, for all intents and purposes he was on the LAN even though he was over 3,000 miles away. What was even more interesting was that the process is intelligent. Developers can limit access to certain resources on the LAN (such as multimedia apps that would be too slow over phone lines or high security applications) for remote users. I am not often excited about groupware, but I consider this product quite good. It is an extremely young product, but I think it has a definite future in enterprisewide workflow. If anyone would like more information on Linkworks let me know and I will tell you who to get in touch with at DEC. Randy Arndt Open Systems Advisors From: tfee@vanbc.wimsey.com (Thomas Fee) Newsgroups: comp.groupware Subject: Lotus Notes .... LinkWork Date: 1 May 1994 09:22:04 -0700 I saw the DEC demo of LinkWorks two days ago and I agree it looks very interesting. It would be useful if we could come up with a succinc characterization of these products so that when we talk about them we don't make emotional speeches about with evocative visions. I don't know much about LinkWorks but here is a start LinkWorks is version control system with content routing cabability. Routes are generally pre-defined but can optionally be ad-hoc. A GUI presentation allows moderately powerful interactions with th system. There is no API nor scripting capabilit and so, generally, administration and extensiblity is primitive or limited. The system has some knowledge regarding the file-types under its control and the programs associated with these types. This may or may not be accurate. Any comments? -------- Thomas Fee Greater Vancouver Regional District, IT Architect/Planner Vancouver, British Columbia, Canad Workflow Management ------------------ From: as99999@raver.sbil.co.uk (Andrew Stuart) Newsgroups: comp.groupware Subject: Re: Need product-infos on Workflow Management Date: 6 May 1994 13:13:44 GM Reply-To: as99999@raver.sbil.co.u Which tool you use depends on your aplication, but some of the tools are Lotus Notes, Action Workflow, Staffware, Teamlinks, Delrina Formflow, Jetform, Wordperfect Informs and many others. The US edition of PC magazine reviewed Workgrouping packages in their June 93 issue. For pure workflow, there isnm't alot out there at the moment. Look closely at Action Workflow in conjunction with Lotus Notes, or use its SQL connectivity. It can be a good idea just to build your application using traditional tools such as Power or visual basic, but the use the add in libraries for Lotus Notes for each product to enhance their workgrouping abilities Andrew From: mfalexand@VNET.IBM.COM (Michael Alexander) Date: Sun, 22 May 94 00:09:02 CS Subject: Re: Need product-infos on Workflow Managemen Newsgroups: comp.groupware In article <2qdfq8$jh59offas_dike.sbil.co.uk> as999999raver.sbil.co.uk writes \deletionsp > For pure workflow, there isnm't alot out there at the moment. Look closely > at Action Workflow in conjunction with Lotus Notes, or use its SQL > connectivity. There's good news; IBM Corp. has just announced the availability of FlowMark, an industry-strength workflow manager. FlowMark is a fully object-oriented client/server application with functionality to do everything from graphically designing processes to animating and operating them. Persons involved in a FlowMark process see their assigned activities on their personalized work lists on their workstation. When they perform activities from the work list they are guided by appropriate help information, an supported by seamless invocation of the necessary programs. FlowMark is prepared to run with Lotus Notes, can be a front-end to 3270- based host applications and work with IBM VisualInfo for image based workflow, among others. It can be tailored for workflow management in a variety of industries. Applications areas also include business process documentation/improvement/re-engineering, ISO 9000 certification/Baldridge and application integration. For information contact your local IBM representative/office and ask for FlowMark/workgroup. If you need info on services around FlowMark or wan to provide them you can drop me a note Best Regards, Michael F.Alexander mfalexand@vnet.ibm.com Electronic Forms ---------------- From: CARESS@infocomp.csir.co.za (ABU ABRAHAMS) Newsgroups: comp.groupware Subject: Re: Info on Electronic Forms please. Date: Wed, 4 May 1994 09:12:37 The following references to packages were made. References: 1. Staffware: a robust workflow application from a Britis company with over 30,000 seats installed around the world. in London: +44 (0) 71 262 1021 2. AT&T ProcessIT: a new workflow product, backed by AT&T, and they also remarket DelRina's FormFlow software Seems to require AT&T Unix. Contact AT&T. 3. InConcert from XEROX. A good looking workflow application running on Windows or Unix clients, and Unix servers. In Palo Alto, CA: 415-424-0111 or 800-626-6775. 4> Reach Software Corporation has a package out It's an e-mail based workflow manager, with a forms generation package included, and graphical workflow design, for an all-PC environment. 5> Word Perfect INFORMS -Professional form handling,Network ready Email enabled. // //..\\ aabraham@infocomp.csir.co.za ====UU====UU= CSIR - S.A Natural Language Processing Based Group Decision Support -------------------------------------------------------- From: MilamAiken@aiken.bus.olemiss.edu (mkaiken@aiken.bus.olemiss.edu) Newsgroups: comp.groupware,comp.infosystems Subject: Re: groupware + infosystems: any thoughts? Date: 6 May 1994 16:33:37 GMT I developed a brainstorming program which enables participants to query data and knowledge bases via English sentences. The system then posts the answers in the comment stream. Studies have shown replies are faster an more accurate than if a human searched for the answers. Also, some participants believed this "intelligent agent" was actually a human posting the answers. For more information: 1. "Knowledge-based Information Retrieval for Group Decision Support Systems," M. Aiken & C. Govindarajulu, Journal of Database Management, 5(1) Winter 1994, 31-35. 2. "A Natural Language Processing Based Group Decision Support System," S. Conlon, B. Reithel, M. Aiken, & A. Shirani, Decision Support Systems, in press. --- Milam Aiken Univ of Mississippi ConversationBuilder ------------------- Date: 7 Feb 92 02:51:08 GMT We're pleased to announce the first release of the ConversationBuilder environment, a tool we've been building for `active'support of collaborative work. A copy of the release announcement is enclosed. If you would be interested in obtaining a copy of the system, or discussing the system or related issues, please dont hesitate to contact me. regards, Simon Kaplan Release Announcement ConversationBuilder v 2.0 An open environment for "collaborative process support" ConversationBuilder Group Human-Computer Interaction Laboratory University of Illinois at Urbana-Champaig For more information, contact: Simon Kaplan Human-Computer Interaction Laborator University of Illinois at Urbana-Champaign 1304 W. Springfield Avenue, Urbana IL 61801, USA email: kaplan@cs.uiuc.edu fax: +1 217 333 3501 phone: +1 217 244 0392 0. Brief Summary ConversationBuilder (CB) is an "open architecture" for the construction of collaborative systems. Rather than providing specific collaboration models, it provides a family of mechanisms which can be used to construct specific collaboration models (which we call protocols). We have used CB to define several protocols, including: - A simple IBIS model - A Negotiation model, based on CHAOS, which in turn is based on Coordinator - Code Inspection support - Software Process support - Collaborative document and code development suppor - A host of smaller auxiliary protocols which are used in many of the others. Some of these protocols are quite robust and in daily use; others are experimental. Some were developed purely as demos; still other protocols are under development The CB release includes several tools which can be used in a collaborative environment, or independently, including the CB server, Message Bus for tool interconnection, Widget Server for controlling and building user interfaces, Graph browser for hypertext browsing, and Epoch editor for text display an editing. Other tools, such as a shared drawing tool, will be released in th near future. The CB system has been designed to be open, so that other tool can be integrated with relative ease. (Brief descriptions of all these tool are included at the end of this document). The "products" of our research cover a wide spectrum of interests, includin - collaborative work (groupware?) systems - hypertext systems - tools for tool UI integration (widget server); allowing multiple tools to cooperatively and dynamically build and share a common user interface - support for inter-tool communication; an extension of the message server concept in field and softbench. - some work in the area of active-object persistent object storage. - multi-window, multifont text editors (epoch) Portions of CB could be of interest to people in any of these communities; we expect the system as a whole will be of interest to people in the CSCW, groupware, hypertext, (software) process modeling and related areas. CB is actually used at Illinois by our group to maintain itself as well as for other activities such as writing papers (i.e supporting the "real work" of research groups :-). 1. System Requirements We have tried to ensure that the CB system runs on as many variants of Un*x a possible. It is run regularly on Sun, HP and NeXT; it has been run on IBM RS/6000's and 386 and 486 boxes under SysV/3.2 also. It would (probably) run under SYSV.4 if you could find an appropriate Common Lisp. CB runs using a client-server model. The server is written in CLOS, and needs a fairly substantial machine (a sparc I+ with enough memory (> 24 meg if this is the only application on it) should be ok. The clients (user interfac clients) are all written in C and are fairly small. A 16meg machine should be more than adequate for the user interface part. The components, and their requirements are listed below: CB Server Comon Lisp with CLOS to at least PCL Mayday Rev 4b (i latest version) Any version of Allegro CL from 3.1 seems to be O (4.0 or better is preferred as it includes a nativ CLOS). AKCL and CMU Common Lisp with the latest PCL seem OK Lucid lisp is almost certainly OK, but we dont have it, so w havent tried it. I'd expect it would work with the usual mino porting hack problems. Graph Browser X11R4 or newer, Motif 1.1 Widget Server X11R4 or newer, Motif 1. Message Bus C Epoch 4.0 or newer, depends on C and X11R4 (actually epoch wil work on X11R3, but as the rest of the system doesnt, this is moot) Space requirements for a complete installation will be at least 60 meg. (including epoch). Most of this can be cleaned away after installation, down to around 20 meg. Thereafter your usage will grow as the CB database gets bigger. 2. Getting CB Some portions of CB are freely available: Epoch (under GNU license) and the message bus and widget server (under X11-type license). The CB server itself, which is needed for exploitation of the collaboration, hypertext and persistent storage features of CB, is distributed under a mor restrictive license and is only available to members of the ConverationBuilder consortium. Membership in the consortium is free for Universities. Other organizations should contact Simon Kaplan for information. Once you've joined the consortium and signed the CB license agreement, we'll give you a login so that you can FTP the restricted parts of the CB system. The unrestricted parts will be available from your login as well, but will also be available for anonymous FTP from cs.uiuc.edu. For those who do not have ftp access, we can arrange to send a tape (streamer, reel or exabyte). To obtain more information about joining the ConversationBuilder consortiu contact Simon Kaplan 3. Here is a very brief capsule of the functionality of the major CB components: CB Engine: Provides collaboration control, access control, hypertext and persistent object storage facilities. Message Bus: Allows tools to interconnect and send messages to each other can be used independently of all the other tools; arbitrary new tools can be connected to it and communicate assuming they "speak the message bus syntax. Widget Server: Builds user interfaces in response to UI expressions sent ove the message bus. Can be used in applications other than CB, wit the message bus. Provides a high-level way of describing an evolving user interfaces as applications run. The widget server can callback to applications using the message bus in response to user input events. Graph Browser: Displays arbitrary graphs sent to it over the message bus. supports callback to other applications over the bus. Epoch: Emacs extended to be "better integrated" into X11. Supports multiple X windows, colors, proportional fonts, read-only regions, zones (buttons in buffers, including graphical buttons). Can be used independently of any other CB component (and often is). David S. Stodolsky, PhD Internet: stodolsk@andromeda.rutgers.edu Inst. of Political Science Internet: david@arch.ping.d Univ. of Copenhagen, Rosenborgg. 15 Tel.: + 45 32 97 66 74 DK-1130 Copenhagen K, Denmark Fax: + 45 31 59 76 44 From portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv Sun Mar 12 16:28:59 1995 Path: portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqser From: david@arch.ping.dk (David Stodolsky Newsgroups: comp.groupware,comp.answers,news.answers Subject: comp.groupware FAQ: Bibliography3: Frequently Asked Questions Supersedes: References: From the MIT Press blurb: GLOBAL NETWORKS takes up the host of issues raised by the new networking technology that now links individuals, groups, and organizations in different countries and on different continents. The twenty-one contributions focus on the implementation, applications, and impact of computer-mediated communication in a global context. Previously limited to scientific research, global networks now have an impact on social, educational, and business communications. Individuals with a personal computer, a modem, and some simple software can join a new social community that is based on interest, not location. GLOBAL NETWORKS, which was written largely with the assistance of the Internet, provides an understanding of the issues, opportunities, and pitfalls of this new social connectivity. It looks at how networking technology can support and augment communication and collaboration from such perspectives as policy constraints and opportunities, language differences, cross-cultural communication, and social network design. July 1993---340 pp. -- $29.95 0-262-08222-5 HARN COLLABORATIVE LEARNING THROUGH COMPUTER CONFERENCING ---------------------------------------------------- From: Mortenso@ulrik.uio.no (Morten Soby) Subject: Collaboration & Computer Conferencing Date: 27 Aug 92 10:40:10 GMT Organization: PFI/UiO Essential reading for anyone interested in sailing through the storms and thrills of computer conferencing and distance education... COLLABORATIVE LEARNING THROUGH COMPUTER CONFERENCING The Najaden Papers edited by Anthony R. Kaye Institute of Educational Technology, Open University, UK ================================================================ A book prepared as a result of a NATO Advanced Research Workshop held on the sailing ship Najaden during a journey from Copenhagen to Stockholm in July 1991. Published by Springer-Verlag (NATO ASI Series F: Computer and Systems Sciences, Special Programme AET, Vol 90) Heidelberg: Springer-Verlag, 260 pp Published August 1992, Hardcover, DM 88,- ISBN 3-540-55755-5 ================================================================ CONTENTS Preface: Arne Welin, Captain of the Najaden Introduction and acknowledgements 1 Learning Together Apart: Anthony Kaye Part I COMPUTER CONFERENCING IN PRACTICE 2 Telematic support for in-service teacher training: Cristina Simon 3 Waiting for Electropolis: Morten Soby 4 Computer-mediated communication in management learning: David McConnel 5 International Online Teams: Elaine McCreary & Madge Brochet 6 Collaborative learning in a large-scale conferencing system: Jesus Rueda Part II WAYS OF UNDERSTANDING ONLINE COLLABORATION 7 Evaluation methodologies for conferencing applications: Robin Mason 8 Content analysis of computer conferences: France Henri 9 A case study approach to evaluation: Michael Waggoner 10 Talking, teaching and learning in network groups: Sara Kiesler 11 Collaborative learning in networked organisations: John Gundry Part III ISSUES IN SOFTWARE DESIGN 12 The challenge of conferencing systems design: Oliver Vallee 13 Metaphors and interface design: Elsebeth Sorensen 14 Human interfaces to promote collaboration: Gary Alexander 15 Towards a hypermedium for collaborative learning?: Alain Derycke 16 Computer conferencing functions and standards: Jacob Palme 17 Hardware and software systems and architecture: Jens Ambrosius BCS Computer Supported Cooperative Work Book Series --------------------------------------------------- Date: Wed, 21 Oct 1992 10:45:10 PDT From: Colston Sanger Announcing the BCS Computer Supported Cooperative Work Book Series Series editors: Dan Diaper (University of Liverpool, UK) and Colston Sanger (GID Ltd, UK) The Computer Supported Cooperative Work (CSCW) series is the result of a unique collaboration between the UK CSCW Special Interest Group, the British Computer Society, and Springer-Verlag. CSCW's synergistic combination of computing science and software engineering with a range of theoretical and applied human sciences is producing insights that promise to make it one of the most exciting areas of everyday computer use in the 1990s The CSCW series will provide state-of-the-art material for an international interdisciplinary audience. The aim is to give an overview of current knowledge, research and debate for designers, users and students of CSCW systems. --------------------- CSCW in Practice: An Introduction and Case Studies Dan Diaper and Colston Sanger (Eds.) Soft cover. 192pp (approx). UK pounds 24.95 ISBN 3-540-197B4-2 Publication: February 1993 CSCW in Practice: An Introduction and Case Studies provides an Introduction to the technical and human aspects of CSCW, from the perspectives of the technology, the users, and the user interface. The authors examine what has, or can be done with existing technology, and discuss CSCW as a set of issues, rather than a set of technologies. Particular topics such as collaborative writing, conferencing, office automation, decision support and process modelling are covered by case studies. A description of a CSCW system that was tested, and failed, in a commercial application is included, and it is hoped that those in industry will agree with this accurate portrayal of the real world and that academics will be encouraged to be more practical in their proposals to their industrial collaborators. CSCW In Practice: An Introduction and Case Studies is unusual because it collects and reports practical experience, which, at present, is in short supply in an accessible form. It will therefore be of value to thos who are relatively new to CSCW, both students and the more qualified, and to those with greater experience CSCW: Cooperatlon or Conflict? Steve Easterbrook (Ed.) Soft cover. 224pp (approx). UK pounds 24.95 ISBN 3-540-19755-9 Publication: February 199 CSCW systems will play an important role in the application of information systems in the 1990s. The term "cooperative" is often taken for granted and it is assumed that CSCW users are willing and able to cooperate without any difficulty. This assumption ignores the possibility of conflict and, as a result, the expression, management and resolution o conflict are not supported. CSCW: Cooperatlon or Conflict? examines the role of conflict in collaborative work: what do people actually do when they say they are cooperating and how does this affect the design of systems? Amongst the topics covered are the social dynamics of the development and introduction of new software systems, the relationship between cooperation, conflict and the ownership of information, and conflicts in small group planning and in large-scale scientific work. CSCW: Cooperatlon or Conflict? is the first book to examine conflict from a CSCW perspective, offering a unique snapshot of current research in this exciting field. For the designer of CSCW systems, it gives insights into the role of conflict, and an analysis of the assumptions on which existing CSCW systems are based. For the student and researcher it provides an introduction to the area. and a set of in-depth studies suitable to inform future research Computer Supported Collaborative Writin Mike Sharples (Ed.) Soft cover. 240pp (approx). UK pounds 24.95 ISBN 3-540-19782-6 Publication: February 199 The growth of interdisciplinary studies, international research projects, and distributed work groups within large companies, has led to pressure on writers to work in collaboration. Writing groups may consist of people who rarely meet face-to-face, yet they are expected to work closely together, and to tight schedules. Recent research has studied the process of collaborative authoring and these studies have led to the development of software to support both formal co-authorship and more informal collaboration such as the sharing of ideas and opinions, and critical reading and annotation of drafts. Computer Supported Collaborative Writing brings together people with different interests - software design, computer support for technical authoring, models of the collaborative writing process - who explore the research problems and offer practical solutions. Computers may appear merely to extend the traditional means of collaboration: electronic mail replaces letter writing, computer conferencin substitutes for meetings, shared databases stand in for filing systems and libraries. In fact, each of these systems offers new ways o working and blurs the boundary between informal and formal collaboration. Computer Supported Collaborative Writing offers in-depth studies of formal and informal collaboration and proposes preliminary designs fo new computer tools. It provides invaluable reading for researchers and students, software designers, and writers. ----------------- Forthcoming titles: Design Issues in CSCW Duska Rosenberg and Chris Hutchison (Eds. (ISBN 3-540-19810-5) CSCW and Artificial Intelligence John Connolly and Ernest Edmonds (Eds.) (ISBN 3-540-19816-4) GROUPWARE'91 ------------ From: hendriks@serc.nl (Paul Hendriks) Subject: Proceedings of Groupware'91 Date: 14 Nov 91 14:51:01 GMT Organization: Software Engineering Research Centre - Netherlands The proceedings of the conference: GROUPWARE'91 ============ The potential of team and organisational computing 29 October 1991 RAI Congrescentrum Amsterdam, The Netherlands organised b SERC - Software Engineering Research Centre Utrecht are available. They contain the following contributions: - "Groupware and CSCW: Why Now? Jonathan Grudin, Aarhus University - "Organisations as Process: the Organisational Thinking Needed for Effective Groupware" Peter Checkland, Lancaster University - "CSCW and Software Engineering" Simon Gibbs, University of Geneva - "Telepresence: Integrating Shared Task and Personal Spaces" Bill Buxton, University of Toronto and Xerox Palo Alto Research Center (PARC) - "CASE: Groupware in Geographically Distributed Manufacturing" Heikki Hammainen, Nokia Research Center - "Workgroup Technology in Real Life: Between Dreams and Reason" Bert Mulder, Veronica Broadcasting Organizatio - "Direct Manipulation of Active Forms as a Base for Asynchronous Groupware Theo de Ridder, Vleermuis Software Research B.V. - "Computer Supported Co-operative Work: Cases and Concepts" Mike Robinson, University of Amsterdam - "Groupware Research at SERC Gert Florijn, Software Engineering Research Centre - SERC These proceedings cost fl 75,-- dutch guilders (about 40$) excludin V.A.T. and mailing costs. They can be obtained by sending a note containing your name and adress to: Software Engineering Research Centre - SER P.O. Box 424 3500 AK Utrecht The Netherlands phone: +31 30 322 64 fax : +31 30 341 249 email: hendriks@serc.nl We will then send you an invoice. The rest of this message contains the abstracts of the above mentioned contributions: ============================================================================ "Groupware and CSCW: Why Now?" Jonathan Grudin, Aarhus University ---------------------------------------------------------------------------- The expressions "Groupware" and "Computer Supported Cooperative Work" came into use about five years ago. Since then, half a dozen conferences and hundreds of papers have identified with them. Yet work on many of the topics that are represented has been going on for much longer. This has led some to ask "Is there something new about groupware or CSCW other than the labels?" This paper argues that there is. New conditions are bringing together the developers of commercial software products, the development approaches, different conferences and literatures, and even different languages. By examining the similarities and differences, we can better understand where the field has come from-and perhaps where it will take us. =============================================================================== "Organisations as Process: the Organisational Thinking Needed for Effective Groupware" Peter Checkland, Lancaster University ------------------------------------------------------------------------------- There is a new focus in recent years on software which supports collaborative processes in which groups of people work togethe ("groupware"). Development of groupware will mainly take place in organisations and will be affected by our conceptualisation of "an organisation". It is argued that the received view which sees organisations as goal-seeking systems is too poverty stricken to map the reality. An alternative, process view (which subsumes the goal seeking model) is presented. It is based on Vickers' concept of "a appreciative system" and derived from action research in developing Soft Systems Methodology. It could give coherence to the emerging field of groupware development. =============================================================================== "CSCW and Software Engineering" Simon Gibbs, University of Geneva ------------------------------------------------------------------------------- CSCW or Computer Supported Cooperative Work is concerned with providing environments that improve cooperation and coordination among a group of people. Currently software development is often a group activity and s is likely to benefit from CSCW techniques. This paper supports thi hypothesis by describing a number of CSCW applications and illustrating how they may be used at various stages within the software developmen process =============================================================================== "Telepresence: Integrating Shared Task and Personal Spaces" Bill Buxton, University of Toronto and Xerox Palo Alto Researc Center (PARC) ------------------------------------------------------------------------------- From a technological and human perspective, shared space in remote collaboration has tended to focus on either shared personal space or shared task space. The former would be characterised by traditional video/teleconferencing or videophones. The latter could be characterised by synchronous computer conferencing. The focus of this presentation is the area where these two spaces meet, and are integrated into what could be characterised as video-enhanced computer conferencing or computer-enhanced video conferencing. From the behavioural perspective, the interest lies in how-in collaborative work-we make transitions between these two spaces. For example, in negotiating, the activity is mainly in the shared personal space, where we are "reading" each other for information about trust and confidence. On the other hand, in preparing a budget using a shared electronic spreadsheet, for example, the visual channel is dominated by the task space. How well systems affords natural transitions between these spaces wil have a large impact on their usability, usefulness, and acceptance. Consequently, we investigate the design space and some of the issues affecting it. =============================================================================== "CASE: Groupware in Geographically Distributed Manufacturing" Heikki Hammainen, Nokia Research Center ------------------------------------------------------------------------------- This paper reports experiences from a set of groupware pilo experiments performed as part of the DIMUN (Distributed International Manufacturing Using Networks) project. In our pilot environment, geographically distributed manufacturing of elevators, both real-time and non-real-time groupware systems were tested, PAGES (Programmable Agents for Group Interaction Systems) and MILAN (Multimedia Interactiv LAN), respectively. These systems indicated that groupware can improv the process and results of distributed cooperation. In particular, the throughput time of group tasks, e.g. change negotiations, can be significantly reduced. The expected gross impact of more effective and efficient group tasks is a shorter overall throughput time of elevators along the supply chain. However, the total costs of using the described groupware seem to surpass the expected practical benefits in geographically distributed manufacturing so far. =============================================================================== "Workgroup Technology in Real Life: Between Dreams and Reason" Bert Mulder, Veronica Broadcasting Organization ------------------------------------------------------------------------------ Veronica is one the large radio and tv stations in Holland. Thei information system is based on networks with powerful pc's to support the users doing their job: networked, decentralized and user-centered. It became an environment, showing new criteria for success. Based o that experience, this chapter lists a number of concerns regarding groupware. =============================================================================== "Direct Manipulation of Active Forms as a Base for Asynchronous Groupware" Theo de Ridder, Vleermuis Software Research B.V. ------------------------------------------------------------------------------- Active forms can be used to support cooperative aspects of dayly work in a way that is a natural extension of a personal way of working. For end-users it is essential to adapt such forms without programming. This paper describes a pragmatic approach towards facilities for direct manipulation of the behavior of active forms. =============================================================================== "Computer Supported Co-operative Work: Cases and Concepts" Mike Robinson, University of Amsterdam ------------------------------------------------------------------------------- CSCW is a new field of research in Europe, the USA, and Japan. It original thrust was to develop software with groups of users to increase their competence in working together. It grew from some failures of, and problems inherited from Office Automation and Management Information Systems; from some sociological intuitions about ways people might work together; and from new interfacing an networking technologies. The content of the field is illustrated by some "first generation" CSCW applications: group authoring; calendar management and meeting scheduling; action co-ordination in organisations; nursing; wage bargaining; informal conversation; and large meetings. These applications had a mixed reception. Some CSCW specific concepts emerged that started to account for this experience and to influence future CSCW design. These were: articulation work; situated action; unanticipated use; mutual influence; shared information space; shared material; double level language; equality; and "flipover". The implementation of these concepts forms a preliminary agenda for CSCW. =============================================================================== "Groupware Research at SERC" Gert Florijn, Software Engineering Research Centre - SERC ------------------------------------------------------------------------------- The Software Engineering Research Centre has identified "Cooperative Computing" as one of its four areas of activity, within the overall research framework SEED. There are two reasons for this decision. Firstly, support for cooperation will be a key ingredient of future computer applications and information systems. Secondly, cooperation is an important aspect of the software development process. Better understanding of team interaction, and better support for particula tasks therefore can improve the productivity and quality of the development process. In this paper we give an overview of SERC's research activities in th area of "Cooperative Computing". We present the motivation for studying computer support for cooperation and give some background to groupware technology. Two research projects are described in detail: the Camera project, which focuses on version management in distribute environments, and the Musa project, in which a multi-user authoring tool is being developed. We also discuss a recent transfer project. =============================================================================== Use of groupware in cooperative work ------------------------------------ From: m21672@mwunix.mitre.org (Howard Killam) Newsgroups: comp.groupware,comp.human-factors Subject: Re: (Q) Use of groupware in cooperative work Date: 15 May 92 13:48:06 GMT Organization: The MITRE Corporatio One of the best articles I read on the human factors issues of groupware was in The American Psychologist a few years ago. [...] The main point of the article, which was a report on several existing groupware applications from a number of markets (law, business, etc.), indicated that one of the main complaints about groupware systems was the disruption of existing dynamics between users. In many system, the best computer user became the "leader" of any session. Since manager (of these particular systems) were more "casual" users than some others, they experienced a shift in the power dynamics and would refuse to use these systems or allow others to use them. Thouigh this articles was several years old, I still see CSCW designs that did not take into account this important aspects of group interaction. From: hagan@earthrise.Eng.Sun.COM (Hagan Heller) Date: 18 May 92 19:44:23 GMT Organization: Sun Microsystems The articles that Howard K. refers to are, I think: "Organizations of the Future" Lynn Offermann and Marilyn Gowing, American Psychologist, 2/1990 "Work Teams" Eric Sundstrom, Kenneth De Meuse, and David Futrell, American Psychologist, 2/1990 Groupware for Architectural Design ---------------------------------- From: wjabi@srvr1.engin.umich.edu (Wassim M. Jabi,APRL-1232, Office Phone 936-0229, 769-1382) Subject: Summary: Groupware for Architectural Design Date: 11 Sep 91 16:34:49 GMT Organization: The University of Michigan, Ann Arbo I got a request to post a summary of the responses I got for Computer-Supported Collaborative Architectural Design (CSCAD). The general feeling was that if CSCW is a young field you should expect that CSCAD is practically unborn yet. However, here is the summary: * CSCW Proceedings. * Saul Greenberg produced a literature survey of CSCW, "An Annotated Bibliography of Computer Supported Cooperative Work", SIGCHI Bulletin July 1991, Vol.23, No.3. * Work done at Xerox PARC by Bob Stults, Steve Harrison, Scott Minneman, Sara Bly, John Tang and others between 1984 and the present. * Douglas Noble and Horst W.J. Rittel. "Issue-Based Information Systems for Design." I Computing in Design Education, pp. 275-286. ed P. Bancroft. Proceedings of the ACADIA 198 Workshop. Ann Arbor, MI: Association for Computer-Aided Design in Architecture, 1988. * Brian Lawson, "How Designers Think" (There is one chapter dedicated to group work in deisgn, especially, using design game as a metaphor); * Habraken and Gross invented a computer game call "Concept design game" as a reserch tool for studying the complex interaction between designers in the course of game playing; * Bucciarelli gave an ethographical account of design as a social process in terms of constraining, naming, and decision discourse; * Michael Middleton's book "Group Practice in Design" is quite a good general survey. * Mark Klein and Stephen C-Y Lu look at the technique of conflict resolution used by a team of architects in designing a house. The arcticle "Conflict resolution in cooperative design", can be found in Artificial Intelligence in Engineering, 1989, Vol. 4, No.4; Thanks to all who responded. -- -- Wassim M. Jabi -- Please Don't e-mail to wjabi@srvr1 -- Doctoral Program in Architecture -- It does not work. E-mail to this -- University of Michigan -- address: -- 2000 Bonisteel Boulevard -- -- Ann Arbor, MI 48109-2069 -- wjabi@caen.engin.umich.edu Operating system support for groupware -------------------------------------- From: palevich@apple.com (Jack Palevich) Subject: Re: Network Support for CSCW Date: 3 Jan 92 01:34:23 GMT Organization: OBS, Apple Computer, Inc. In article <8421@borg.cs.unc.edu>, bollella@rorem.cs.unc.edu (Gregory Bollella) writes: > > I am looking for information on what network and/or operating system > support groupware applications may find useful. > There were three good papers on this very topic in the UIST'91 proceedings: MMM: A User Interface Architecture for Shared Editors on a Single Screen, Eric A. Beir, et. al. Primitives for Programming Multi-User Interfaces, John F. Patterson Comparing the Programming Demands of Single-User and Multi-User Applications Prasan Dewan et al. Brainstorming ------------- Hymes, C. M. (1992, November). Unblocking Brainstorming through the use of a simple group editor. CSCW 92 Proceedings. Computer Augmented Teamwork ---------------------------- Bostrom, R.P., R.T. Watson and S.T. Kinney (eds.), Computer Augmente Teamwork, A Guided Tour, Van Nostrand Reinhold, New York, 1992. Work performance of groups -------------------------- David Coleman, Groupware '92, Morgan Kaufmann, 1992 this collection contains many performance studies. Irene Greif, Computer-Supported Work: A Book of Readings, Morgan Kaufmann, 1988. there is a section on empirical studies that I would highly recommend -- Michael Weiss Lehrstuhl fuer Praktische Informatik I Universitaet Mannheim, D-68131 Mannheim, Germany GSS for group-writing --------------------- The following is a good paper on the subject: Relationships and Tasks in Scientific Research Collaborations, by Robert Kraut, Jolene Galagher, and Carmen Egido in Computer-Supported Cooperative Work: A Book of Readings, ed by Irene Greif, Morgan Kaufmann, San Mateo, 1988. -- NOSEK@falcon.cis.temple.edu McGrath's study on small groups ------------------------------- J. McGrath's study on small groups 27 Sep 93 09:10 In article , I wrote: > Joseph McGrath at University of Illinois has been doing a longitudinal > study on small groups. Eleven groups where studied under different > conditions in a period of 13 weeks. > > Some of the findings where presented at CSCW'92 Joe McGrath himself wrote to me. This is what he said: : We were fortunate to be able to publish a set of six articles on our : longitudinal study, as a special issue of SMALL GROUP RESEARCH, the Aug. : 1993 issue. That journal is published by SAGE Publications. In it, we : overview the whole study, have four reports of sets of empirical : findings (one on technolgoy and task effects, one on membership effects, : one on conflict, and one on integrative complexity) and then a final : piece that is a theoretical integration : That issue is authored by myself and four colleagues (Arrow, : Hollingshead, OConnor, Gruenfeld). Also: I have a book, with : Hollingshead, on "Groups Interacting with Computers", also to be : published by SAGE about Dec. of this year. Both are related to my talk, : especially the former. : Thanks for the inquiry. : Joe McGrath -- Paal S. Malm Office addr.: Norwegian Telecom Research P.B. 1156, N-9001 Tromso, NORWAY. Phone: +47 08310-273/fax: -262; Email: paal.malm@tft.tele.no Multicultural groupware ---------------------- Panko, R. R. (1990). Embedded, humble, intimate, and multicultural groupware for real groups. Pp 52-61 in th Proceedings of Twenty-Third Hawaii International Conference on System Sciences, Vol. IV, IEEE Computer Society Press. Panko, R. R. (1990). Skewed use in groupware. Pp 177-191 in K. M. Kaiser & H. J. Oppelland (eds.), Desktop Information Technology Proceedings of the IFIP WG 8.2 Working Conference on Desktop Information Technology and Organizational Worklife in the 1990's, Ithica, NY, 2-4 July, 1989, Amsterdam: North-Holland. Multilateral Diplomacy --------------------- Unusual Business or Business as Usual: An Investigation of Meeting Support Requirements in Multilateral Diplomacy" in Accounting, Management and Information Systems, Vol. 3, No. 2, General books: -------------- "Group Support Systems: New Perspectives" by Len Jessup and Joseph Valacich (Macmillan 1993) "Computer Augmented Teamwork: A Guided Tour" by Robert Bostrom, Richard Watson and Susan Kinney (Van Nostrand Reinhold,1992) GroupWare News -------------- GroupWare News is a subscription newsletter that covers all aspects of groupware, including workflow management, group scheduling, joint authoring conferencing systems and teleworking. It also contains: reports of industry and market trends analyses of the implications of using groupware, for users and organizations news of current research in the area case histories of its use details of relevant conferences, events and publications. Contributors to GWN come from a wide variety of business, academic and user backgrounds; the newsletter carries no advertising nor any material paid for by suppliers. It is published ten times a year and costs UKP250.00 for 10 issues (UKP270 outside the EC). -- Roger Whitehea Director Office Futures, 14 Amy Road, Oxted, Surrey RH8 0PX England Telephone: +44 883 713074 Fax: +44 883 716793 Email: rwhitehead@cix.compulink.co.uk Groupware Repor ---------------- Groupware Report is a subscription newsletter. $140 for 6 issues Richard Watson Managing editor 140 Lenox Place Athens, GA 30606, USA Telephone: +1 706 613 7807 Bitnet: rwatson@ug Internet: rwatson@uga.cc.uga.edu IOPener ------- The newsletter of the IOPT Club for the introduction of process technology. "The IOPT Project (Introduction of Process Technology) is a DTI sponsored collaborative project between ICL, Praxis, ISS, and Manchester University." Tim Huckval Praxis Systems plc 20 Manvers St. Bath, UK BA1 1PX Tel: 0225 444 700 Fax: 0225 465 20 Email: iopt@praxis.co.uk Online Libraries ---------------- Instructions: 1. telnet pac.carl.org or telnet 192.54.81.12 2. CURRENT ARTICLE INDEXES AND ACCESS: DATABASE: Online Libraries ONLINE NEWSLETTER and ONLINE LIBRARIES AND MICROCOMPUTERS are full text publications that comprise the world's foremost news service in the Online and CD-ROM field. The print edition of these publications is distributed in over 70 countries. This database presents articles from Online Libraries and Microcomputers (9/83 to date), Online Newsletter (1980-81 and 1988 to date), and Online Hotline (1982-1987). Published by Information Intelligence Inc., Phoenix, Arizona. (602-996-2283 Workflow Management Books ------------------------- From: Ronald Macnab Newsgroups: comp.groupware Subject: Re: Workflow Management Date: Tue, 8 Mar 94 22:35:09 -0500 Several books I found helpful are Connections by Lee Sproull & Sara Kiesler Technology for Teams by Susanna Opper & Henry Fersko-Weiss People Ware by Tom DeMarco & Timothy Lister The best is the Opper book as it has some tips on how to set them up in a company, including a readiness checklist. Janet MacNa David S. Stodolsky, PhD Internet: stodolsk@andromeda.rutgers.edu Inst. of Political Science Internet: david@arch.ping.dk Univ. of Copenhagen, Rosenborgg. 15 Tel.: + 45 32 97 66 74 DK-1130 Copenhagen K, Denmark Fax: + 45 31 59 76 44 From portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv Sun Mar 12 16:29:00 1995 Path: portal.gmu.edu!hearst.acc.Virginia.EDU!caen!math.ohio-state.edu!howland.reston.ans.net!gatech!bloom-beacon.mit.edu!senator-bedfellow.mit.edu!faqserv From: david@arch.ping.dk (David Stodolsky) Newsgroups: comp.groupware,comp.answers,news.answers Subject: comp.groupware FAQ: Bibliography4: Frequently Asked Questions Supersedes: Followup-To: comp.groupware Date: 9 Mar 1995 21:34:08 GM Organization: Copenhagen University Lines: 132 Approved: news-answers-request@MIT.EDU Distribution: world Expires: 6 Apr 1995 21:31:42 GM Message-ID: References: If you require any further information on the BPR discussion list, contact the list owner, Gerard Burke (a.g.burke@cranfield.ac.uk). BUSINESS PROCESS REDESIGN MAILING LIST -------------------------------------- Newsgroups: comp.infosystems From: winfave@IS.TWI.TUDelft.NL (Alexander Verbraeck) Subject: New mailing list: BPR-L (Business Process Redesign) Date: Wed, 2 Mar 1994 09:10:14 GMT ------------------------- BUSINESS PROCESS REDESIGN ELECTRONIC MAILING LIST BPR-L ------------------------- INTRODUCTION LETTER ON BPR-L ---------------- Business Process Redesign (BPR) seems to emerge as a new research topic in the management sciences. A global shared communication vehicle between researchers and practitioners in this field should be very beneficial. BPR-L tries to provide such communication channel by means of electronic mail. This introductionary message provide information o the possibilities of this e-mail net. To more or less focus the discussion, at first an interpretation is given of the word 'BPR'. Secondly, the possibilities of BPR-L are explored and information is given about how to use BPR-L. Finally, some procedural matters regarding BPR-L are given. BPR - Business Process Redesign (also called Business Systems Engineering, Business Engineering, Business Process Reengineering or just BPR) is a new emerging research field with promising prospects. There are claims that the application of BPR can take 78 days out of an 80-day turnaround time, cut 75% of overhead, and eliminate 80% errors. Some say it is about radical change, information technology, and discontinuous thinking, others see it as merely applying industrial engineering concepts to a nonfactory environment. There is no widespread definition of the term, however everyone seems to have an intuitive notion about the concept. BPR implies a wide range of topics such as * job design * technology infrastructure * change management * workflow management * administrative logistics * corporate re-engineering * and other Some see BPR as THE challenge for the nineties, some see it as just another buzzword. However, according to popular business magazines and research journals, many researchers and practitioners are currently involved in some kind of BPR effort. The field is rapidly growing. However, getting information about the latest developments seems to b as hard a job as understanding the phenomenon. BPR-L has been set up to overcome this problem. THE NEWSGROUP BPR-L --------- BPR-L tries to facilitate the development of a human network consisting of members with shared interests and skills in the field. Its purpos is to promote a constructive dialogue about BPR, both theory and practice, and to provide the opportunity for sharing all kinds of useful, BPR-related information. BPR-L is an electronic mail group which can serve as communication channel for researchers AND practitioners in the field of BPR. It can serve as an electronic device for 'meeting' other people who are working on this topic. The principle of BPR-L is simple: each message sent to BPR-L is automatically distributed to the mail addresses of all other BPR-L members. Types of messages that can be sent are: * announcements (call for papers, conferences, tools, symposia etc.) * questions and answers (requests for information or references, debates on specific topics) * discussions of new software tools and platforms * discussion of empirical evidence within BPR * book and article reviews * abstracts and short working papers (requests for comments and suggestions) * etc. HOW TO BECOME A MEMBER OFF BPR-L -------------- The newsgroup BPR-L has been created on Internet, accessible throug regular mail from ANY platform. To subscribe, send an e-mail message to listserv@is.twi.tudelft.nl or to listserv@duticai.twi.tudelft.n with ONE line of text that has the following format: SUB BPR-L Yourfirstname Yourlastname >From that moment on, you'll start receiving messages of the newsgroup through regular mail. If you want to post a message to the group, send your e-mail to BPR-L@is.twi.tudelft.nl, or if that does not work, BPR- L@duticai.twi.tudelft.nl. It will then be mailed to all the members of the group. You can find more information in the next section. Notic the difference between the two e-mail addresses for subscribing (listserv) and posting (bpr-l)! In case you want to sign off the list, send a one line e-mail message to listserv@is.twi.tudelft.nl with SIGNOFF BPR- THE USE OF BPR-L: ELECTRONIC COMMUNICATION ------------------ To start a communication within BPR-L, simply send an e-mail message to the following address BPR-L@is.twi.tudelft.nl or if that does not work BPR-L@duticai.twi.tudelft.nl The e-mail message is automatically distributed to all participants o the BPR-L list, including the person who started the communication Every member of BPR-L can react to this message by submitting a reply or the equivalent command of your mailer to the list. These reactions will again be automatically distributed to all BPR-L members, including the person who started the communication. Members not directly involved in the communication can monitor the process for their own edification. If they choose to, they can interject their viewpoints at any time. Please note that you have to choose whether to reply to the list or to the person. Your mailer defaults to reply to the entire list. If you want to give a personal reply which is no meant for the entire list, find out the address of the originator of the message and send your reply there QUESTIONS ---- If you encounter any difficulties with the use of the BPR-L list, yo can send an e-mail message to listserv@is.twi.tudelft.nl with the following contents: HEL For any other questions on the topic of BPR-L, or on the list, please contact one of the persons below: Delft University of Technology Alexander Verbraeck, Dept of Information Systems a.verbraeck@is.twi.tudelft.nl (list owner) Jeroen van Meel, Dept of Systems Engineering and Policy Analysis vanmeel@sepa.tudelft.n Pieter W.G. Bots, Dept of Systems Engineering and Policy Analysi bots@sepa.tudelft.nl Henk G. Sol, Dept of Systems Engineering and Policy Analysi sol@sepa.tudelft.nl --------------------------- Dr. Alexander Verbraeck Delft University of Technology Faculty TWI Dept of Information Systems PO Box 356, 2600 AJ Delft The Netherlands Tel: +31 15 783805 Secr: +31 15 784475 Fax: +31 15 786632/787022 e-mail: A.Verbraeck@is.twi.tudelft.nl OR winfave@duticai.twi.tudelft.nl http://www.twi.tudelft.nl/People/A.Verbraeck.html >dynamic modelling info Business Process Re-engineering References ------------------------------------------ From: Dave Retherford Subject: interorganizational perspective Date: Wed, 16 Mar 1994 12:32:07 GMT As a reply to the recent question about an interorganizational perspective, herewith a number of references to possible relevant articles. Short, J.E., and N. Venkatraman, 'Beyond Business Process Redesign: Redefining Baxter's Business Netwerk', in: Sloan Management Review, Fall, 1992, p. 7-2 Vantrappen, H., 'Creating Customer Value by Streamlining Business Processes', in: Longe Range Planning, vol. 25, nr. 1, 1992, p. 53-62 Davidson, W.H., 'Beyond Reengineering: The Three Phases of Business Transformation', in: IBM Systems Journal, January 1993 Jeroen van Meel Delft University of Technology Department of System Engineering and Policy Analysis P.O. Box 5015 2600 GA The Netherlands tel: +31 15 78 72 31 fax: +31 15 78 34 29 Centers of groupware researc ---------------------------- Toshihiko YAMAKAMI posted this list to comp.groupware in 1990: (1)MIT "Answer Gargen" M.S.Ackermann & T.W.Malone, COIS90 pp.31-39 "Object Lens: A "Spreadsheet" for Cooperative Work", K.Lai & T.W.Malone, CSCW88, p. 115-124 "Semi-structured messages are surprisingly useful for computer-supported cooperation", T.W.Malone, K.Grant, K.Lai, R.Rao, & D.Rosenblitt, CSCW86, 1986(Also in ACM Trans. OIS) "What is coorination theory and how can it help desig cooperative work systems", T.W.Malone & K.Crowston, CSCW90 (2)Xerox PARC and EuroPAR -- Note: Xerox people issue also other papers "Guided Tours and Tabletops: Tools for Communicating in a Hypertex environment", R.H.Trigg, CSCW88, pp.216-22 "Reflections on NoteCards: Seven issues for the next generation of hypermedia system", Proc. of Hypertext'87, 1987 "NoteCards in a nutshell", F.G.Halasz, T.P.Moran & R.H.Trigg, Prof. CHI+GI'87, 198 "gIBIS: A Hypertext Tool for Exploratory Policy Discussion", J.Conklin & M.L.Begeman, CSCW88, pp.140-152 "The working environment: A paradign shift for CSCW?", T.P.Moran & R.J.Anderson(both: EuroPARC (3)Bellcore "Computerization and the Quality of Working Life: the Role of Control", R.E.Kraut & S.Dumais, CSCW90, pp.56-6 "Computerization, productivity, and quality of work-life", R.E.Kraut, S. Dumais & S. Koch, CACM 1989, pp.220-23 "Design of a Multi-Media Vehicle for Social Browsing" R.W.Root, CSCWW88, pp. 25-38 "Collaborative Document Production Using Quilt", M.D.P.Leland, R.S.Fish, & R.E.Kraut, CSCW88, pp. 206-215 "The VideoWindow in informal communication", R.S.Fish, R.E.Kraut, & B.L.Chalfonte, CSCW90 "ICICLE: groupwaer for code inspection:, L.Brothers, V.Sembugamoorthy & M. Muller, CSCW90 "Computer-mediated communication for intellectual teamwork: A field experiment in group writing", J.Galegher(U. Arizona) & B.E.Kraut ("Rendezvous: An architecture for synchronous multi-user application" J.F.Patterson, R.D.Hill, W.S.Meeks, and S.L.Rohal, CSCW90) (4)U.Mass "An Interface for the Acquisition and Display of Office Procedures", D.E.Mahling & W.B.Croft, COIS90, poster, pp.123-130 "Architecture for Supporting Goal-Based Cooperative Work", N. Bhandru & B. Croft, IFIP90 (5)U.Tronto "A Micro-Organizational Model for Supporting Knowledge Migration" F.H.Lockovsky, C.C.Woo, and L.J.Williams COIS90, pp.194-204 "Supporting Knowledge Migration in Organization", L.Willaims & F.H.Lockovsky, IFIP Congress 1989, pp.259-264 "Supproting Deistributed Office Problem Solving in Organizations" C.C.Woo & F.H.Lochovsky, ACM Trans. OIS, Vol. 4, No. 3, pp. 185-204, July 1986 "Capturing the Capture Concepts: A Case Study in the Design of Computer-Supported Meeting Environments", M.Mantai, CSCW88, pp.257-270 (6)MCC "Why CSCW Applications Fail: Problems in the Design and Evaluation o Organizational Interfaces", J.Grudin, CSCW88, pp. 85-9 "Social evaluation of the user interface: Who does the work and who gets the benefit", Prof. of INTERACT'87, pp. 805-811 "Observations on a commercial use of an issue-based information system", K.C.B.Yakemovic(NCR) & E.J.Conklin, CSCW90 "interface", J.Grudin, CSCW90 "The Computer Reaches Out: The Historical Continuity of Interface Design", J. Grudin, CHI90, April, 1990, pp. 261-268 "Design and use of a group editor", C.A.Ellis, S.J.Gibbs & G.L.Rein, Proc. of IFIP Working Conf. on Engineering for HCI, North Holland, 199 CSCW --- Post from 1990 concentrating on CSCW: "Following is a list of papers which members of program comittees of 'IFIP WG8.4 MultiUser Interface and Applications' write..." %A L. J. William %A F. H. Lochovsky %T Supporting Knowledge Migration in Organizations %D August 1989 %J IFIP89 %A F. H. Lockovsky %T Managing Office Tasks %J Proc. IEEE Office Automation Symposiu %D 1987 %P 247-249 %A F. H. Lockovsky %A J. S. Hogg %A S. P. Weiser %A A. O. Mendelson %O University of Tronto %T OTM: Specifying office tasks %J COIS'88 %P 46-55 %A Carson C. Woo %A F. H. Lockovsky %T Integrating Procedure - Automation and Problem-solving approacheds to supporting office work %P 15-30? %J IFIP WG8.4 Conference: Method and Tools for Office Systems %C Pisa %D 1986 %A Oscar Nierstrasz %O Univ. of Genev %T Message Flow Analysi %B Office Automation -- concepts and Tools %E D. Tsichritzis %A S. Gibbs %A D. Tsichritzis %T A data modelling approach for office information systems %J ACM TOIS %V 1 %N %D October 1983 %P 299-319 %A D. Tsichritzis %A E. Fiume %A S. Gibbs %A O. Nierstrasz %T KNOs: KNowledge acquisition, dissemination, and manipulation Objects %J ACM Trans. on Office Inf. Sys %V %N 1 %D 1987 %P 96-11 %A D. Tsichritzis %T Object World %E D. Tsichritzis %B Office Automation: Concepts and Tools %D 1985 %P 379-398 %A D. Tchichritzis %A S. Christodoulaki %T Message files %J ACM TOIS %V 1 %N 1 %D January 1983 %P 88-99 %A S. Christodoulaki %A M. Theodozidm %A F. Ho %A M. Papa %A A. Parhria %T Multimedia Document, Prresenation, Inforamtion Extracting and Document Formatting in MINO:A Model and a system %J ACM TOIS %D 1986 %A W. B. Croft %T Representing office work with goals and contraints %J Proc. IFIP WG8.4 Workshop on Office Knowledge: Representaion, Management and Utilization %C Toronto %D 1987 %P 13-18 %A W. B. Crof %A L. S. Lofkowit %O U. Mass %T Using a planner to support office work %J COIS'88 %P 55-62 %A W. B. Croft %A Pasquale Sarino %T Implementing Ranking Strategies Using Text Signatures %J ACM TOIS %O U. Mass and Olivetti %V 6 %N 1 %D January 1988 %P 44-62 %A W. B. Croft %A L. Lefkotitz %T Task support in an office system %J ACM TOIS %V 2 %N 3 %P 197-212 %D July 1984 %A W. B. Croft %A R. Krovetz %T Interactive retrieval of office documents %J Proc. ACM COIS'86 %A W. B. Croft %T Documentation representation in probabilistic models of information retrieval %J J. Am. Soc. Inf. Sci %V 32 %D 1981 %P 451-457 %A W. B. Croft %T Boolean queries and term dependencies in probablistic retrieval model %J J. Am. Soc. Inf. Sc %V 37 %P 71-77 %D 1986 %A Carl Hewit %T Toward an Open Systems Architecture %J IFIP89 %P 389-392 %O MIT AI-lab %A Najah Naffah %T The Future of Office Automation %J IFIP89 %P 745-750 %D August 1989 %A Najah Naffah %T The Design of Multimedia Open Storage System for the Office %J Proc. of 2nd Inter. Symp. on Interoperable Information Systems %D Novemver 1989 %A Giampio Bracchi %A Maria Grazia Fugini %T The Future of Office Automation: Advanced Design Techniques for Office Application %J IFIP89 %D August 1989 %P 751-752 %A Giampio Bracchi %A B. Pernici %T The design requirements of office systems %J ACM TOIS %V 2 %D 1984 %P 151- %A R. Maiocchi %A B. Pernici %T Time reasoning in the office environmen %P 223-246 %J IFIP WG8.4 Conference of Methods and Tools for Office Systems %C Pisa %D 1986 %A F. Barbic %A B. Pernici %T Time modeling in Office Information Systems %J Proc. ACM SIGMO %D May 1985 %A G. Bracchi %A B. Pernici %T Trends in Office Modelling %J Conference TC6 %P 77-78 %B Office Systems %E Alex Verrigin-Stuart %A B. Pernici %T Supporting OIS design through semantic queries %J COIS'88 %D 198 %P 276-283 %A Naja Naffah %A Michel Texier %A Gabrial Jureidini %O Bull %T Intelligent User Interfaces for Advanced Workstations %J IFIP89 %P 1021-1024 %D August 1989 %A Naja Naffah %A Michel Texier %T COCOS architecture and its MMI mode %J 4th Esprit Conference 198 %D September 1987 %P 1251-1264 %A D. Tsichritzi %T Object-Oriented Development for Open System %J IFIP89 %D August 1989 %O University of Genev %P 1033-1040 %A L. Dami %A E. Fiume %A O. Nierstrasz %A D. Tsichritzi %T Temporal Scripts for Objects %B Active Object Environments %E D. C. Tsichritzis %P 144-161 %D June 1988 %O University of Geneva %A O. M. Nierstrasz %T Active Objects in Hybri %J ACM SIGPLAN Notices, Proc. OOPSLA'87 %V 22 %N 12 %P 243-25 %D December 1987 %A D. C. Tsichritzis %A O. M. Nierstrasz %T Fitting Round Objects into Square Database %J Proc. of the European Conference on Object-oriented Programming %E S. Gjessing %E K. Nygaard %B Lecture Notes in Computer Science 322 %P 283-299 %D 1988 %A Kwvin Crowston %A Tohmas W. Malone %T Intgelligent Software Agents %J BYTE %D December 1988 %P 257 %A T. W. Malone %T How do people organize their desks: Implications for the design of office informatin system %J ACM TOIS %V 1 %N 1 %D January 1983 %P 99-11 %A Jonathan Grudin %T Perils and Pitfalls %J BYTE %D December 1988 %P 261-264 %A Jonathan Grudin %A S. F. Ehrlich %A Rich Sdchriner %O MCC and Wang %T Positioning human factors in the user interface development chain %J CHI+GI'87 %P 125-132 %A Hiroshi Ishii %A Kazunari Kubota %T Office Procedure Knowledge Base for Organizational Work Support %D August 1988 %J IFIP WG8.4 Conference on Office Information Systems: THe desing process %C Linz %A Marilyn Mantei %T Capturing the Capture Lab Concepts: A Case Study in the Desing of Computer Supported Meeting Environment %J CSCW'88 %O University of Tronto %D September 1988 %A M. M. Mantei %T A study of disorientation behavior in ZOG %D August 1982 %A Robert Dunha %A Bonnie M. Johnson %A Grady McGonagill %A Margarethe Olson %A Gerladine M . Weaver %T Using a Computer Based Tool to Support Collaboration: A Field Experiment %J CSCW'86 %D 1986 %O New York University(Olson) et al %P 343-352 %A M. Olson %A H. Lucus %T The impact of office automation on the organization: some implication for reserach and practic %J CACM %V 2 %N 11 %D November 1982 %P 838-841 %A Robert W. Roo %T Design of a Multi-Media Vehicle for Social Browsing %J CSCW'88 %D 1988 %O Bellcore %A Why CSCW Applications Fail: Problems in the Design and Evaluation of Organizational Interfaces %A Jonathan Grudin %O MCC %D 1988 %J CSCW'88 %A Cludio Ciborra %A Margrethe H. Olson %T Encountering Electronic Work Groups: An Economic Perspective %O New York University %J CSCW'88 %D 1988 %A Susanne Bodker %A Pell Ehn %A Joergen Knudsen %A Morten Kyng %A Kim Madsen %O Aarhus University %T Computer Support for Cooperative Desig %D 1988 %J CSCW'88 %A Alex Verrin-Stuart %T The Design Process %O Unversity of Leiden %J Proc. of IFIP WG8.4 of Office Systems: The Design Process %C Linz %D 1988 %A D. Mahling %A W. B. Crof %O Univerisity of Massattusetts %J IFIP WG8.4 Conference on Office Information System %D 1988? %A T. Mosser %A F. Lochovsky %O University of Tronto %J IFIP WG8.4 Conference on Office Information System %D 1988? %A Randall Trigg %A Lucy Suchman %A Frank Halasz %T Supporting Collaboration in NoteCards %J CSCW'86 %D 1986 %O Xerox %A F. Halasz %A T. Moran %A R. Trigg %T NoteCards in a nutshell %J CHI+GI'8 %D April 1987 %P 45-52 %A R. Trigg %A M. Weise %T TEXTNET: A Network-based approach to text handling %J ACM TOIS %V 4 %N 1 %D 1986 %P 1-23 %A R. Trig %A P. M. Iris %T Hypertext habitats: Experiences of writers in NoteCard %J Proc. of Hypertext'87 %D November 1987 %A Lucy Suchman %A Randall Trigg %O Xerox %T A Framework for Studying Research Collaboration %J CSCW'86 %D 1986 %O Xerox %A Randall H. Trigg %T Guided Tours and Tabletops: Tools for Communicating in Hypertext Environment %J CSCW'88 %D September 198 %A Agustin A. Aray %A Sanjay Mittal %T Compiling Design Plans from Descriptions of Artifacts and Problems Solving Heuristics %D 1987 %O Xerox PAR %J IJCAI'8 %A S. Mittal %A A. Araya %T A Knowledge Based Framework for Design %J AAAI-86 %O Xerox PARC %A C. Ellis %A G. Nutt %T Office Information Systems and Computer Science %J Computing Surveys %D 1980 %V 12 %N 1 %A K. Crowston %A T. W. Malone %A F. Lin %T Cognitive Science and Organization Design: A Case Study of Computer Conferencing %J Human Computer Interaction %V 3 %N 1 %D 1988 %A T. Malone %A R. I. Benjamin %A J. Yates %T Electronic Markets and Electronic Hierarchies %J CACM %V 30 %N 6 %D 1987 %P 484-497 %A Christsos Faloutsuos %O University of Marylan %T Integrated Access Methods for Message Using Signature file %J IFIP WG8.4 Conference of Methods and Tools for Office Systems %C Pisa %D 1986 %P 135-157 %A S. Christodoulaki %A C. Faloutsuos %T Design Considerations for a message file server %P 201-210 %J IEEE Trans. Soft. Eng %V SE-10 %D 1984 %A C. Faloutsuos %A S. Christodoulakis %T Signature files: An access method for documents and it analytical performance evaluatio %J ACM TOIS %V %N %D October 1984 %P 267-288 %A C. Faloutsuos %A S. Christodoulakis %T Description and performance of signature file emthods for office filing %J ACM TOIS %V 5 %N 3 %D July 1987 %P 237-257 %A C. Faloutsuos %O University of Maryland %T Signature files: design and perormance comparison of some signature extraction method %J Proc. ACM SIGMOD %P 63-82 %D May 1985 %A Andrew Clement %A C. C. Gotlieb %O York U. & U. Tronto %T Evolution of an organizational interface: The New Business Department of a large insurance firm %P 315-320 %J CHI+GI'8 %A Steve Feiner %A S. Nagy %A Van A. Da %T An Experimental system for creating and presenting interactive grahical document %J ACM Trans. Graph. %V 1 %N 1 %D 1982 %O Columbia University %P 59-77? %A Steve Feiner %T Seeing the forest for the trees: Hierarchical display of hypertext structure %J COIS'88 %P 205-212 %D March 1988 %A Frank Wm Tompa %T A Data Model for Flexible Hypertext Database systems %J TOIS %D January 1989 %P 85-10 %V 7 %N 1 %A Polle Zellweger %O Xerox PARC %T Direct paths through collections of multi media docuements %J Hypertext'87 %A Polle Zellweger %O Xerox PARC %T Active paths through multi-media docuement %J Proc. of Inter. Conf. on Electronic Publishing, Document Manipulation, and Typography %D April 1988 %P 19-34 %A C. J. Van Rijsbergen %B Information Retrieval (2nd ed.) %D 1979 %A C. J. Van Rijsbergen %T A non-classical logic for information retrieval %O U. Glasgow %J Comput. J. %V 29 %D 1986 %P 481-485 %A Matthias Jarke %O Unive. of Passau, Italy %T Knowledge sharing and negotiation system in multiperson decision support system %J Decision Support System %D 1986 %V %N 1 %P 93-102 %A Rajan Srikanth %A Matthias Jarke %T Individual negotiation support on Group DSS %P 301-32 %J IFIP WG8.4 Conference of Methods and Tools for Office Systems %C Pisa %D 1986 %A Alex Verrigin-Stuart %E Alex Verrigin-Stuart %T An Analysis of Office Systems Problems %P 1-10 %B Office systems %A E. Bertino %A F. Rabitti %A S. Gibbs %T Document query processing strategies: cost evaluation and heuristics %J COIS'88 %P 169-181 %D 1988 %A Elisa Bertino %A F. Robitt %O ESPRIT Multos Project %T Query processing based on complex object types %J IEEE Database Eng. %P 22-29 %D December 1986 %A E. Bertino %A F. Rabitti %A S. Gibbs %A F. Thanos %A D. Tsichritzi %T A Multimedia document serve %D August 1986 %P 123-133 %J Proc. of Advanced database Symposiu %I IPSJ %C Tokyo %A Sid R. Ahuja %A J. R. Ensor %A D. N. Horn %T The rapport multimedia conferencing system %J COIS'88 %D 1988 -- Toshihiko YAMAKAMI NTT Telecommunication Networks Laboratories Telephone: +81-468-59-3781 FAX: +81-468-59-2546 junet: yam@nttmhs.ntt.jp CSNET: yam%nttmhs.ntt.jp@relay.cs.net snail-mail: Take 1-2356-523A, Yokosuka, Kanagawa 238-03 JAPAN David S. Stodolsky, PhD Internet: stodolsk@andromeda.rutgers.ed Inst. of Political Science Internet: david@arch.ping.dk Univ. of Copenhagen, Rosenborgg. 15 Tel.: + 45 32 97 66 7 DK-1130 Copenhagen K, Denmark Fax: + 45 31 59 76 44